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mcafee-automatic-renewal-policy Scam
Hi, My dad tells me he keeps getting charged by mcaffee virus protection £39 every year, even though he chooses the cancel option many times, and now just uses AVG. He did write an email, and got a response saying it would cancel, and yet again the money way just snatched out of his bank. does anyone know what can be done…
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Maplin's Faulty Item
I purchased an item online from Maplin's and paid the extra for next day delivery due to the postal strikes and the fact i needed it for halloween. The item arrived the next day but did not work. I took the faulty item back to a Maplin's store but they didn't have any in stock so i asked for a refund. As i had paid via…
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not so much consumer law......
just have a problem, part of my uni course atm doing contract law just need a little help and im not 100% dont want to ruin a whole late nighter with the wrong train of thought! now i know counter offers make all previous offers null, but in this case the contract has been made, not something we have gone into depth on. so…
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company took money, no goods now gone bust
Hi all some of you may know of the recent liquidation from CDiscount.co.uk. I bought 2 tv's for a total of £456 on the 6th October, cut a long story short, i should of had the tv's around the 26th October, they still had no stock so i requested a refund, which they agreed to I still have not had a refund and they have now…
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Weatherseal Windows - Problem
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Advice re. COD MW2 Order
Hi all, I ordered 2 copies of COD MW2 from CoolShop.co.uk. I ordered a PS3 copy for my dad on 04/11/2009, standard delivery (free), it was sent on 08/11/2009 and arrived today, so all happy. I ordered a Xbox copy for my other half on 05/11/2009, Express Delivery (£1.99) because it was getting closer to release date. I did…
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Goods arrived damaged, seller not liable?
Long time since I posted on here but please bear with me. I ordered a multifuel stove 1 week ago. It arrived yesterday, my wife signed to accept delivery. No visible damage was apparent. It seemed well packed in a wooden pallet. I came home from work and removed the pallet, it basically just lifted off. As soon as the…
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Totally lost!!!- reclaiming money from paypal
:confused: We purchased a Smeg fridge freezer from a company, rangmasteruk.co through ebay. We paid on Paypal. Today it was meant to be delivered, but it wasn.t, when we tried sending an email to the company, we received one from ebay saying that the company is being 'looked into...'And we should be careful. So we checked…
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Toshiba TV/Comet problem
Has anyone had a similar problem and are able to help? We have a 37" Toshiba tv which developed a fault when it was 10 months old. When switching the TV on you get sound and a blank screen and then have to switch off and back on again to get it to come on properly. Sometimes you need to do this a dozen times before you get…
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Should the credit card company help
Sorry for the long post, want to give the whole story! I'm setting up an online business and registered with a supplier a few weeks ago that I found on a wholesale site. I hadn't ordered anything from them yet but had an email recently saying the business was closing and they were having a clearance sale. I ordered some…
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Computer problems where do I stand?
I bought a pc which had 3 years warranty on it and in this time it has done nothing but play up I am now near the end of warranty and it has broke down again so it is back for its 5th repair. I sent a letter asking for a replacement this time and not another repair as I feel it is not going to last and has not preformed as…
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teeth whitening
Hi, can anyone help me please. I saw an ad online at the beginning of October for free teeth whitening samples, I just had to pay the p&p. I sent for the samples from purewhite and beutyclub, which I received. There was no invoice or contact details in with the samples and today I had a call from my credit card company…
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FSP 700w PSU Faulty - 1 Year & 10 Days Old - What To Do?
I bought this PSU (FSP 700w 700-80GLN) for my PC on the 10th of November, 2008. My PC hasn't been booting properly for the last week or so, to start with moving the RAM around got it going but now it's really dead (fans spin, but no POST etc). Finally had time to get it on a bench and fiddle and using my spare Hiper 580w…
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Spanish fine
Apologies if this is in the wrong place. My friend rang me yesterday. He mentioned he'd got a fine from Spain in the post. The story is that he was out at 4am in Spain on the morning after the Champions League final. A policeman came behind him and flashed him. He thinks the police saw his hire car and assumed he was on…
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royal mail compensation
hi all, i posted my item on friday as special delivery, and was told it should be there on monday morning. it arrived there on tuesday lunch time. the company i posted the item to told me that i should contact royal mail and should be entite to compensation. has anyone have done a claim like that and what is the likelyhood…
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Sofa - help
(i am asking this on behalf of a frend) i purchased a sofa for £500 cash from an independant retailer.In jan 2009 the zips broke a month later on the back of the sofa so they replaced the whole back (dont ask me why!:confused: ) I noticed that the back was farrrrr too big for the sofa which is not distorted as my pillows…
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Ordered, paid but never received - what can I do?
Hello forum, I have been trying to contact the company I ordered from for over a month now but after one time that I actually spoke to someone I never again got through to them. But one after another. On the 7th October I have ordered items worth around £50 at OnlineAquariumStore. I receive an email saying they have…
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Problem TV
I bought a Technika TV/DVD from Tesco around April time, haven't got the exact dates on me, in June i had to take it back as the dvd player had stopped working and they gave me a new one no problem. Now i have a problem with the sound, its as if its vibrating? Not really sure how i can describe it but it makes it very…
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Loss of Bargain
Could somebody explain loss of bargain for me and if it would apply in this case? I bought a shower door, shower tower and jacuzzi bath and paid in full on the day. Due to a number of issues including the local branch of the retailer closing I only ever received the shower tower. I've made a claim under section 75 of the…
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hotel booking gonr wrong
Need a bit of advice, booked 3 rooms for 2 night stay online with credit card, almost right away realised booked wrong month, little drop down box must have moved, no problem I think, so I call the agent up told me no problem we shall cancel that and rebook, but being told its 100% cancellation, contacted my credit card…
