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BT Slow Internet
Hi I am currently with BT as my phone and broadband supplier I have had issues with the internet speed for a long time now. Done a line speed test today and a, getting half the amount of guarantied speeds that I was promised. Currently waiting for BT to phone me back about the issue. Oh and well over a year ago they said…
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2016 talktalk deals and retentions
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BT Broadband/Calls offer via MSE w/£125 pre-paid MasterCard and £40 Boots voucher
Signed up for this deal via MSE on 27 January, switch happened yesterday. Hub won't connect and BT say there's a fault needing an engineer which may of course cost £129.99 if it's found to be a fault in the house. It worked perfectly well until Sky switched the BB off on Tuesday and the phone works fine. Can I still cancel…
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How do I complain about an Ofcom decision?
Hi all, am hoping I'm in the right place to ask!! Long story as short as poss. Signed up with Talk Talk in Nov 2014 for 18 months. Day after installation it didn't work and that became the regular issue. Countless engineers, charges for engineers not showing up, 4 modems, lies from them etc etc. I tried to exit the…
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MSE please don't do this!
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First Home, What Broadband?
Hi all. New to this forum! My partner and I are due to move into a new build apartment in two weeks, and we were keen to know if there are any broadband providers which are known for being awful in "new" areas? Strong wifi is a must due to needing to work from home occasionally[FONT="][/FONT]! Any tips/advice welcome…
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Virgin Media 'secret' pricing?
Been bundled with Virginmedia since Noah was a lad. Moving in coming months when sold to area not covered by cable so can't renew contract or face early disconnect fees. As I'm out of contract with no loyalty discount, am paying £50.77 pm for 'Super 50 Fibre' BB, XL TU and landline. No TV and no complaints about quality.…
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Leaving BT within 12 months
Hi, We have a BT contract that was set up over 24 months ago, it is in the name of someone who left 14 months ago but we have been managing it by adding another name to the account and changing the direct debit. The second person is now moving out and BT have offered to cancel the current contract and set up a new contract…
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Virgin media home broadband and telephone
Hi can you please advise me on terminating my contract. I have been with virgin for approx 18 months but because I moved house in that time I had to start as a new customer on a new 18 month contract. I told them that the house I am moving too is only temporary and that I would be moving again in a few months therefore I…
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How to get the internet access quickly?
I just rented a new house, and desperately need the internet access at home. As I tried to order a broadband from different companies, but the setup day cannot be within the next two weeks. Is there a way to get the internet access quickly in the UK? (I am a newcomer) I cannot stay without the internet access for two…
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Is EE Double Counting data
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static ip for home
Is there any providersthat give you static ip with home broadband? I no talktalk won't but don't want business tariff thanks
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Thinking of moving from BT to Plusnet - Are they ok?
I have always been with BT but they are increasing the price of our service in a couple of weeks and are not interested in any sort of retention deal. They want £19.20 for ADSL or £23 for 38Mb , £17.99 line rental and £2.23 for evening/weekend calls all on 18 month contract. Plusnet are offering far more competitive prices…
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How to get a 18-month contract for a year?
I have rented a place f or a year, as I will leave UK after that. Most fibre optic broadbands are based on 18 months contract. How can I get these deals when I will not be in that home for the last six months of the contract?
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youview help
Sorry to post here but at my wits end and cannot find clear info anywhere. Currently I have Talktalk TV plus with a youview box and am out of contract. We all use the record, catch up and pause live tv functions lots but not any paid channels. If I just get unlimited broadband from talktalk or else where will my youview…
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No decent deals on unlimited fibre? (not virgin)
Are there any decent deals on unlimited fibre BB, (not a virgin area). I get loads of offers through the door but its always the cheaper limited or lower speed packages. Currently paying PN £38 for phone and 73MB unlimited Fibre. Anything available or are the prices still high to pay to upgrade more exchanges? Going to…
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BT fibre cabinet.
This is a question just out of curiosity.:) Much to my surprise a "fibre" cabinet has been installed adjacent to my existing cabinet. Superfast Staffordshire using BT as the contractor. It's at the connection stage. However, the question is regarding the old cabinet. It's been removed leaving only the new cabinet. Is this…
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Broadband speed help needed please
Please can someone advise about broadband megs. I am upgrading my BT broadband package but do not really understand the meg information. I currently have 14meg which seems slow. BT have offered me 2 infinity packages - one with 35meg and one with 80meg. We run a small business from home and need the internet for this as…
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AOL to Talk Talk
Hello everyone. Can I have some advice please? I was sent a letter in December saying that as TT now owned AOL, that they would be merging my AOL broadband with my Talk Talk phone account. It said I didn't need to do anything and that the monthly charge would be £0.00 for 12 months. I have today received a letter to tell…
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Virgin Media and Netflix
Hi Everyone, I am currently looking for a broadband provider for a new house and I have been looking at Virgin Media's Big Easy bundle. It says under the TV section: "Great TV stuff included…* Hours of on demand streaming with Netflix and VEVO on TiVo" I might be missing something, but on the face of it, that looks as…
