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Still new Customer if cancel then reorder?
How long do broadband and phone cancellations normally take to complete? The reason I ask is that I've placed an order for TalkTalk phone and broadband using Quidco but I've noticed that Topcashback's amount has now gone up. If I cancelled the order, then reordered via Topcashback's site would I still be classed as a new…
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AOL to TalkTalk
When moving from AOL to Talk Talk, as its really the same company, what actually changes? do I lose my aol email, do I lose stuff saved on my aol email, does my old aol homepage with my saved faves vanish? Do I have to use the new router?
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Sky BB installation
Hopefully a fairly simple question (although Sky Advisors through webChat were no use): We're looking at signing up for a Sky bundle of TV, phone and BB. The BB router obviously needs to connect to your main 'BT socket'. Assuming these are going to be in different rooms, would an installation engineer be happy to run the…
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cancelling 3 contract
Im about to cancel my 3 contract I have for a mobile dongle. Trouble is im only 16 months into my 18 month contract. I phoned to try and cancel but they never gave me a price to cancel it there and then, all they just said was there would be a termination fee(ok fair enough). I don't really need it anymore and its just a…
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Upgrade Sky BB to Fibre
I'm looking for a new phone & BB provider and I'm thinking of trying Sky's standard BB service which will be free for 12 months. I'm a little concerned though as BB speeds arent too good where I live. I've asked two people at Sky if its possible for me to sign up for the 12 month contract deal for their standard BB to see…
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Are Primus part of Talk Talk
Hi All I have line rental with Primus and O2 Broadband. Now I am thinking of getting them under one banner, so was checking online, I had a phone call from Talk Talk, When I mentioned my line rental with Primus he said they are part of Talk Talk business group. Is this true? He even had a cheek of offering me a rubbish…
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ISP debt demand out of the blue
Hello I have been stunned this morning by an unexpected letter from Vodafone / Demon Internet / Thus / whatever they're called nowadays and would welcome any opinions. I have been a Demon customer for 18 years and although there have been some periods of very poor service in that time, they've mostly been fine so I've…
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Slow internet with TalkTalk
We've been with TalkTalk for a while now but are really frustrated with the slow internet connection speeds we get. Just accessing & logging on to this forum this morning took an age. It's particularly bad in the evenings & on Sat mornings. Could it be that the number of TalkTalk customers > server/hub capacity they've…
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Which broadband is the best
I am so fed up at looking at all the deals out there for broadband, I am currently with AOL..... But was hoping by changing would get a better deal and better connections. I am paying £22 per month for broadband plus phone calls and line rental.....suppose that's not too bad but have been with the for years.
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Talk Talk Problems
I ordered talktalk internet 2 weeks ago and today was the day the engineer was suppose to come to set up the phone line. HE NEVER CAME. I phone up and talktalk dont know what happened to the engineer. i read alot fo bad reviews for talktalk but the are a awful service. I had the day of work to wait in all day for this…
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MSE News: Sky offers free broadband for sports subscribers
"Sky hits back against rival BT's move to offer free TV sport with its broadband..." Read the full story: Sky offers free broadband for sports subscribers Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Bt Broadband £100 Sainsburys voucher... NOT honoured!
Please could someone help me. My father signed up to BT broadband during the offer of £100 Sainsbury's voucher. He even has a screen shot of his transaction showing the £100 voucher. He received a £25 voucher so phoned BT customer services, here he was told that they never offered a £100 voucher for standard broadband.…
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BT misled me over broadband>infinity
I decided to change from AOL a couple of months ago and looked at BT. Infinity was not at that time available but I used the online ordering system and spoke to an online adviser who assured me that as soon as Infinity was available in my area that I would be "transferred over automatically". No increased charges were…
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Is Virginmedia offering me good deal?
Hi peeps, ;) I've just been onto VM to get the cost of my home phone and broadband down and I'm just wondering if the deal they've offered is any good and if not what I can do to better it. At the mo I'm on a bundle - 20mg broadband L, talk unlimited, talk o8 2, for £26.15 and Phone line rental £14.99 (this months bill was…
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Virgin Media - Unexpected outstanding amount and default!
Hi all! Just wondered if anyone could offer some advice..? I moved to London in November 2006 and took out a Virgin Media contract for telephone and internet. We then left this property in November 2007. Over the last couple of years I've really been trying to clear up my credit file and was checking Experian regularly.…
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Quality of tesco broadband
Sick of paying a small fortune to BT so thinking of moving to tesco unlimited with up to 14 Mb. What are peoples' view on the broadband quality with tescos? i'm a bit worried i wont be able to get near 14 mb at peak times thus impacting lovefilm / internet viewing. Sad i missed out the voucher deal too! thx in advance.
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Poor Internet Speeds-Can I Cancel Early?
Had a cursory search but couldn't find enough info. When I signed up to Plusnet Business Broadband, I was initially getting about 2meg which is just fine for our business from a speed point of view, However, it is now consistently less than 0.7 meg which is just too slow for us. Given that our business trades mainly on…
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new modem
Hi all just bought a Samsung smart tv and want a really good modem so I can stream video my current modem is very slow and watching video sent ftom my mobile is rubbish iam with aol (and can't leave) so what modem do you all recommend. Thanks
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Internet access in France
Hi all, I am going to France later this year and want a good (cheapish) way of getting internet access. I have seen a mifi advertised which is sent to your hotel / accomodation, but this works out at around 100 euros for a fortnight. I have thought of buying a mifi over here & getting it unlocked, but is it then as simple…
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Moving home - Can I take my talk talk package with me?
Hi all, I am on a very good package for Homephone (evening and weekend) and broadband with talk talk. They offered this to me as a retention deal when my contract ended last November. Can someone please tell me if I can take my package with me when I move? I tried to book a home move online with them and they are quoting…