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wrong item arrived from play.com
Hi, i recently ordered a game for my xbox 360 from play.com. The package arrived today with the wrong game inside it (ironically, one i was contemplating buying instead). the invoice was for the game i ordered, and i re-checked on the website that i had ordered the correct game. I have checked and both of the games are the…
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Mailing Preference Service - WARNING.
Registered with the Mailing Preference Service (MPS)? Have you started receiving JUNK MAIL again? The reason being MPS rules changed recently. MPS Registration only lasts 5 Years. You'll have to renew. There used to be no limitiation to the duration you were registered for. i.e. if you were on the register you remained on…
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Loan misselling?
:confused: Hi, i'm hoping i've posted this in the right place and someone can help shed some light on whether or not we have any comeback...i'll try and keep it short. My husband signed up to become an ADI, training with Red Driving School in November 2008. He went for an interview and used the opportunity to ask…
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Consumer right buying from a shop
Hello, I need a quick answer. I bought a dictaphone recording device from a shop. I feel that I overpaid about 3 times it's normal price. Can I ask for a refund if it's within the first seven days, if I have not used it? I am familiar with the distance selling act, however, this was purchased in a shop. Thank you for your…
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insurance company refferred me to a really bad car repair place
A few months ago I crashed my car, and had to have some body work done to mend it. My insurance company got one of their approved repairers to do a quote, and then fix it for me. Long story, but the following happened - - i drove 10 miles for them to take pictures of it, and then contact the insurance company (i then drove…
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Dell Outlet Laptop
Around the middle of February I ordered a Dell Studio 1737 laptop from Dell Outlet, for which I paid the princely sum of £816.52. I felt reassured by their claims which included, 'Dell Outlet is a division of Dell Products, selling refurbished computer equipment which is limited in quantity. This is product, which has been…
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Figleaves refusing credit note
I bought a swimsuit online from Figleaves.com. It was too big and so I sent it back. Unfortunately I didn't realise they had a 14 days return policy instead of 28. They said they didn't receive it within the 14 days which I accepted and have refused me a refund. I then asked for a credit note and again they refused. They…
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Three payg faulty phone
Hi, I purchased a handset from a local three store, but it has become faulty. I took it back to get a refund and was told it is their policy that I could only have it repaired or exchange it for another one. I said this was wrong and that under the sales of goods act I am entitled to a refund. Am I right?
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Graze
Did anyone become ill after eating the food within their graze boxes? I received mine yesterday morning and ate the food within it for breakfast, by lunchtime I had crippling stomach pains and nausea. It was the only thing I ate yesterday so can only conclude that it was the Graze box that made me so unwell, and am still…
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Amazon - Preorders
Amazon have had an item on preroder for a while now, item release date is sep this year. I preordered multiple copies of this item due to a large group of us wanting to play the game. The price has fluctuated from £29.99, £24.99, £17.99, £54.99 in the past month or so. Amazon have just cancelled all of their preorders…
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Envirofone damaged phone?
Hi all I have just sent a phone off to Envirofone - a Nokia N95 with a value quoted at £101. The phone was in perfect condition and working order. Anyway, the email came through today saying it had been received but had an 'LCD Fault' and they are now only offering £30! There was absolutely no fault with the screen (or any…
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Advice on TV please
I purchased an ONN 32 inch lcd tv from asda last march (2008). Turned on the tv this morning and it has 2 thick lines down it, which is making viewing awful. What options have I got as there is only a 12 month guarantee.
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Warranty claim - against seller or manufacturer?
I know the answer really - it's against the seller. Or I thought I did. What about this case ... In March 2008 I bought a Netgear wireless router from PC World. Last month, when it was 13 months old, it stopped working. I was not worried though as the Netgear warranty info in the box said that it was covered for two years.…
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Strange ID Theft of sorts!
Hi all, I wasn't too sure where to post this item. Hope its ok here. I hope somebody can help me out here. On the 15th May I received a letter from a company called Reliable Collections LTD. They claim to be working on behalf of their client called Premier Man. Their letter states I owe them an outstanding balance of…
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DSA keeping my fee
Hi all, I'm not sure if i'm in the right place here, anyway i'll ask any how. Today was suppose to be my driving test, and i arrived late, by time the examiner came into the waiting room he told me that he wasn't going to do the test as i was 6 mins late, by all the ADI's watches in the waiting room they said i was 5 mins…
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PayPal Negative balance
Here's the situation i'll try and keep it short. i sold a phone on ebay, recieved payment through paypal. the next day i posted the phone, asking the post office worker for proof of posting she underlined on the reciept where it said "It is important that you retain this reciept as it is your proof of posting" and she also…
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Warranty Advice Required
Hi all, Can anyone help/advise? I purchased a tft monitor (11/04/06 - as it was on offer) for my partner as birthday gift which I saved and gave to him on his actual birthday (16.06.06). It was therefore not opened/used until this exact date. 2 weeks ago the monitor packed in unexpectedly - black blank screen when he…
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Distance selling: Company claiming they dont have to accept a return
Hi all - I hope someone can help. I purchased a Wacom Cintiq 12wx graphics tablet from shop X, it is a pretty poor device considering its price tag and doesnt perform well. This of course is my opinion and I have spent a day trying to set it up correctly, but to put it simply Im not happy with the purchase and wish to…
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Faulty Mattress - reply from dreams, ADVICE NEEDED
Hi everyone, my names kevin, and im a fool for buying a mattress dreams. The mattress developed a fault within a 14 months, it was reduced in the sale to 1/2 and cost about £1500. we took it out on buy now pay later, and if not paid we would owe the full amount. credit was with barclays. We paid off in full before the year…
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Argos returns policy - please help !
Hi, just hoping someone could help me. I bought a Vacuum Cleaner fron Argos last August, over last month of so, the suction on it has gone, tried new filters and all the usuals but no luck. With previous experiance, I took it back to Argos, expecting there would just replace it, I told them the problem, there tested it and…
