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3B Software

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:mad:Hi all

Anyone out there had any dealings with American company 3B Sotware

Recently purchased a piece of software from them called Registry Repair Pro, but when got my Credit Card bill in, found had been charged for 3 other pieces of software.
No amount of e-mails to them has had any response other than automated replies saying they will deal with my question.

Has been going on now since beginning of February

Comments

  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Try posting this on the "Techie" forum on MSE
  • :mad:Hi all

    Anyone out there had any dealings with American company 3B Sotware

    Recently purchased a piece of software from them called Registry Repair Pro, but when got my Credit Card bill in, found had been charged for 3 other pieces of software.
    No amount of e-mails to them has had any response other than automated replies saying they will deal with my question.

    Has been going on now since beginning of February
    Raise an unauthorised transactions dispute through your credit card and do it fast, you only have a limited time to do so.
  • posted_2
    posted_2 Posts: 514 Forumite
    Unfortunately you've been scammed

    http://www.emsisoft.com/en/malware/?Adware.Win32.Registry+Repair+Pro

    http://www.siteadvisor.com/sites/3bsoftware.com

    uninstall it, do a virus/spyware scan with a good scanner, and contact your credit card company
  • Browntoa
    Browntoa Posts: 49,602 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    one of those bits of software that "claims" to find and fix PC problems
    Ex forum ambassador

    Long term forum member
  • Hi again

    thanks for responses, kind of thought it was a scam but was sucked into it as it was recommended by Ashampoo.com whose software have used for a number of years now and always found it to be good and always " as it said on the box" have tried to get them involved as well but without too much success so really Ashampoo name is also now suspect.

    Will post further when have gone through the avenues.

    Will also try and post on other thread as suggested

    Cheers to all
  • Hi -
    I am very surprised by the replies below. I have used the free version of "Windows Registry Repair Pro" from 3B Software for years, and very successfully. First time round, it found and deleted loads of 'junk', and my computer speeded up considerably. Since then I've run it at times, esp. after uninstalling software, and have never had any problems at all. I would recommend it as 'very effective'.
    Maybe the negative reports are posted by competitors - who knows?
    Mark
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    markmathsn wrote: »
    Hi -
    I am very surprised by the replies below. I have used the free version of "Windows Registry Repair Pro" from 3B Software for years, and very successfully. First time round, it found and deleted loads of 'junk', and my computer speeded up considerably. Since then I've run it at times, esp. after uninstalling software, and have never had any problems at all. I would recommend it as 'very effective'.
    Maybe the negative reports are posted by competitors - who knows?
    Mark
    Another thing we'll never know Mark, is how long you have worked for the company.

    Just kidding... but you see, it works both ways doesn't it?

    :beer:
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