-
O2 Guru service problem
Hi I have been having problems with my O2 home broadband, so tried to contact them. There's an online chat option called O2 Guru so I decided to use that. The man went through things with me to check my settings but to be honest I ran out of time before I had to go out to pick up my grandma, so the problem was not…
-
D-Link for network?
I'm looking at upgrading to Fibre Optic broadband with Sky. The issue is that the box is at the front of the house and the main computer is at the back and upstairs. We have a second box underneath that room but it's not stable currently for normal broadband, dropping speed and the like, and as I understand it, that box…
-
Finding when an area will have LLU availablility?
We're looking to buy our first house & while this isn't a deal breaker, it is something that we're bearing in mind. We live in a small village which is really a nice area. I've lived here all my life & would prefer to move into the nearby city as it'll actually feel like i've moved. You can get Sky unbundled package in the…
-
Save Money on Trend Micro Software
When you come to renew Trend Micro Titanium Maximum Security Software, do not allow the system to 'Auto Renew' . this costs £79.95 for 1 year. Go to Trend Micro's own site and purchase new software 1year is £34.97 or 2yrs £54.95 both for 3 PCs some saving. Also some way to treat loyal customers.
-
Moved into new house - line still connected from previous owner - BT trying to ma
Hello all Recently bought a house. Moved in - arranged to go with EE as orange customer. Router arrived. No Internet. Rang up EE turns out the request I put in was cancelled! By who I ask? They say the line is still managed by another provider but seemed unable to say who. I rang BT , they said they'd have me set up in 11…
-
Request Orange MAC code by email
Can anyone give me an email address to contact Orange broadband to request a MAC code?
-
virgin internet down for 6 days, no prewarning, apology to attempt to keep me
Friday night my internet stops working. Saturday morning its still not working, I re set the router, no joy. Saturday evening still not working, and neither is my catch up TV so i call up to see what the problem is, expecting it will be a short term fault. I was told it would be fixed on the 27th, that's six days from when…
-
How do I switch broadband providers ?
Hi all With 02 at the moment. As you know, they've given full reigns to Sky. I prefer PlusNet to be honest. I'm also out of contract with 02. Can someone tell me exactly how I can switch over to another ISP ? Will 02 pass on the MAC to my new ISP ? - or will I have to do it ? And what about payment set-up to the new…
-
TalkTalkBusiness astound me - again
I am a Talk Talk Business customer who has been astounded by the incompetence of TTB They appear not to have the slightest clue about billing To start with - to compensate me for earlier mistakes - I was offered a complimentary internet service for 12 months - this meant (as far as I was concerned) that it would only cost…
-
Sky home and phone deal for April or May 2013
Hi, can anyone point me to a link of the deal that made Sky's home phone and broadband package the cheapest combined offering for either April or May of this year? It came with an M&S voucher and you needed to pay for the line rental upfront for the year for it to work out to be the cheapest. That's what I signed up for…
-
Sky automatic upgrade for going over data limit?
A friend of mine has had Sky broadband for many years with a cap of 2GB, but she's been using it a lot more than usual recently. She has already gone over the limit once a few months ago and is close to doing so again soon. A few years ago I used to be with Sky myself and I remember that it used to be the case (I think?)…
-
Monitoring update of Cab to FTTC.
I am with Sky and my exchange (Culverhouse) is getting FTTC.Looking in San knows the entry says FTTC--Some ares available. Does this mean that the upgrade is in progress or that there still some Cabs to be connected.. Cannot fond any info on BT or Sky sites. Iam 2.4 KM from the CAB and hve recently had a 0.5 Mg increase…
-
BT Infinity
Hi all Im a forum newbie and really need some urgent advice. I am currently with virgin media and have their fibre optic broadband but I now want to move over to BT Infinity due to it being cheaper and also an all round better package. My main concerns are: My master phone socket is right next to my front door and next to…
-
BT Infinity
I've just had a letter from BT saying they are changing the BB service to Infinity. I can get an engineer to come and sort it out and connect one PC. 1 Do I have to change? 2 What are the advantages. 3 I'm a complete technophobe and have a PC and 2 laptops plus various devices (ipod/kindle etc). How easy is it to connect…
-
Stuck with poor internet provider (?)
A friend of mine just moved house and signed a year-long contract with an internet provider... The connection is relatively slow and keeps "dying", which she can rectify by restarting the router, but she has to do it 5-6 times a day. She works from home and as part of her job she has to upload and download large files, and…
-
PAYG Internet for Tablet
I wonder if any of you wise folks can help a tecchie innocent out. I bought a NATPC X210, and havent had any problems with it, but now I need to get mobile internet for use on a couple of trips. I want PAYG because there will only be 2 occasions I will need it this month and then another 2 in August I will be using it for…
-
Virgin freephone number from non virgin mobile?
Is there a Freephone number to call virgin broadband from a non virgin phone/mobile? My grandson has virgin broadband but not a virgin phone and has so far spent £11 on his mobile calling them about problems he is having with his internet? He did ask virgin but the number they gave him is chargeable and it cost him £1 to…
-
Sky router - wireless N Technology
Just spoken to Sky about moving to their BB & phone. The guy I spoke to said their router used the latest wireless N technology. I'm a bit lost with all this "N" stuff so maybe someone here would be so kind to help me .... please be gentle as I'm not really techie :o I remember when I got my last router it said something…
-
EE (Orange) misselling complaint re fibre broadband
Hi everyone I have raised a misselling complaint with EE, they phoned me to say that 'they told me this' and 'they told me that' - I disagree so I requested a recording of the telephone conversation - they have informed me that I cant have that only a transcript of the conversation - is this right ? I want a recording so I…
-
Complaint about Plusnet charges
Hello all, I ordered Plusnet Fibre Broadband last month just days before BT's big BT Sport announcement. It made me quickly shop around after a number of year's loyalty with Plusnet. Originally I thought I had been quoted by Plusnet £26.99 a month for their new package, but a few days later their website said £19.99 a…
