Lastminute.com theatre tickets - Rights to cancel?

martd

Hi all

Last night I ordered theatre tickets through Lastminute.com for 24th October.

When I had completed my payment the confirmation showed 24th November!!
Obviously this wasnt right so I e-mailed them straight away to ask them to amend or cancel the tickets.
Due to their terms the tickets cannot be amended or cancelled so am i'm now stuck with these tickets?
I contacted them immediately after I received my confirmation and they e-mailed back this morning:

[FONT=&quot]Thank you for your email.

I apologise for the delay in responding.

Please be advised that the system will only read what you enter, system cannot choose the date itself.

Kindly note that these tickets offered for sale by lastminute.com are non-refundable and non-amendable. The tickets issuers impose these terms, and unfortunately we are unable to change them. Therefore, I have left your booking intact.

I appreciate your understanding with regards to this matter.

Kind regards,

Manisha Rawat
Customer Services Team
lastminute.com[/FONT]


Do I have any rights to cancel for a refund or partial refund?

Thanks in advance guys

Martin

advent1122

Are you SURE you didnt enter the dates incorrectly?
I tend to agree with them, I don't see how the wrong dates would be confirmed without an error on your part.

martd

If I had entered the wrong details (not sure that I did but cant prove either way) is there no way I can cancel, even though I contacted them immediately after I had seen the error?