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Half price broadband with Universal Credit
My sister with health problems has just moved into a rented new build bungalow. She was paying £18 for WiFi in previous home. We struggled to find much under £35 in new build. She could not afford this. Then we heard about the half price packages that BT are offering to those on certain benefits. From June 1st, will be…
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Anti Virus Software
I am looking for an anti virus software for my laptop. I currently use McAfee LiveSafe Premium Plus. To renew for a year they want £87.99, is this what I should expect? I am unsure of what the best value-for-money deals are out there? I am a student, are there any deals for students? I have also seen some free software,…
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Virgin Media Essential broadband (Universal Credit)
Has anyone tried this? It's for people on Universal Credit. It's 15 Mbps for £15 a month. Is it ok for 1 person using a laptop and watching Netflix? It doesn't say if it's a contract. I did have 100 Mbs and a phoneline for £26. I phoned last October, when I lost my job, and they gave me 50 Mbs, took my phoneline off me and…
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The new Three Home Broadband packages
Has anyone here tried Three's new Home Broadband packages? It looks like they're rolling out unlimited broadband in select 4G / 5G areas for a fairly reasonable £22 / month including a 4G/5G router (more than just a MiFi device, this one also has four ethernet ports for connecting hard wired devices). I'm interested for my…
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Parter moved out what can I do
Hi my partner has moved out and the TV broadband package is in his name. The contract is with virgin and doesn't expire till march 2022. The split wasn't exsctly amicable and I have no means of being able to speak to me ex. Is there anyway I can cancel it? I'm still paying for it too.
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@btinternet. Lost Access
Several weeks ago BT stopped access to my @bt.internet email account. Tens of hours over 3 weeks and it transpired that my email is residential and my landline is business. They have given me access but it could be temporary, I am in process of changing to @me.com but now worried about the long term security and storage…
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Urgently need advice RE:need faster connection
I'm in the process of buying a house. When I looked at the broadband speed when we first viewed it BT showed we could get 67mb/s, the Rightmove as says 67mb/s and the estate agent quoted 67mb/s. Everyone else was showing only 7mb/s. I decided it didn't matter as we would just go with BT. I've just looked again and the…
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OFNL??
Hi all I am moving into a relatively new estate and was told that fibre is only available from OFNL, I never heard of it before but I am getting the idea so please correct me if I am wrong. So OFNL is a similar company to BT that offers the same kind of infrastructure on how the fibre is laid within a new built development…
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Virgin media unstable connect merry-go-round
Wits end here. I've tried Virgin Media support now several times and I've been dragged kicking and screaming through the usual* Turned hub back on and off * Reset hub via the pinhole button * facepalm * 'Restarted my computer...'yeah right' * Wired connection * etc etc etc facepalm * Upgrade your router for an extra £5 per…
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Broadband fibre problem
Hi Have been having problems with connection dropping. Usually once a day. Need to restart router and connects again. I have connected directly to the test socket of master socket and so far no disconnections after 36 hours. If there are no further problems while connected to test socket, what next? New faceplate? Any…
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Timing the change of suppliers e.g. 30 days notice.
I can never figure this out whether for phones, broadband, TV etc.This is actually for my brother who has learning difficulties but it's his money and I don't want to confuse him otherwise I wouldn't be giving it too much thought.His broadband contract with TalkTalk finishes in just over a month's time. Unless they agree…
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Terrible Internet from day 1.
Good evening! I moved into a house 9 months ago & we were told that we could only use one company for the internet. We have had issues from day one including not having proper internet (4G box) for 2/3 months. Then when the fibre was finally sorted it’s been terrible. Sometimes we go hours without having internet access &…
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What provider for internet and freeview tv
Help! Family have moved out and had an all ecompassing package. They are leaving me a freeview box. I want to replace package with internet and freeview television. Where do I start? My mobile is with 02 (if that is of any relevance) thank you.
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TalkTalk to charge me £200 to exit…
Hi I am currently on a 24 month plan with Talktalk broadband, however the house I rent has recently been sold by the landlord and I have to move. My new rental has OFNL installed and I cannot transfer TalkTalk over to my new address. They have said I will need to pay s £200 fee to exit the contract - can they do this? I…
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AOL Termination from BT
Received this today from btservicecentre9@btinternet.com "We have recently changed our terms of service. Due to our new Terms, we will be closing all email addresses using our old services. This simply means your email account will be discontinued (closed) after 30 days from 11-05-2021. If you wish to continue using our…
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Vodaphone wouldn't give me £75 gift card when I signed up
11th May I followed the link from Broadband Unbundled and signed up for Vodaphone Superfast 2 Broadband, £22 pm and a £75 gift card, but the assistant said the offer had finished. Yet on MSE Broadband unbundled it said the offer closes on 13th May.
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Rejecting Now tv Broadband
I am currently 2 months into a 12 month contract with Now tv broadband. I have only been able to get WiFi in the same room as the router. I am trying to reject the service as not fit for purpose but Now tv are saying that internet speed is the only criteria they can use to waive cancellation fees. Has anyone else had these…
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Broadband New Connection HELP PLEASE!
Hi All Moving house this Saturday and there was some confusion as the existing BB was supposed to be left in place but has been cancelled, BB was with Sky and the phoneline is with BT. I'm with Virgin and they cannot transfer so need a new supplier. The difficulty here is that I am being quoted 2 week connection as Plusnet…
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Origin Mobile want to roll me into new contract
Hi I wonder if someone can help me. I signed up for 24 month contract with Origin for fiber. During the initial consultation call I told them I would be moving house more than once during this time. I have come move within the first move 5 months in the contract and Origin have said they cant provide fiber into the new…
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Anybody get their Fibre from Toob?
Hi, just wondering if anyone on here gets their fibre broadband from Toob, and what their experience has been? Toob are in the process of expanding into my local area, and their costs seems massively lower than VM for potentially faster speeds, so naturally I am curious to see if they are any good. TIA
