We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Forged 50Euro from Thomas Cook

Options
Hi ( I have posted this earlier but think I put it in the qrong place - apologies for duplication)

I need some advice - my hubby went to Thomas Cook in February to exchange some sterling to Euros ahead of a boys week away :beer: (lucky devil) - the transaction was complete - no problems - or so he thought.

Off he goes to Rome, money in pocket; all is well until he tries to spend one of the 50 euro notes - he is advised (in broken english) it is a forgery. He travels (at further expense) to a branch of the bank of Italy where he beleives they will change his note (someone said it simply looked like it had gone through a washing machine). Sadly the bank kept the money and gave him a sheet of paper telling him they have kept it!

On returning home he contacts Thomas cook to tell them what's happened and provide copy documents, receipt etc - they have today written back to say, words to the effect of, they cannot help further as they have not been officially advised that there are forged euros in circulation! :mad:

Now we can't afford to simply 'write off' this money, but really don't know where else we can go - does anyone have any ideas/tips/advice?:confused:

Thanks

Comments

  • Mark_Hewitt
    Mark_Hewitt Posts: 2,098 Forumite
    Nothing you can do. There is no way you can prove where that note came from. Just like shops are obliged to check for forgeries when money is handed over, so are you obliged to check yourself when receiving money.

    The only way that it could be proven is if serial numbers were noted during the transaction.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.