laptop deal (supposedly)

david0216

A few months ago I ordered (online, through a well-known and seemingly reputable company) a contract mobile phone which came with a free laptop.

The mobile was delivered quickly and the contract with the network provider commenced soon after.

However, the laptop wasn't delivered. After 2-3 months of a lot of chasing with disappointing results, I decided not to waste my time any further in this regard. I recently posted a written complaint, which I suspect may be ignored.

I would therefore be very grateful if someone could tell me what legal steps, if any, I can take to compel them to either provide the laptop or repudiate the original contract, as surely they are in clear breach of their obligations.

Many thanks

David.

hartcjhart

try emailing the head honcho what company is it as I may have his email addy

david0216

it's tesco contract mobile phones.

Thanks

hartcjhart

keep the complaint polite/to the point,and all the relevant details of contact


Terry Leahy, Chief Executive[EMAIL="terry.leahy@uk.tesco.com"]terry.leahy@uk.tesco.com[/EMAIL]