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Delayed completion of work
I'm currently having a kitchen fitted and tomorrow will be the 14th working day (i.e. week day) of the 10-14 working days quoted (in writing) to complete the work. However, I was advised today that the work will only be completed some time this weekend due to having another installation to start this week. Are there any…
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Retailer took money from card without authorisation.
My wife purchased a Sony camera from a shop in Cardiff while on a weekend away. We looked at a number of cameras in the shop before deciding on an A380. The payment was made using a credit card via the shops chip and pin terminal and once approved, we left the shop. When we got home the following day, I put all of the…
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tv shopping channels
i recently purchased an electric drill from these people brand name Cougar it does not have a warranty/gaurantee and i find this very strange there are no warnings regarding this on their auction sites or tv shopping i.e price drop tv , bid tv etc i have contacted them by email several times no reply except automated ones…
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TV just under 2 years old NOT working.(BROKEN)
I bought a Samsung 37" tv from curry's almost 2 years ago and now it's not working properly. I know the warranty is normally meant to be 12 months but for a TVthat cost me £700 2 years dosen't seem very long for it to last. Is there anything I can do?
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Royal mail compensation claim for lost package
Hi there I sent a package to South Africa on the 29/08/09 via Royal Mail International Signed for, and its still not arrived. I was told I had to wait 25 working days before I could try to trace it or claim for compensation. I usually send and receive packages to and from SA, so I know if its not received within 10days to…
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Can they keep calling me????
Firstly I'm not sure if I have posted this in the right section, so sorry incase It isn't. I have a debt collection agency calling me time & time again. I asked them when I first spoke to them if all contact could be via registered mail & every time I speak to them I ask again. I am suffering with depression & anxiety & it…
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Not happy with LG
Ok cut a long story short! Bought a usa fridge freezer from currys on the 4th aug..or 3rd not exactly sure without looking.. anyway it arrived etc was fine up until a few days later when we noticed the doors had disaligned.. Called LG and an engineer was sent out..couldn't fix and left.. That was it, i have now rung 5…
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Laptop Warranty
I purchased a Maxdata laptop from Asda online back in March 08 with a two year warranty using my Asda credit card. The laptops has broke and Maxdata has gone bust and I'm wondering if I am able to claim from my credit card insurance, or if Asda are liable in any way? Many Thanks in advance !!!
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Lastminute.com theatre tickets - Rights to cancel?
Hi all Last night I ordered theatre tickets through Lastminute.com for 24th October. When I had completed my payment the confirmation showed 24th November!! Obviously this wasnt right so I e-mailed them straight away to ask them to amend or cancel the tickets. Due to their terms the tickets cannot be amended or cancelled…
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Adsa dual tv problem *UPDATE*
Hi, Ive been directed over here from the techie board, here is my original post: (quote)Advice needed please: I have an Asda Dual DLCD3221 flat screen tv, purchased in March 2008. Since earlier on today the screen is tinged with red and green blotches, on peoples faces etc. I contacted Asda, who told me it is out of…
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nursery cut our daughters hair, update on page 9
our 2 year old daughter come home from nursery yesterday with about 2 inch of hair missing, it's been done very badly, it looks like someone put it into a ponytail and just chopped 2 inch off the length, what are out rights and who do we complain to? the nursery is denying it, but we know it happened there. we have already…
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Comet
ok so i bought a new laptop last wednesday. Soon as i got it come and set it up there was a fault on it, Called comet on call on Thursday morning, I had to take my computer back to factory settings, Then since saturday 3 or 4 times its taken 20 minutes to shut down., And then today im getting error messages and updates not…
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Payments to a club?
The gymnastics club my daughter goes to is now refusing to accept cash for monthly subscriptions. They are now saying cheque only. Are they allowed to refuse cash? No direct debit payments have been sorted.
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argos tv may not be repairable
got a tv from argos nearly two years ago and took out extended warrently, now there is a promble with the screen and the repair said argos will only pay £200 for repairs and the screen he thinks will be over that so he said i would have to return to argos and exchange, but they no longer stock them and the same size one is…
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Reservation discrepancy HELP
Last week we stayed at a hotel and there seems to be a misunderstanding regarding the rates quoted over the telephone. We queried these at reception when we check out and spoke to the duty manager but he said he was not authorised to adjust our invoice; but that he would investigate our claim on Monday. We subsequently…
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Beware Homeserve Insurance
HOMESERVE are a nightmare, stay clear, They will say you are not covered even when you are, If you call them have your policy handy and check ALL what they say, Their conractors are useless and how the electricians ever got their qualifaction is beyond me.... MY STORY:mad: Called Homeseve because consumer unit crackling…
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Amazon and Toshiba LCD TV
Can anyone help? I bought a 37" Toshiba LCD TV directly from Amazon in Jan 2008. At the weekend I got a vertical green line on the left hand of the screen. I rang toshiba and they said it was out of warranty so would I would have to contact a local repair agent. Surely a TV should last longer than 18 months? Where do I…
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No doubleglazing survey until too late - rights?
Hi I have no idea if I have any rights regarding this matter so please bare with me. A week ago we decided to get doubleglazing fitted so we got quotes from different sources and decided to go with a particular company. During the middle of last week we were concerned about certain details and I wanted to make sure that…
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Next electrical policy..
Hi i bought a next kettle and toaster set on the 10th of august 09, got it home and unpacked etc..dh hated it and i also thought it was a bit plasticky but nice looking..we ummed and aahed about taking it back and as time has gone by we have kept it..but the toaster is discolouring already on the metal and the bread dos…
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Pennine Helicopters - no flight over 2 years later
I bought a co-pilot seat helicopter ride pleasure flight for my fathers 50th birthday in 2007 with Pennine Helicopters. I paid for it in approximately the last week of August 2007 in preparation for his birthday on 12th September and the first booking for the helicopter flight was made. 25 months and 12 cancelled bookings…
