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Safest way to purchase an item from a chat forum individual?
(think I posted this in the wrong sub-forum earlier so here goes): Hi! First post! After seeing an item for sale in a "for sale" section of a chat forum, we have agreed a price and while the seller sounds genuine and has sent photos if the item (with his name in the photo as per my request) I am unsure what the best way to…
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Rights as a Visitor In Hospital - Please Advise
Sorry if this is in thw wrong place but i really need to know my rights as a visitor in hospital. have searched on here but cant find anything. My aunty (to whom i am very close) has been taken into hospital as she suffered a heart attack at home 4 days ago. During her stay there she has also suffered from a stroke. Her…
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Bailiffs right to enter? Please advise!
Hi everyone, This is my first post and my best chance of finding a solution to a little trouble that is brewing. I wasn't sure where to post this. I live in a one bedroom flat that is part of a converted house, there are three flats in total, A, B and C. I've lived here for nearly 5 years. Now the landlord pays the utility…
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Asda Optitians
Just over a month ago I had a sight test and bought two pairs of glasses from Asda opticians. I received both pairs after a week and the sunglasses were fine but I could not focus through the normal distance pair. I tried for 5 days thinking maybe I just needed to get used to them but to no avail so I returned to the store…
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Credit Agreements
Hi all again Another question regarding credit agreements. Basically I have two different credit agreements for the same item/services that give me two different amounts repayable. The first credit agreement's total amount payable seems to be incorrect - the services I am to pay for totalled £4995 minus my deposit of £500…
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Returning a clothing item which has been damaged
Hi there, Just wondered if anyone could help concerning a suit I bought last friday for a wedding on saturday. I was getting ready for the wedding wearing the new trousers and as sat on my bed to put some socks on the trousers ripped. I took the trousers off and the stitching on the rear (bum) in the centre where the two…
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BT - very frustrating!
We have been with BT for our TV, Broadband & phone for the last 18 months. We moved in May, and called BT to update our details. My partner did this, and frustratingly, they insisted that they could only update us if we signed up to the phone line for another 12 months, and the broadband for another three, which he agreed…
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Gift vouchers with expiry date
Hello, is it allowed for shops to sell gift vouchers with a (relatively) short validity period? I was given a £50 voucher just over a year ago but have held onto it as couldn't find anything I wanted in the shop in question - I finally found something at the weekend but they wouldn't accept the voucher as it was only valid…
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Are clothes shops allowed to refuse refunds on purchases
Hi all I purchased a couple NBA throwback vests yesterday from a mainstream store. I tried on both tops and paid for them at the till. Just before paying for the items I was advised by the shop assistant that they do not refunds and only offer exchanges or credit notes I was ok with this as I had tried on both tops, was…
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Taking item back to argos without receipt
I bought a nappy bin from argos but on opening it up it doesn't contain the one refill cassette that it is meant to and it looks slightly different to what was in the book. Although by the same brand. I can't find my receipt any where, they said it can not be returned unless it is faulty. Well it isn't faulty but has a…
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fridge freezer delivered 22/06 problem with it
hi there i bought a fridge freezer from argos...had it delivered on the 22nd....fridge not working..... rang argos and they have said i have to go to beko....the brand and they will sort it....is that correct seeing that i only got it last week please help thanks
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Getting rid of an unwelcome lodger
I hope I'm posting this question in the right place. This question is on behalf of my father-in-law, who lives on his own. About three months ago he was persuaded by some friends to allow someone to stay with him on a so-called temporary basis while he found somewhere more permanent to live. He fully expected that this…
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How do I report a fraudulent website?
Two weeks ago I purchased some camping equipment from an online site, and they took payments via paypal. Last week when nothing turned up I called them and they told me the website should have been taken offline because they had stopped trading, but the people who run it won't take it offline because the bill has been paid…
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Paid twice for compensation
I have been paid twice regarding compensation - one by cheque and then again straight into my Bank Account. How do I stand legally if I keep the second payment? Thanks
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Priceless Shoes - charged for shoes I haven't received!
Hi, I'm hoping someone can help me with this! I ordered £30 worth of shoes (4 pairs) from Priceless shoes a few weeks back. I received an e-mail shortly afterwards to say that one of the pairs I ordred was out of stock, then received two pairs of shoes totalling £15 a couple of days later. The other pair of shoes I ordered…
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Apple's genius bar
hi my ipod broke a couple of months back. im finding it really difficult to book a time slot at the genuis bar to get it fixed. all slots seem to be during the week and im damned if im taking a day off work to get it fixed. all my family have ipods and all at somepoint have had problems with them. the plastic on my…
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They delivered a more expensive freezer
My girlfriend recently ordered a freezer, and they delivered it this morning - except they didn't, they delivered a bigger, more expensive freezer, which she's quite happy with. The paperwork, which she signed and they accepted, shows the freezer she ordered, and there is, as yet, no indication that they have noticed the…
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Ordered & Paid For DVD Players But Received Ladies T-Shirts...
Morning all. On Friday I took delivery of an order I placed for myself and a few friends to make the most of a "the more you buy the higher the discount" offer and to keep P&P costs down for 8 portable DVD players. The order was delivered in a box and a separate bag. On opening I have found that the box contains 3 DVD…
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Credit agreement through Homebuy Direct
I have had a credit agreement through the above company for some years for a television, cooker and Nintendo wii (this is the company that puts a meter onto your television and you pay for your goods through that). I signed a new credit agreement in August 2008 when I purchased the wii. Recently the collection agent…
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Faulty product, no receipt, can I exchange?
I bought a ceiling fan from B&Q, but it doesn't work when switched on. I have lost the receipt, can I use a bank statement as proof of purchase, even though I bought other items at the same time?
