-
Curry's - Misleading pricing?
Hi, I am posting this for another member, Tiony, who is having difficulty posting. There is an offer at Currys via leaflet and online for a Sony 40" TV £499 (Trade in Price). We went to buy 1 Saturday 10th Oct. (offer ends 14/10/09) but the TV in store was £749. We asked the manager to explain? He said offer had finished,…
-
PSPGo for £149.99 Cancelled by Play.com - Loss of Bargin?
[FONT="]Hi, I recently spotted the new PSPGo on sale at Play.com for £149.99, as the current cheapest price available was £199.99 I didn't think twice about placing an order. I few hours later when checking the status of my order, I noticed it had been cancelled and I then received an e-mail from play stating…
-
Quick question on refund rights :)
OH bought a car part from a local car parts dealers at the beginning of September. Part was fitted by the garage and has now failed. The car has been into the garage for inspection today and the mechanic has confirmed a faulty part. OH has called the parts shop and told them the part is faulty and has failed within 6…
-
Gym Membership Cancellation.
Hi, I joined a gym back in July of last year. On the 31st July this year, I hand delivered a letter to the gym, giving 1 calendar months notice(Terms and Conditions required notice), of my intention in cancel my membership. As expected, the August payment was debited from my bank account, covering the notice period. I then…
-
3 year broken expensive speaker system - any rights on repairs?
Hi, My surround sound Logitech Z-5500 speaaker system seemed to break at the weekend, and I've had it for about 3 years, it cost a fair bit - over £250, it hasn't had a huge amount of use....ie It hasn't been used daily, maybe a couple of times a week over the 3 years. I've yet to call the support line to see if we can…
-
whats are my rights re: vodaphone returns
hi im currently in a battle with vodaphone and no sure of my rights any help would be appreciated i brought a mobile phone for my daughters birthday from the vodaphone online store beg of september, when it arrived it was faulty and didnt accept any sim cards, took it to the nearest vodphone shop and they told us to return…
-
Sainsburys expired offer - is this true?
Went to Sainsburys yesterday and on the way in, I saw a big banner advertising “buy any 6 Australian/New Zealand wines and get 25% off”. Great, I thought, and went to buy 6 bottles. However, when the cashier put them through the till, there was only the standard 5% discount for buying 6 bottles of wine and not a 25%…
-
What rights do I have regarding competitions?
Hello - I wonder if anyone could help me? What laws or rules govern competitions? Is there a single law, or none at all? Recently, I entered a very prestigious national competition backed by one of the world's largest multinational brands. It's not really a 'competition' in the sense that it's not based on luck or chance,…
-
Faulty Mattress
I bought a new metal bedframe and budget mattress from Dreams in July for my two year old daughter. As I expect the mattress to get sicked and wee'd upon, I bought the budget mattress with the intention of replacing it in a few years once she's a bit older and more likely to get to the loo in time! This is the mattress I…
-
Bad fitting boots, where do i stand??
Excuse the pun....... I bought a pair of timberland boots last week ( £130 ) and inside there is a piece of leather that rubs my foot and it is quite painful. Can I return them to the shop and get another pair??? I have the box, receipt e.t.c. But I have worn them????? :o
-
possible VAT increase ordered New CAR
I ordered a new car on the 28/09/2009, fitted all the options into my budget and paid £1000 deposit, delivery is due 12 weeks, so say first week in December, They printed on the order 16 weeks, which is fine end of December. I rang them (Audi) this week and they said it could possible be in January due to factory being…
-
WAS £3.10 reduced to £2.32 BUT BARCODE says £0.77p
:p LOreal ELVIVE smooth-intense Light Shampoo in orange bottle bronze top, special offer label stuck on offering REDUCED NOW £2.32 from £3.10, if the reduced label is removed the barcode puts it through for £0.77p .......... is that legal ???????? It was only when I asked what the barcode on the bottle said that i…
-
unpaid ccj
i got a ccj issued against a cowboy car company and they havent paid it. I need to send the baliffs in and recover the debt but cant seem to find how much they charge. anyone used court baliffs before?
-
Selling an item on ebay-please help!!!
Dear All, I sold an item on ebay and have been paid for it!!! however the buyer still has not collected the item. I have emailed several times no response!! was wondering how I stood in terms of how long I keep the item,reselling it or what!!! Any help would be welcomed!!!! Thanks Jason
-
Problem with Purchase from Abroad HELP!
I am not sure if I am posting this in the right place so please forgive me & point me in the right direction if I am wrong. I bought some UGG boots from a website in China (although I didn't realise at the time that they were coming from China), they were cheap & yes the thought did cross my mind that they might be fakes!…
-
Premium rate numbers
If a company supplies an 0871 number for customer service, are they obliged notify you of the cost per minute? Does this have to be printed on the letter where they tell you about the number? AFAIK an 0871 number can be charged at any rate the owner wishes, so it is kind of important to know the cost.
-
Argos
Ten months ago I purchased a hi-fi from Argos on my credit card. The stereo is now faulty and so I want to return it to the store. Argos no longer sell this particular stereo and I don't want a replacement. If it can't be repaired how do I go about getting money back as I no longer have the credit card it was bought with?…
-
Faulty Mic on DS no receipt is bank statement ok?
My partner bought a Ds for his daughters birthday from Argos in May. The microphone has stopped working ( she's quite upset she cant call the dogs on Nintendogs!) He cant find the receipt but has a bank statement showing he purchased the item on 6th may for 97.79. (obviously bank statements dont show individual items) Will…
-
received order that was cancelled
Hi, DP ordered something and was mucked around from the start and waited for over a month for it to be sent, in the end cancelled the order. Money had not been taken, and a few days later it arrived anyway... I know this is morally suspect, but legally can he keep it? I am not sure whether he can or should but he wanted me…
-
Faulty TV
I purcahsed a DAEWOO tv from Sainsburys in February 2008 that has stopped working (it will not urn on). What are my rights in getting it repaired or replaced please (if I have any!)