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Talk Talk wrong bill
Hi, recently I terminated a contract with talk talk (broadband) and for that I have to pay the cancellation fee for the 6 months left on the contract. However Talk Talk is billing me for 12 months. They repeatedly admitted their error by phone and e-mail (which I have saved), but they are not taking any action to fix the…
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BT nightmare
Hi. This is my first post on MSE, but I've read a lot of posts on the forum over the years. I have a problem with BT and I'd appreciate any advice you guys can give. It is long and complicated, but please bear with me. I had a phone line and broadband package with BT. I was really fed up with BT's incompetence after I had…
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Primus Phone & Broadband
Does anyone use Primus for their broadband and phone? Their current deal looks pretty appealing (although we are hoping to move in 3 months, how will that affect a new contract?) Thanks pie
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Why thank you virgin media morning ruined!
Hello this is my first post so sorry if it’s in the wrong place. Just needto let off some steam about virgin media. Here’s the story: I moved in to a new rental on 24th august 2012. was told by virgin media installationwould be free as a new customer (reason 1 for choosing them over bt) and Iwould be able to get the full…
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Calling Isle of Man on a mobile
I know Isle of Man is a sort of Independent territory but it still has a 0044 prefix when calling from overseas, so imagine my surprise when my bill went from £26 a month to £124 this month and when i checked into out, found out that Isle of Man was charged like mainland Europe! How can they get away with this and is it…
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O2 dilemma...
Hello I'm on an O2 legacy package paying £9ish a month for 20mbs with unlimited downloads - and as it's always been fast and reliable and our family easily uses 100-110gb in a month I am reluctant to risk changing it. Cant remember exactly which package i'm on but had it for about 3.5 years. But, I'm planning on changing…
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Talk Talk - not talking
I am a talk talk business customer who was recently "migrated" to tt's new MYACCOUNT - Which has been down for at least 36 hours When I try accessing my old system (pre MYACCOUNT) - I get told to try resetting my password - but on trying that, I get told that my account name is not recognised This is infuriating... Does…
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MSE News: Free broadband for Tesco Mobile users - but is it worth it?
"Tesco Mobile users can get 12 months free broadband if they sign up by the end of 2012 - but have to pay line rental too ..." Read the full story: Free broadband for Tesco Mobile users - but is it worth it?
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Goodbye O2.............
..................what a completely useless bunch you are............. For the last 10 months I have been trying to get O2 to sort out my broadband. I have phoned umpteen times, I have sent emails, have sent graphs of how my connection is NOT working, I even wrote to the CEO - no answer of course ! Yesterday I phoned and…
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AOL renewed contract when we specifically told them not to
So, my mam and I have been trying to leave AOL for a couple of months now after they renewed our contract when my mam said over the phone that she did not wish for the contract to be renewed because we would be moving to Sky. We moved to sky and have received letters from AOL with final demand fees and they are expecting…
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Only want 6 months broadband deal?
Does anyone know of a good and cheap broadband and phone package that is either month by month or only a 6 month contract? I'm moving into a flat but only for 6 months. It has a BT socket and I believe the previous occupants had BT internet. I'm not in a great broadband area but Virgin online quoted £22 a month for…
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BT Infinity in Grantham
Hi Registered my interest in BT Infinity 2 some months ago when the checker said that it would be available 30th september, checked again today and it now says 31st december. Anyone else in Grantham waiting for this.
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moving -- broadband and line rental with no tie-in
Hello, I'm moving to a new address in a couple of weeks's time and am considering changing the arrangement I currently have for phone line (BT) and broadband (plusnet). The reason is I anticipate having to move again in approx. 6 months' time and I don't want to get tied down to a 12-month contract with BT. I have searched…
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New build flat - Internet through phone line confused!!
Right Waccoers, I am moving to my new build flat in a month or so and it is not in a cabled area so Internet will have to go through the phone line. The flat will come with a BT phone line (not activated) and a SKY port (whatever that is). It's basically still being built at the moment so I imagine any data on it is…
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6 months BT contract left - can I upgrade to Infinity?
Hi all, I have 6 months of an 18 month ADSL contract left with BT. I have just received an email to say that Infinity is now available in my area. Will I be able to upgrade to Infinity without having to pay for the remaining BT contract term or will I have to pay a fee for changing contract before the end of term? Thanks
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home phone and broadband sky or plusnet?
I'm currently with Post Office home phone and O2 broadband which the contract is ending soon will cost a bit dearer to renew. Sky seem to have unlimited broadband which sounds appealing and Plusnet don't only 10 gig Which I can work on if I can set the speeds and not go over the limit. I like to stream videos and surf the…
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Talk talk bully
I have just sent a recorded delivery letter to ceo dunstone, i have been with talktalk 18 months , the first year was fine but sinve i renewed i have had problems with my broad band, i have been asked to "borrow a neighbours modem" and still they cant find this intermittent fault i can be online then it just…
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Unbilled Internet
Hi I have received a letter from BT stating that they have not charged me since May 2010 for my broadband, (which is still active), even though I had contacted them previously by telephone and they stated my bills were upto date. (I have not got time or dates when I did this) They are now insisting I pay it all back to…
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Sometime during the google 'refit' Google seems to have forgotten where I live?
Google used to know where I lived when I'm logged in If I went to google maps it used to start at my road and if i wanted directions to another place it would default to travelling from my road Google have since added 473829472 features like indoor mapping for large buildings, etc But now I have to add my postcode…
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Google apps
I started using Chrome and came across the Google apps,what are your favourites,can you recommend some?.It doesn't matter which genre just ones you like.
