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problems with mini
I bought a brand new mini copper D on the first of may 2008. It had its first service in October and I was informed they had to replace the sump as it was leaking, there was no evidence of this when driving, checking oil or when the car was parked. Last week I started the car and a plume of smoke came out of the exhaust…
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Cleaners shrunk car seat cover - who is liable?
Hi everyone, I'm pretty new to all of this but any help will be greatly appreciated!! Basically we have a new baby due to arrive in 2 weeks, last week we got out the infant car seat and decided to have it cleaned to freshen it up. However Johnston’s cleaners have shrunk it making it completely unusable! The car seat is…
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3 mobile: Cancelled contract
Hello all, On the 1st of March 2009 I gave 3 mobile 30 days notice that I was canceling my 2 phones with them, after 45 minutes of them trying to bully me to stay with them, they finally succumbed and I thought I was free of their contract. I was told my contract was to finish the last day of March, and I would get a final…
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TV Dead after 18 months
I brought a new 42" LCD tv around 18 months ago and within weeks we had to call an engineer in who did repair the problem but again a few months later we had another problem. Since having the tv we have had to have 4 engineer visits the last one being Oct 08, now again the tv is not working properly and when I called Sharp…
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Tesco Petrol
OK guys, got a problem with tesco petrol. About two weeks ago I went to my local main tesco to get petrol, only £5 worth, but I noticed that before my petrol was actually dispensed I was charged 20p! I filled up to £5 anyway and tried to take this up with the girl in the Kiosk but she didnt speak english and didnt…
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Help; Royal mail have lost laptop
Hello; My OH posted a dell laptop for me and didn't send it signed for. He did pay extra for insurance though. The laptop was placed in a Huge box about 2 ft high and 22 inches wide because I made sure it was well padded, I guess he thought like me, that kind of large box would not go missing. Now it never arrived at it's…
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Sky Multiroom HD - Warning over hidden charge please be careful!
Hi Guys Just wanted you all to be aware that the advert on TV re £9.75 for multiroom is misleading if you have HD. We have SKY HD and saw the ad and as we had an additional HD Box went for a multiroom as the advert states that you get your existing package for £9.75. What they don't tell you is that if your existing…
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please advise re bank error Abbey
Hi, i am writing concerning abbey national!! In 1999 my brother noticed his bank account was approx £3000 in credit which he did not think was his. He rang the bank twice and called into his local branch on two separate days (this was done over the space of 4 weeks) to ask them to check the lodgement. Each time he was told…
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argos sofa
i purchased an argos corner suite from a friend 4 months ago as it was too big for their property at the time... i knew that it wasnt that old as i checked the manufacture dates on it..... said friend could not find the receipt for it. i wondered if i have any manufacture guarantee on the sofa as its not all that good i.e…
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LG tv problems
Hi, I bought a 32 HD LCD tv model LG 32LG5000 on 6th Dec. Yesterday the tv froze on one channel, with no sound and the remote control failed to work as well as manual buttons on tv. This was bought for my mum, whose last tv was so old and this was a real treat for her to buy this tv. I contacted LG who I feel have very…
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Advice needed re LLoyds TSB
I hope someone can help me with this interesting scenario. I took out home contents and buildings insurance with The Post Office in April 2008 and paid by debit card. Anyway my policy is due for renewal soon and I received a renewal quote from the Post Office advising me of this and it states that if they don’t hear from…
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Virgin has cocked up our cruise booking
After booking a cruise for our 30th anniversary, we find that the cabin we have been allocated by the cruise line (RCI) is not the one we agreed at the time of booking with Virgin. We do have the confirmation from Virgin that clearly states a particular cabin number. This cabin is now apparently booked out to someone else…
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Ticketmaster, can they do this, should I demand a refund ?
I recently ordered some tickets for an event from Ticketmaster, I was charged £3 for the delivery of the tickets, the event was only a week away and I got a phone call from TM (while I was out) saying that the tickets would have be collected from the box office. I would expect to be refunded the delivery charge, I have…
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Fossil lost my 12 year old watch and I want to know what my rights are?
There is a reason for this long preamble, so please bear with me.............. I had a 12 year old watch, bought in 1996 for £60 duty free at Gatwick Airport. It was a really funky number which I loved and which raised many comments over the years, but is a style that Fossil no longer make. In October 2008, Fossil sent it…
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Reserving Items....
Right I think im on a loss here but here goes Basically I found out that a retailer was reducing something from £100ish to £30 in their sale. I phoned around all the local ones and they have sold out. One staff told me in the 270ish stores they have about 150 of them. How ever I phoned one who said they have 4 in stock and…
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Return shipping for 3 month old item
For Christmas we bought our son a well known amplifier costing just under 500 pounds from an internet site of a well known company has a retail arm and internet sales. Two weeks ago it failed to function. The company insists we pay a courier for it to be returned to them for repair. It weighs 20k and parcelforce minimum…
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Car dealer not returning deposit
Hey all, I'm after a bit of advice on the best course of action for this situation I agreed to buy a car from a dealer, and paid them £150 as a deposit. The transaction was dependant on the car having a new 12 month MOT put on it. A few days later I got in touch with the dealer to see how things were progressing and was…
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SCAN.CO.UK refusing repair/replacement in warranty.
Hi I have spent £100s with SCAN.CO.UK over the years [over £1k I estimate!] and had no real reason for complaint, except maybe concerns their postage prices were unnecessarily high. Then when a low cost item proved faulty I had to pay £3 to send it back only to be told it would not be repaired/replaced and that I would…
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Magazine subscriptions
At Christmas, I subscribed to GREECE magazine direct from the publisher Merricks Media. After receiving one magazine, I found out that the company has gone into administration. The publisher John Weir has now set up Evolve Digital Publishing Ltd and has bought the rights to a number of magazines (not GREECE). I am hacked…
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Bailiffs chasing me for bill that is not in my name
Hi, This is my first post, I have read the forums for various things many times in the past and found them very useful, so I hope someone can help me out on this problem. I am being chased by some bailiffs for an unpaid gas bill on an address I used to live at 4 or 5 years ago. The problem is my name was never on any of…
