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Courier didnt give item but signed papers for delivery.. urgent help please
Hi, posting for my sister. I dont know where else to put this so putting it here, if it should be somewhere else please let me know. My sister ordered a cross trainer from Kays but in the end cancelled it. She then ordered one from Very and it was being delivered today. My sister wasnt in so our mum answered the door to…
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Please help - 7 day cooling off period
Hi, my wife bought a 'driving experience' from Silverstone 2 days ago for £200 but it looks like our circumstances are about to change for the worse. She did not take out cancellation insurance and they do not offer a 7 day cooling off period. Is there anyway that we can legally get our money back? Please help as it is a…
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what can I do to get refund?
Hi...have taken PC to small company for repair...after 2 attempts no change...I have asked if this pc cant be repaired for refund but, they say that they have spent time on it...they have cashed cheque!My PC remains as it was before....what can i do? what is the legal position? thanks ian
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Refund from Debenhams Online
I would welcome members thoughts on this one. My wife ordered from Debs online and returned two of the items that were lduly collected by their courier. Some time passed but eventually after a few emails we got a reply that the refund was in progress for those two items. The only problem is only the value of one of the…
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CCJ awared - how do I add more costs?
I've been looking around on the web trying to find an answer to my query, but have not had much success! I've had a look through this site and can see there are many helpful/ knowledgeable people that may be able to assist me. I'll try and keep it brief! In January 2008 I bought a car for £5500 from and independent dealer.…
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What are my rights with a catalogue company substandard product??
I purchased a flat screen TV on 28th March this year, after two months it started to go blank and switch itself off. I connected Very who put me in touch with a repair company (not Philips i might add, but whoever their repairers are) They subsequently removed the TV for repair returning some 2 weeks later leaving me…
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Fraudulent Websites - teethwhitening
OMG I nearly cried this morning when I looked at my bank account to find £57 taken off. I was bored one morning and came across free samples and then this website called consumer-tips-weekly. I thought this looked great and showed house wife with great cheap tip for white teeth!! Simply the plan is 2 websites Clean white…
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Sale of goods act (6 year repairs) PS3
My PS3 has broken after 2 years and 2 month old. Looking at the internet it seems the model I have dies after 2 years of use, Sony don't won't admit there is an inherent fault (yellow light of death). Whilst googling I've seen something about a retailer being responsible for repairs or replacement of an item if it breaks…
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no Pricing information, was just verbal!!!!!!
Hi, Wondered if anyone could help, recently went to photographers, after the shots where taken and we came to choose, they kept saying the more you ordered, that you could get upto 60% off, but even after speaking to manager they could not provided me with a price list of any kind, not even the starting price!!!! So how…
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Debenhams/Returning Goods...
Hi, I need your guys help on an issue, cant find anything on the main site. For my birthday recently my partner bought me an Estee Lauder perfume set from Debenhams. However I dont like the perfume and have not used it. He dosent have the reciept anymore, but as all I wanted was store credit I thought that shouldnt be a…
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Halfords online order - misleading!
Yesterday I reserved an item (for collection in-store) on the Halfords website. I went to collect the order in my local store and they tried to fob me off with a lower spec item as my order (which wasn't the same as the one I had ordered, and wasn't an item they were even offering online). However, the store would not…
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Nuisance Text Messages
Can anyone tell me how to get rid of a nuisance text message provider? The message says to unsubscribe reply with STOP to the number 88800100001126 only, there is no such number! I have definitely not subscribed to 'Gimme A Goodie'. Their website says to reply STOP to the 5 digit number on the text message, there isn't…
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Charged for overnight delivery - not delivered.
Just posted this in the Arms folks, didn't realize this board existed:
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Car Insurance Write Off Offer
Can anyone with some legal experience please advice me. My wifes car was hit by another car on Friday night when it was parked outside our house. I registered the accident with the police (driver did not stop or leave details) and with my insurance. Fortunately there was a witness who got the other cars registration so we…
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They have increased the price of an item
I bought an item last night online and paid through google checkout (£168.02) I now have been informed that it was a special offer price and the web page had not been updated, it is now £11 more if I want it or not. I presume they are allowed to do this?:mad:
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Well iv'e done with my complaining now!!
Well i don't normally let things drag on as long as this but after a total of around 5 months i have finally got a result out of Currys after my ongoing saga with my fridge..all added up including spare filters, spare insert for fridge, cash and gift card we have had a refund to the total of £290..Lg on the other hand are…
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Bought a car from dealer with issue with brakes
Hi I am not great with cars, so I decided to buy a car from Citreon on their Approved Used Scheme. All was well except there was a loud squeak coming from the front brakes. I took the car in with my snag list and they told me it was dirt on the pads and they had cleaned it up. I drove out the garage after picking it up…
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Small Claims (County) Court
I want to take Easyjet through the small claims court. My experience with Easyjet in trying to resolve a dispute is that they use spoiling tactics non stop and hope that you give up in frustration!! My question is that if I issue proceedings to take place in Plymouth can Easyjet apply to have the hearing transferred to…
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consumer rights
Hi, I bought an MP3 player from Argos which stated it was compatible with the BBC iplayer for downloading tv programmes, but on trying to use it whilst the music and photos sync well I cannot sync the tv programmes, many days and nights later trying to sort the problem to no avail, talking to the manufacturer who are…
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washing machine
Hi All, Not sure if this is the right place to post this but here goes … I bought a Hoover washing machine from the Sainsbury’s website in December 2006. It has broken down 4 times in the past 3 years. It broke last night and when I called Sainsbury’s they referred me to Domestic & General who look after my extended…
