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Is Plusnet worth the extra cost?
My Orange Broadband contract has just ended so I was looking for other broadband providers, after having a barely satisfactory service with Orange. After checking the estimated speeds, only Plusnet, Orange and BT offer decent speeds (well, 5mb compared to much lower with LLU providers) - BT is far too expensive so I'm…
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Virgin BB is Driving Me Potty!!
We've been with Virgin for nearly 3 years. We moved house in April, which was 8 months into an existing contract. We were told we'd have to take out a new, 12 month contract. Whatever. We dealt with it. Thing is, since we moved, the BB is crap! We have to get the router replaced within a month, as we had to reboot it every…
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Virgin Media - 2 week BB outage, what to do?
five days ago my broadband stopped working. Phoned them up, tried the usual tricks, to no avail. So they sent out a guy who arrived this morning who says that they need a two man team to do a "recull" or something, basically relay the external cable. Work can't start on this for 11 days. I'm out of contract, so what's the…
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TalkTalk router
If i am still in contract with them can i get a new router for free or will i have to pay?
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Need advice re broadband and telephone
I am currently with virgin who are simply ripping me off (my own fault as I haven't checked for years) I am paying £33 per month for m broadband 10mb m tv (which i have never used) don't even have a virgin box, I am with sky. unlimited telephone talk to landline and mobiles (we rarely use the landline) talktalk do a deal…
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Sky broadband
Anyone using this provider atm, any good? I'm with Orange atm, had our broadband free as part of a mobile phone package but now we have to pay for it now which I can see has already infuriated alot of users on here and rightly so. Offered £13.50 for unlimited but looking at Sky mainly as we have other packages with them.…
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Just cancelled BB and phoneline
Hi guys Just cancelled my BB and phoneline with Sky. We originally just cancelled our TV, but we decided to just cancel the lot. I can turn my HTC Desire into a wi-fi hotspot, and its actually fast enough to run our internet requirements in the house :) Netflix etc. We actually used this while waiting for BB to be…
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BT Broadband - has anyone noticed?
When I first got broadband from BT all those years ago and were introducing BT Fon they were always inviting me to sign up for it and I refused. I now notice that I have been automatically signed up for Fon and that if I should 'turn' it off, they will stop me from using BT Openzone when I am away from home. Upside is my…
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E-mails still coming through.
I left my Branson Brand internet package about 5 months ago as they were getting too expensive. However the nice bearded gentleman is continuing to forward e-mails to me that are sent to my old address at beardymedia.com Is this standard practice, even although I no longer have an account or have they just forgot to close…
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Best broadband and landlines deals
Just moving to a new flat and looking what the best broadband and landlines deals are. Not done this myself before as I've been in a shared house. I am really just going to be using it for surfing and streaming movies, netflix, YouTube, BBC iplayer etc... So need it to be unlimited and fairly fast to stream these smoothly,…
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Virgin megabites
How can I tell if I am getting the 30 mb's in my area that I am paying for from Virgin? I have recently upgraded but it doesn't seem any different. Thanks.
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Sky fibreoptic: beware - they have no control over over BT openreach
BT open reach is the only service which installs and manages fibreoptic in this country, for all other providers. Already a sky TV, PHONE and broadband customer for 2 years, ordered fibre online with managed install (means they connect everything to your computer and check it's working). Given a date for install. Engineer…
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Confused.. How to work out what our line should be capable of & limit we could manage
Can anyone help in plain English before I start calling ISP's & get them telling me stuff just to get me to hook up? I need to find out what speed our line SHOULD be capable of, not just what it has been or what Sky say they've now set it to after "fixing the fault". & also how to work out, if we used it to stream iPlayer…
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Leaving Orange Broadband....Help please!
I took advantage of Talk Talk offer posted on this site and decided to leave Orange as they were changing my "free" package anyway. I asked Talk Talk if I needed to get a MAC code but was told they didnt need one and could do the changeover without it, so I proceeded with the move. I couldn't find anything on the Orange…
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Thinking of switching from sky 2 plusnet
a quick question has anybody done this and is it a easy process do you have to give sky notice or do you have to migrate its skys llu we are on.
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Mystery BTHub
I'm a student who has just moved into a new house. The previous tenants tell us they cancelled their TalkTalk broadband so it would end at the end of September. However, there is an active BTHomeHub with landline and broadband sitting in our living room. It's blocking us setting up broadband with other companies and the…
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3 mobile network
hi everybody, sorry i new to all of this! Basically we have been with 3 mobile internet for quite some years, back in june/july of 2010 we signed a 24 month contract. We are now getting virgin media after we have sorted money issues ect out, only to look on out online bill and it says were in another 24month contract. when…
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WARNING for customers leaving Virgin Media
Just a quick warning for anyone leaving Virgin Media. I recently left Virgin as I moved to a new area which they don't cover. I had the top TV, broadband and phone package as the cost was split between 6 people. After I left they sent me a final bill which said I was around £120 in credit on the account (I think they…
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virgin superhub
today virgin upgraded my 10 meg to 20meg after me trying to get a 30meg super hub delivered free-but they would only reduce it to £10 from £20-im using there broadband and phone why wouldnt they want to keep me happy and send this very small item out for free!!
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broadband without home phone?
I have Sky broadband. I am very happy with the broadband service. However, what I dislike is that I HAVE TO take Sky home phone as well. I never use my home phone (I use my mobile), so the line rental cost I pay is a complete waste. Can I receive broadband without having home phone line rental? Is this possible? Many…
