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Non-refundable Deposit
Was wondering if any readers had any advice on my situation? I started a course and paid a non-refundable deposit. I have since left the course, however during the course I have obviously incurred fees for tuition and materials. However, whilst trying to obtain a refund for the fees paid for this course, the non-refundable…
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Dom & gen insurance cover
Im curious to know if any one has any dealings with Domestic and general services Ltd. The reason for this is that i found i was getting charged for cover for my combi boiler (protection plan) and I have no recall of signing any documents or direct debit mandates (hope im not losing it) Love to know if there are others who…
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Obtaining goods by deception?
I really need some help. I am self employed and due to the state of the economy my business has been failing for some months. As such I have fallen behind on my car HP payments. I own over a third of my car and it has a cherished number plate that my wife bought me for christmas last year. Yesterday 2 men turned up on my…
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Screwfix.com order: wrong quantity advertised
I ordered 40 stair balusters (30 for the stairs and 10 landing) at a cost of 6.99 for a pack of 10 through their web site. To my utter disappointment only 4 arrived, not what I expected after the promising e-mails telling me my order had been packed and quality checked! I telephoned to find out where the rest of my…
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Cancel gym membership after only 10 days since joining
Hiya, Can anyone give me any adice please. I have been trawling the site for 2 hours now! I got a flyer thru my door 10 days ago offering cheap gym membership, so I went ahead with it, paying £41 join up fee. It was only on my induction that I found that I couldnt use the pool at any other times than 9-10am and 2-4pm each…
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3B Software
:mad:Hi all Anyone out there had any dealings with American company 3B Sotware Recently purchased a piece of software from them called Registry Repair Pro, but when got my Credit Card bill in, found had been charged for 3 other pieces of software. No amount of e-mails to them has had any response other than automated…
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Ideal world
Has anyone tried getting a refund from Ideal World and succeeded. I'm finding it impossible. I rang an ordered a duvet set before Christmas and it still hadn't arrived by february saying they were out of stock and sorry for the inconvenience. I changed my mind and cancelled the order and was told the money would be…
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Forged 50Euro from Thomas Cook
Hi ( I have posted this earlier but think I put it in the qrong place - apologies for duplication) I need some advice - my hubby went to Thomas Cook in February to exchange some sterling to Euros ahead of a boys week away :beer: (lucky devil) - the transaction was complete - no problems - or so he thought. Off he goes to…
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Paid for Alloy Wheels Refurbish but job is rubbish?
:mad: Hi, I recently bought a used car and the alloys were very kerbed so I went to a local tyre dealers to ask if they knew who refurbished alloys. They said they did and so I booked them in. I went to collect them and they said the lad who did them had moved on and so they shipped them out to do them but that they had…
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Creation Finance - your help please
I bought a new tv from laser in December 2007. It was £550. On October I paid £400 on the website. At the end of November I paid the remaining debt on the same website. No settlement figure was shown when i had finished, no balance and no payment successful. I thought this was strange and so checked back a couple of days…
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Help - Can I get around T&Cs to get my money back?
Hi, Can you help? I have arranged to hire some equipment for these weekend. I did not realise but someone else has also hired the equipment (but from a different company and they are paying for it) and so I no longer need the equipment that I purchase and could have saved myself some money (about £350). The company says in…
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Debt Collectors Help
Hi, not sure if I've posted this in the right thread but I hope someone can help. I am a student and I received 2 letters today from a debt collection agency today, one asking for £295 and the other for £325. They were hand delivered to my house mate, who was not asked if he was me or not. They say I have 24 hours to clear…
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Consumer rights
On 23rd Jan I bought a Proline fridge from Comet. This has now stopped working, although power is getting through because the light is working. The fault has been reported to Comet and an engineer is visiting. I dont want a repair, as I believe this would negate my rights under the Sale of Goods Act. After this time, can I…
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Help with DFS
Hi. This evening myself and my partner went into our local DFS store to look at some new sofa's. We found something that we both absolutely loved, and whilst we were not pressured into buying anything or signing anything we agreed to a purchase which we were quite happy with. We opted for the buy now pay later option…
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mobile home problem
Hi, I would be really grateful for some advice. I bought a new mobile home 17 months ago and have had a problem with water running down the back of the sofa and causing damp marks on the sofa fabric. The water only appears when I use the mobile home in the summer and have the central heating on. In the winter when the…
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Car hire-purchase termination
Hi, we have bought a car with Welcome Car Finance 2,5 years ago on a hire-purchase terms and agreed to pay it in 4 years. And as per their contract after we have paid 2 years we have a right to return the car back without any additional charges. So we decided to do so especially as the price is so ridiculious for a used…
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Distance selling regs - do they apply to subscription renewals?
Anyone know if the cooling off period only applies to a service you've just taken out? I had 10 weeks of the Tescos Diet plan and they've just auto renewed my subscription. They did email me but I didn't see the email. I asked them within 5 days to cancel, but they won't. Anyone else had similar prob?
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Landlord has run off with my deposit
Hi I was informed yesterday that my letting agent has been reported to the police for 'financial irregularites' it turns out he has been stealing the deposits of tennants and not paying landlords the rent. due to this he is now closed down and all the properties have been moved over to another franchise in the same…
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Faulty laptop
Hi 10 months ago i brought a HP laptop from John Lewis online with a 2 two warrenty. When i turned it on it woulnt start up at all. I got in touch with HP who said the warrenty had finished. I said that was strange as i was looking at the paper work. I emailed it to them, got no reply so after 4 more calls to a South…
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web price query
good day all, hope everyone is doin' good:j i just bought a microphone online & it was price considerably cheaper than most other sites. i'm wondering if they contact me saying the price was wrong on the website, & / or if they have to order the product in for me, i have to pay more, what should i do? should i have to pay…
