edited 30 November -1 at 1:00AM in Consumer Rights
3 replies 702 views
Has anyone tried getting a refund from Ideal World and succeeded. I'm finding it impossible. I rang an ordered a duvet set before Christmas and it still hadn't arrived by february saying they were out of stock and sorry for the inconvenience. I changed my mind and cancelled the order and was told the money would be refunded. Now I can't ever get through to anyone who can help me and i'm getting sick of waiting. Any advice please?
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