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Mispriced goods... what can i do?
Hi all I've read many threads about this subject but I'm still a little confused hence my own post basically I went into M&S yesterday (sat 29 aug 09) and saw some flip flops marked at £5. Bought them with some food items and as normal checked the receipt after paying for eveything. Only then I noticed that I'd been…
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Have Europcar have pulled a fast one?
I hired a car on-line for our family holiday to France last month. I selected a large people carrier for 6 of us (4 adults and 2 infants) and out of the list offered, I then selected a VW Touran (6 seater, no luggage space). It was the cheapest option as the VW Caravelle's etc (8 seaters excl. luggage space) were about…
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Returning an item without a reciept
I recently purchased an orange mobile broadband dongle. I am still within my 14 day cooling off period and would like to return the item due to bad coverage. my problem is my 5month old dog set his teeth into the box, it is still intact but visibly damaged. can i still return the item and what are my rights? thanks in…
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Ordered MPV from Alamo - got an Insignia saloon, had to leave disabled buggy at home
I ordered an MPV from Alamo website, on collecting the car they had given us an Insignia saloon. The buggy would not fit in with the cases so I had to leave it behind, we was going away for 2 weeks so needed the buggy and all the clothes we had packed. The buggy and some extra stuff had to be left behind. Is it worth…
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focus - head injury
looking for some advice a few months ago we were in focus when my son cut his head open on the gate handle/lock (big arch shaped thing) we took him to the service desk as he was bleeding quite badly and the assistant took our details and made note of the incident and apoligised and even brought him a chocolate bar from…
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River Island bag, broken after 3 months
Hi guys, Just after some advice, Today whilst walking home from work my bag broke! Its a clip frame style with a gold coloured metal clasp at the top this has either snapped or detatched itself, either way it no longer shuts I bought it at the end of may from river island and it is now completely unuseable! I know I've had…
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coctail stick in my burger
Hi, This is the first time i have posted onto this site.. I had brought a veggi burger from Boston tea party. i had a takeaway so took it home to eat. as i bit in to my burger after a couple of bites, i bit right into a cocktail stick, it went up behind my teeth and made my gum bleed. this stick was totally hidden, laying…
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Being charged Duty charges (should I not be?)
I am in an ongoing dispute with FedEX over a letter I received from them 1 week after my order from American arrived at my home in the UK. Basically they are charging me £44 tax (Duty, VAT and Admin fee) for my £106 order. The problem is, the invoice they taxed me on is for the wrong amount (overcharged by $47 USD). Anyway…
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Ebayer buyer has stolen £675 help!
My husband sold a krugerrand on Ebay for £675 a couple of months ago. The buyer paid via Paypal, the coin was posted Special Delivery with insurance and was signed for the other end. The buyer left positive feedback, my husband withdrew the funds from his Paypal account. A few weeks later Paypal informed my husband that…
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Returning a PAYG phone back to Argos without a receipt - have bank statement?
Basically the screen on my Samsung G600 is refusing to turn on, when I turn it on the keyboard lights up and it vibrates upon start-up but I can't see anything. Anyway I had originally bought it from Argos as a PAYG but stupidly didn't keep the receipt. It is under the original 12 months manufacturer warranty (and I…
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faulty tv from currys
Hi, I bought a plasma tv from currys 8 weeks ago and it has developed a fault, i went in store and they sent someone to look at it and they said it needed to be sent away, i wasnt happy about this but its now been gone a week and i phoned to ask whats being done but they have not even looked at it yet :mad: I have spent a…
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Letters sent with insufficient time to respond
Is there a term for the practice of sending letters with insufficient time to respond? In particular letters containing threats such as "if we have not heard from you by xxxx we will consider your case closed" or "if you do not contact us by xxxx we will consider that you agree to renew etc...". Especially letters sent…
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M&S despatched order, didn't charge for it
I ordered a TV from M&S last year in the run-up to Christmas, for which I supplied them my credit card details. The site's T&Cs state that I'd be charged "prior to despatch". I received the TV shortly after. Six months later, after the interest-free period on my aforementioned credit card was up, I cancelled the card,…
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Help needed
Hi, I have read threads on here loads and hope that someone may be able to help. I bought a bugaboo in June last year and yesterday the frame broke injuring my 1 year old son.:mad: The frame locking mechanism broke causing my son to be hit in the face by the frame and he has a large bump to the face and bruises. I have…
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cano camera broken after 15 months. 3 months out of warranty
hi folks im after a bit of advice.my canon powershot A590 IS digital camera has just packed up. the zoom wont work and when i turn it on it asks to set the date and time and cycles through the dates automatically. the Camera was out of warranty May this year. I have contacted Amazon (retailer) and they have quoted the "its…
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Broken Vespa
Hello, I bought a Vespa from a trader last Saturday,I paid cash. It was not taxed, so I got it home and got the tax on Monday. When I took it out, I found it was losing power and would cut out. I called the place I got it from, and they explained what may be wrong, and bring it in as soon as I can ( which is…
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Can someone tell me what to do next please!
I ordered some goods from an online clothes retailer using paypal, they came a few days later, but 2 of the items were incorrect and 1 of the items was missing. I emailed them and they replied and asked me to send back the incorrect items and they would then send out the correct ones and refund me my postage, also that…
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Complaint against Carpetright plc
Can anyone help me regarding a complaint against Carpetright plc. Apologies in advance for the length of this posting, but there is quite a bit of background info - hopefully the following chain of events should summarise. Carpet and fitting purchased in store - fitting arranged with Carpetright for Sat 9 May. Payment made…
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Event Tickets
Hi, I hope you can help. I recently won two tickets on Ebay for a comedy event. I sne the money via paypal. A few days later the money was returned and i was told the seller was having problems with her paypal account. I e-mailled her and asked if i could send alternative means of payment e.g Postal Order. The seller…
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Adult friend finder just STOLE from me.
We are a happely maried family Looked at my bank account today £35.00 to these people, NO idea how or why???? this is a brand new laptop and god only knows what has been downloaded when you first get it. How do I get rid of this and how the hell did it get on out PC in the first place who gave my bank Info??? Help…
