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tv shopping channels

desb48
desb48 Posts: 7 Forumite
edited 6 October 2009 at 1:47PM in Consumer rights
i recently purchased an electric drill from these people brand name Cougar it does not have a warranty/gaurantee and i find this very strange there are no warnings regarding this on their auction sites or tv shopping i.e price drop tv , bid tv etc i have contacted them by email several times no reply except automated ones , it appears manufatures at adwick le street , doncaster but under Nutools and their ste says under construction but to contact their customer services AGAIN no reply the shooping channels mentioned are parent company SIT-UP TV , i would have thought that this was a requirement and your required to return at your own expense by recorded/registered post which is no refundable, as a disabled male on benefit i find this would be more than actually delivering in person, Help anyone PLEASE BE WARNED I HAVE contacted relevant government dept as well as Consumers site. THEY charged me £8.99 delivery which was by courier and requested uplift but no replies except as stated, also contacted ITV CHANNELS to warn people and advice FED UP WITH THIS.
regards
dennis:eek:
«13

Comments

  • LemonGrove
    LemonGrove Posts: 618 Forumite
    What is the actual problem you are having, is the drill broken? And you didn't see the delivery charge right below the phone number before you ordered?

    I really don't see what interest this will be to ITV CHANNELS either.
    Male. :o
  • advent1122
    advent1122 Posts: 1,403 Forumite
    What does being a disabled man on benefits have to do with the story?
  • geordieracer
    geordieracer Posts: 2,637 Forumite
    advent1122 wrote: »
    What does being a disabled man on benefits have to do with the story?


    that htey have time and money to spend on shopping channels?

    Im suprised also that he is moaning about the delivery charge when it quite clearly tells you it at the top of screen for every thing they sell. Too much? dont buy it.
    one of the famous 5:kiss:
  • Apples2
    Apples2 Posts: 6,442 Forumite
    Ah! Cougar, a BRAND NAME ???

    Cougar make ebay tat... and shopping channel tat.

    It's worth about a pound. The postage you paid is more than the value (ha) of the drill.
    Has the battery given up yet??
    You won't find a guarantee as it would have to go the other side of the Planet to be looked at by anyone.

    It's cheap tat, like the Designer Watches they sell on Shopping Channels.

    I can't see anyone giving a monkeys, it's hardly a revelation that Shopping Channels are selling crap.
  • LemonGrove
    LemonGrove Posts: 618 Forumite
    Apples2 wrote: »
    Ah! Cougar, a BRAND NAME ???

    Cougar make ebay tat... and shopping channel tat.


    It's worth about a pound. The postage you paid is more than the value (ha) of the drill.
    Has the battery given up yet??
    You won't find a guarantee as it would have to go the other side of the Planet to be looked at by anyone.

    It's cheap tat, like the Designer Watches they sell on Shopping Channels.

    I can't see anyone giving a monkeys, it's hardly a revelation that Shopping Channels are selling crap.

    Yep, it's pretty much the equivalent of Argos' Challenge. :p
    Male. :o
  • molerat
    molerat Posts: 35,060 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    What was the question :confused:
  • desb48
    desb48 Posts: 7 Forumite
    quite obviously your ignorant so hope you never have to become disabled and live on the money i get the point being a lot of cost for dodgy goods of course it comes under distance selling and surely in this day and age it should be a requirement :money:
  • desb48
    desb48 Posts: 7 Forumite
    that htey have time and money to spend on shopping channels?

    Im suprised also that he is moaning about the delivery charge when it quite clearly tells you it at the top of screen for every thing they sell. Too much? dont buy it.

    GET YOU FACTS RIGHT I AM NOT MOANING ABOUT DELIVERY CHARGE I AM MOANING ABOUT NO WARRANTY ON ELECTRIC TOOLS BEING SOLD AND THE UNFAIR TERMS OF RETURNING WHY DONT U LOOK INSTEAD OF JUST SEEING:money:
  • desb48
    desb48 Posts: 7 Forumite
    that htey have time and money to spend on shopping channels?

    Im suprised also that he is moaning about the delivery charge when it quite clearly tells you it at the top of screen for every thing they sell. Too much? Dont buy it.

    i hope you never have to be stuck at home disabled my friend unable to get out
  • Mark_Hewitt
    Mark_Hewitt Posts: 2,098 Forumite
    desb48 wrote: »
    GET YOU FACTS RIGHT I AM NOT MOANING ABOUT DELIVERY CHARGE I AM MOANING ABOUT NO WARRANTY ON ELECTRIC TOOLS BEING SOLD AND THE UNFAIR TERMS OF RETURNING WHY DONT U LOOK INSTEAD OF JUST SEEING:money:

    There is no requirement under law to offer a warranty. This does not affect your statutory rights so the Sale of Goods Act still applies.
This discussion has been closed.
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