fridge freezer delivered 22/06 problem with it

sam79_2

hi there
i bought a fridge freezer from argos...had it delivered on the 22nd....fridge not working.....

rang argos and they have said i have to go to beko....the brand and they will sort it....is that correct seeing that i only got it last week

please help

thanks

savemoney

No Argos are responsible under sale of goods act

http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38311.html

It is the seller, not the manufacturer, who is responsible if goods do not conform to contract.

Esqui

Sometimes the manufacturer is the retailer's repair agent, and acts on their behalf.

Either way, just call Beko, get an uplift number. New fridge, thank you very much.

SunnyBrighton_2

Oh dear - I hope you have better luck than I am having with my Beko fridge freezer. It has had an intermittent fault since new (now 18 months old) and I have suffered a catalogue of disasters with it, and absolutely no help from Beko. Beko are now saying that even though it's the same fault which their engineers have been unable to repair, that because it is now out of guarantee that they will have nothing further to do with it, and refuse any compensation at all for my two full freezer and fridge loads of destroyed food. This is incredibly stressful, and I would really suggest that anyone who is considering a Beko item would be well advised to think again. The company are appalling and I don't think I have ever dealt with such a couldn't-care-less company. DO NOT BUY BEKO EVER.

Antispam

I am having this issue with Fridgedair large freezer (electrolux brand).

I am paying to get a independent report and then claiming under soga and consequence loss of ruined food and the report

I know Beko are bad I never buy from them again.

Next time its white goods it will be Bosch or another top name