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Talk Talk wrong bill
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nig3d
Posts: 198 Forumite
Hi,
recently I terminated a contract with talk talk (broadband) and for that I have to pay the cancellation fee for the 6 months left on the contract. However Talk Talk is billing me for 12 months. They repeatedly admitted their error by phone and e-mail (which I have saved), but they are not taking any action to fix the bill amount.
Can you help me with this problem? I phoned them several times but they just making me waste time!
Edit:Nevermind this post, at last they sorted out everything. Actually they made another error, but this time in my favor.
recently I terminated a contract with talk talk (broadband) and for that I have to pay the cancellation fee for the 6 months left on the contract. However Talk Talk is billing me for 12 months. They repeatedly admitted their error by phone and e-mail (which I have saved), but they are not taking any action to fix the bill amount.
Can you help me with this problem? I phoned them several times but they just making me waste time!
Edit:Nevermind this post, at last they sorted out everything. Actually they made another error, but this time in my favor.
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