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Faulty TV
bilko6
Posts: 3 Newbie
I purcahsed a DAEWOO tv from Sainsburys in February 2008 that has stopped working (it will not urn on).
What are my rights in getting it repaired or replaced please (if I have any!)
What are my rights in getting it repaired or replaced please (if I have any!)
0
Comments
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How much did you pay for it?[DISCLAIMER: Any posts made by myself are my opinions and do not represent my employer]
God put me on Earth to acomplish a certain number of things.
Right now I am so far behind I will probably never be allowed to die!0 -
Check that it's not something like the fuse or a faulty remote.
Then, I would write to Sainsbury's customer services outlining the problem, and request a remedy as per the SOGA. They are within their rights to ask you to get an engineer's report confirming the fault, and that it was caused by a faulty component which should have lasted longer.Squirrel!If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
Now 20% cooler0
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