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My uncle died recently with dementia and debts
My uncle died in February, in his late 70s. He lived alone, along way from any relatives; in his prime he was an accountant by profession and a sophisticated investor. We are trying to sort out his affairs which are a mess; we had warning of this 6 months ago when we had a rare call for help, it was apparent he was not…
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poor quality Clarks school shoes
I bought a pair of school shoes for my 6 year old the other day. The very next day it had scuffs on it....Is it within my right to get a refund or replacement as it failed to meet my expectations. Any thoughts anyone? AnMiChi
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RLP Civil Recovery
I opened a letter addressed to my 14 year old daughter. It is from a company called RLP Limited which alleges that she stole or damaged some goods in Boots to the value of £31.02. They then go on to add management and administration charges taking the total to £168.52. It further states that as a consideration for her age,…
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Faulty Nintendo DS Argos Repair - Anyone else paying for warranty work?
Hi there, I have a Nintendo DS Lite which I bought from Argos under 12 months ago. I returned it to my local store for repair due to the top LCD screen having a line of dead pixels and they sent it away to their repairers. I had a phone call about the repair from my local store and I went in to discuss. They have been told…
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Advice required - Comet
We bought a Nintendo DS console in-store at Comet exactly 20 days ago. Yesterday it ceased to read any game cartridges that were inserted into it. The games themselves are not faulty - they work fine in another DS we have. We have a receipt proving purchase. We paid by debit card in-store. Today my wife visited the same…
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Maplins and MiniBook
At christmas I bought one of Maplins Mini Book computers online. After a couple of days leading into early January after my daughter getting used to some of the Linux system it became obvious that she could not put pictures from her mobile phone onto it,a feature that is a necessity for any teenager. Then it wouldn't…
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Please advise me x
Hello all, Last week i purchased a mattress topper from ebay, and this morning i have recieved this email from them ; [FONT=arial,sans-serif]Hello, Thank you for your purchase of this item. Unfortunately we have noticed an error in the listing and have terminated it on ebay. Quite simply the thickness of the product was…
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Courier Reverses Charges - Anything I Can Do?
Hi, I work self-employed, making custom music equipment. Back in October '08 I got an order for the USA and was told to bill their UPS account. It transpires that, if the client doesn't pay their bill after 90 days, the sender becomes liable.... This happens even if the receiver has a valid UPS account and they SIGN for…
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What would you do?
Bought a Beko dishwasher January 2007-guaranteed for 1 year. During the first year we had to claim under guarantee when a heating element went. Then in December 08, 22 months after purchase, a major breakdown and had to have a new Motor and PCB fitted. Because this was a major repair and I argued indicated a significant…
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Faulty Sofa
Hi We purchased a sofa from Reids in Nov 2008. In Feb we called them out as one of the seats had flattened and one of the springs was jamming in the recliner part of the sofa. They came out and repaired both probs. 4 weeks later we now have 2 further probs with the sofa that im sure they will come out and repair. However…
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Where do I stand please?
Last year I purchased a few mini ponies from a stud and spent a lot of money with the lady who ran it. Anyway a couple of months later she said she had a lovely pony I could take on and pay for when I had the money - I'd said to her that I didn't want any more, but agreed when she said I could pay whenever. Anyway, I have…
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windows and claim for additional fuel use
we bought a new house 3 yrs ago. from the start we had drafty windows and notified the builders immediately and they instructed the window company to fix. they came out within the month to rectify the faults but 2.5yrs later they still had not fixed them. i have every visit listed. eventually the builder got a 3rd assessor…
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Amazon - difficult seller
Hi I purchased an item off Amazon from a company (not Amazon itself). What rights do I have if the item didn't arrive? The seller offered to send a replacement but by the time they came back to my I had sought an alternative product elsewhere. They now ignore my communications. The product was paid for using a Halifax Visa…
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Liquid gas
Hi Right this is going to be my last post here for today honest. My Father moved and put his house up for sale as he lived not on the main road he had a liquid gas tank fitted for his central heating and although a little expensive everything was fine for the years he had it. while his house was empty and for sale he used…
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A electrical company has lost my contract papers, with all my data/ bank details.?
I am not going to mention any names but about 5 weeks ago I took out a finance contract with a certain electrical company for a laptop. A direct debit was set up for over a two year period I provided them with my bank details alongside photocopies of my passport and driving license N.I number and birth certificate. They…
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PC world letter of complaint about treatment.
Hi guys, sorry im new to this forum have done some digging, and I just want to clear some things up. I bought a monitor in January 2009 and it developed a large area of dead pixles within 3 months. I initally tried to return the item and was told, "call the manufacturer yourself its the best option." I did not and returned…
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Fault with sons car?
My son bought a s/h Ford from a Nissan Dealer and had a 12 month warranty Not long after he bought the car it started playing up so he took it back to the Nissan garage in the morning and picked it up in the evening when he asked about the fault he was told couldn't find one? it wasn't an intermittant fault when he jumped…
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A Faulty Iron
Hi People a question for you actually one of many :o My Son joined the Army and one thing he had to have was an Iron so off he went to Curry's and bought a nice Phillips one Cause i told him get a good one anyway just over 1 week later the iron failed but as he was in the forces he wasn't able to get leave for 6 weeks so…
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legal standing on failed pc...HELP PLEASE lol
hi guys bought an acer pc through comet back in october...today the hard drive has decided it no longer wishes to work rendering the pc useless to me. being 6 months old, where do i stand if i were to take it back to comet, the retailer. what are they obliged to do by law and wht can i expect. any help gratefully…
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Council Tax
Hi... I live in Barrow-in-Furness and pay council tax for my property which I occupy as a single occupant on a full time basis. I also own a wooden cabin at the beach in Barow for which I am having to pay additional council tax at Band A with a 50% reduction for vacant property. Because of the remote location of the cabin,…