BYE BYE BT - Hello Plusnet

SALOPMAN

Right have done it, BT Bill came in at 175 for the Qtr (Fibre Broadband) decided to ditch before my contract ends in May as Plusnet have just started a £100 cashback (tracked already) Got MAC Code today off BT, so off we go, wish me luck - Plusnets offer is 27 a month Unlimited Calls,Phone and Fibre Broadband for 9 months offer.:j

forgotmyname

But Plusnet is BT

Dont BT have an even better off going? I spotted something on TV about infinity being £7.50 a month?

I am with Plusnet also. 68mb it said but i actually get about 73. The BT guy said his equipement said its 80+ but im capped by my package.

You can download 700GB in a month and not get a letter :)
Apparantly

Stuff downloads so fast compared to my 4mb its finished before i have looked for the next item.

kwikbreaks

forgotmyname wrote: »

Dont BT have an even better off going? I spotted something on TV about infinity being £7.50 a month?

New customers only and almost certainly the limited download one so they can charge you for excess downloads on a regular basis. If you don't exceed the meagre allowance then you didn't need FTTC anyway.

Timalay

forgotmyname wrote: »

But Plusnet is BT

But with far better (UK based) customer services imo.

J45

kwikbreaks wrote: »

New customers only and almost certainly the limited download one so they can charge you for excess downloads on a regular basis. If you don't exceed the meagre allowance then you didn't need FTTC anyway.

Yeah I never understood why there is limited usage on fibre broadband packages. I mean isn't that the whole point in getting fibre. Doesn't seem worth the extra just for slightly faster web browsing (that's if its even noticeable).

SALOPMAN

My offer is the Unlimited Fibre Broadband

kwikbreaks

I think you'll find your move worthwhile. I moved a couple of months back and have spent my £100

macman

Plusnet is a BT Group company, yes. But it's still run independently, and all the better for it.

SALOPMAN

They are very good so far texting and emailing the progress of the switchover

kwikbreaks

If you do get any issues try their forum first http://community.plus.net/forum/index.php (you'll need to register). They seem to answer and fix issues quite quickly so it saves waiting on the phone support which isn't all that good right now as they've expanded the userbase faster than their support but they are opening an additional call centre sometime soon.