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Talk Talk Problems

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I ordered talktalk internet 2 weeks ago and today was the day the engineer was suppose to come to set up the phone line.

HE NEVER CAME.

I phone up and talktalk dont know what happened to the engineer.

i read alot fo bad reviews for talktalk but the are a awful service. I had the day of work to wait in all day for this 'engineer'

Im not on the phone trying to get a full refund for paying my line rental upfront. Ive been on hold for the last 30mins.

Poor service and even poorer customer support....

Comments

  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    I realise its no comfort , but its not Talk Talk that come out its BT Openreach that install your telephone line.
    Have you received your router?
    That gum you like is coming back in style.
  • Oh really? Still I'm going to guess its a communication problem with talktalk.

    I did receive my router.
  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    i think you can claim £25 for the missed appointment
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