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Time Talk
Has anyone any experience with a company called Time Talk? My Dad who is 82 was with Talk Talk, sometime last year he had attempted to get onto Talk Talk website and ended up being diverted to Time Talk, I feel he was duped into agreeing a contract with them, the agreement was approx £19.00 a month, however he has being…
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Trying to move to EE for the last 6 months, HELP!
Have tried to move from Tesco to EE since August 2013 and not sure what to do next. Hopefully someone can point me in the right direction. EE tell me we need a new line, that there is no active line according to Openreach. We have and have had the line and number for 25 years and it has never been disconnected. The order…
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Talk Talk Broadband
I'm a lodger and currently pay for the phone, broadband & line rental. However it looks increasingly likely that I'll be moving overseas. The problem is I have a 12 month contract ending in October, the other lodger seems unwilling to agree to a contract transfer. Is there anything I can do about this or will I have to pay…
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ISP with cheapest cancellation fees
So basically I'm living in a flat in London as I'm studying at university up here. Moved in in September and took out a 9 month, student contract with virgin. In November it stopped working and an engineer came out but couldn't fix it due to renovation works being carried out on our block involving scaffolding blocking the…
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Bt Woes
My mum has recently joined BT from sky and the whole thing has been a shambles, for a huge company like BT i'd expect a lot more. She joined through topcashback using their referral scheme for the £141 cashback (infinity package plus line rental), this was on the 11th jan, the line rental was paid in full including £6.95…
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MSE pricing on TalkTalk inaccurate - Calls Boost
Not sure how I can inform the right folk, but the MSE broadband article states Call Boosts cost 3pounds/month. In fact it's 5.50/month and has been this price for a while. http://www.moneysavingexpert.com/phones/cheap-broadband#talktalk So in act TalkTalk costs 30squid more than the article states.... Article needs to be…
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BT conning cheats
I have only got 2 months of my contract left at £11.50 a month for broadband and £15.99 line rental yet today i asked how much to leave early and was told nearly £70. How can a company rip off a customer for 10 years as much. Told them the figure was wrong but indian call centre would not back down. Will now let contract…
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Which router for fibre optic broadband?
I understand there are slightly different requirements for routers when it comes to fibre optic versus standard broadband. Therefore I'd like some recommendations please. Looking for an excellent router that is reliable, easy to install and can handle quite a few devices (at least 20). Thanks :-)
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Renewing BT Broadband and Anytime calls
Hi Just thought I,d pass on my experience of renewing broadband/phone package with BT. Came to the end of our contract a month ago, just got round to doing something about it and rang billing queries ( India) as I was not happy at having caller display added to my last bill. He put me through to contract renewal, still…
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Billed by previous supplier after changing
I changed phone and broadband suppliers late last year. When I've done so previously the new supplier's activation seems to have triggered cessation of the outgoing supplier's contract. On this occasion it did not and I've been billed twice. I'm out of any binding contract terms with the previous supplier. Did I overlook…
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BT Webmail
Hi, Hopefully someone may have some advice (or perhaps the BT Rep may take this on) as I'm banging my head against a brick wall here dealing with BT. As part of the change from BT Yahoo to BT, I can no longer log on to BT webmail whenever I am outside the UK, which as I work abroad a lot is a big issue. I can go through…
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Line rental
There are some great Broadband, phone, TV packages out there but to me the sting in the tail comes with line rental, usually cheap to start with but rising to around £14.99 a month, making most packages not so attractive. Is there any way to avoid paying for line rental or is it accepted that this is a payment that we all…
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Talk Talk
Just a quick note to anyone considering taking out broadband with Talk Talk through an unbundled exchange. We signed up last year and got an average of 1.5mbps - not great, but fine for email etc. Over the last few months the speed has dropped to 0.2mbps (which Talk Talk are telling us is an excellent download speed).…
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Standard cost of Sky Broadband???
I have Sky B'band Unlimited (£10pm) and Line Rental (£15.40pm) and I've received a letter from Sky which says: "As a Sky Talk customer, you benefit from a discount on the price you pay for your Sky Broadband. As long as you keep both services you'll benefit from a £5 monthly discount on your broadband subscription." So I…
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Broadband and Internet Board Sticky
here is a list of all the current important threads How to check your Internet usage (bandwidth) Virgin Media Retention thread Updated Find the cheapest broadband discussion thread
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New Board Titles
Just noticed that the powers-that-be have been fiddling with the names of the boards! This section is headed Phones & TV, and then divided into three headings - none of which mentions phones. So presumably Phones goes under Broadband & Internet Access, which to my mind is ar*e uppards. Surely, Broadband & Internet Access…
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Thousands hit in Tesco.com attack (BBC News)
http://www.bbc.co.uk/news/technology-26171130 This dont sound good
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BYE BYE BT - Hello Plusnet
Right have done it, BT Bill came in at 175 for the Qtr (Fibre Broadband) decided to ditch before my contract ends in May as Plusnet have just started a £100 cashback (tracked already) Got MAC Code today off BT, so off we go, wish me luck - Plusnets offer is 27 a month Unlimited Calls,Phone and Fibre Broadband for 9 months…
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Bt phone and broadband
bt phone contract is up in march after 12 months,broadband is up after 18 months in september,i rang bt to cancel phone supply but they tell me i have to keep phone line as i have to have it for there broadbandi was under the understanding that you can mix phone and broadband providers,bt line rental is 16 pounds and can…
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Virgin Media House Move
Hi everyone, I am moving house in a few weeks and currently have a 12 month contract (10 month or so left) with Virgin media who supply TV, Broadband and Phone. However, the new address is showing as having no Virgin Media access. My questions is, is my contract still payable? I would have liked to continue with them, but…
