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Consumer rights

On 23rd Jan I bought a Proline fridge from Comet. This has now stopped working, although power is getting through because the light is working. The fault has been reported to Comet and an engineer is visiting.

I dont want a repair, as I believe this would negate my rights under the Sale of Goods Act. After this time, can I insist on a refund. This would enable me to buy a new fridge and start my protection from scratch, or am I obliged after 2 months to accept a replacement.
Thanks

Comments

  • derrick
    derrick Posts: 7,424 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    On 23rd Jan I bought a Proline fridge from Comet. This has now stopped working, although power is getting through because the light is working. The fault has been reported to Comet and an engineer is visiting.

    I dont want a repair, as I believe this would negate my rights under the Sale of Goods Act. After this time, can I insist on a refund. This would enable me to buy a new fridge and start my protection from scratch, or am I obliged after 2 months to accept a replacement.
    Thanks

    Post on the Consumer Rights Thread.
    That is what it is there for.

    I t won't negate your rights as they have the right to offer a repair.
    Don`t steal - the Government doesn`t like the competition


  • Nile
    Nile Posts: 14,863 Ambassador
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Hello Rod Collier

    Welcome to the MSE site.:wave:

    I'll move your thread to the 'Consumer Rights' board.

    Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere(please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL].

    Regards

    Nile
    I’m a Forum Ambassador and I support the Forum Team on the 'I wanna' and 'In my home' and Health & Beauty'' boards.If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.10 Dec 2007 - Led Zeppelin - I was there. :j :cool2: I wear my 50 (gold/red/white) blood donations pin badge with pride. Give blood, save a life.
  • No, accepting a repair doesn't take away your right to reject or alternative remedy at a later date if the repair is not sufficient/suitable, so there is no harm in letting the engineer have a look.
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