home phone and broadband sky or plusnet?

hitman08

I'm currently with Post Office home phone and O2 broadband which the contract is ending soon will cost a bit dearer to renew. Sky seem to have unlimited broadband which sounds appealing and Plusnet don't only 10 gig Which I can work on if I can set the speeds and not go over the limit. I like to stream videos and surf the net. Don't know what their service is like so the question is which company do I go with?

Herongull

If you stream a lot, then Plusnet's 10gig won't be nearly enough (unless you stream after midnight - this is unlimited with Plusnet).

I also find Plusnet can sometimes seem too slow for good streaming, but this may just be where I live.

BuntyB

We have Sky Unlimited BB & home phone. Our household enjoys online gaming, BBC iplayer & Netflix. Often all at the same time depending if everyone is home. No buffering issues at all

flashg67

Plusnet do a 60Gb monthly allowance too if you're prepared to pay extra. Have found their service pretty much faultless, but do agree 10Gb might not be enough. 4 of us get through 50Gb + per months without that much streaming. Due to my location, max speed I can get is 8Gb, and haven't seen any speed change between the 3 suppliers I've ha in recent years.

cuphalfempty

I have just moved from Plusnet to Sky. I was with Plusnet for a year, but found the download limit too restricting even though I am an early riser and was often on before the 8am free download cut-off time.

Plusnet did offer me unlimited access for around £20 per month, but I have had Sky TV for over 10 years without any major issues, and was seduced by their offer of 6 months free access, £45 cashback and £25 M&S vouchers.

To be honest I wish I hadnt moved. The switch went smoothly, cashback tracked, vouchers arrived, BUT the connection is really unstable. It will be fine for a while then suddenly keep dropping.

I then belatedly looked at the Sky customer forums and it seems a lot of other people have issues with this. Sky advise you to try switching wireless channels, which I have, but it hasnt improved much and I feel shouldnt really need to be faffing around. I cant honestly be bothered to spend hours on the phone to them either.

If you can work round the download limit I would say Plusnet are a much better option. It might also be worth checking for any cashback deals etc that they have on offer.

18jab

Something to look out for is that the price advertised is not the price you pay. Whilst trying to sign up for my daughter the final total had an additional £2.50 a month added when I queried this they said it was because I wasnt having ther TV I expressed by surprise at having to pay for Not having something When I asked where this additional cost was advertised Sky themselves took 10 mins to find it hidden in the Terms & Conditions The ycount on people not looking at the final total before pushing the button. I used my consumer weapon and went elsewhere.

blisteringblue

I've just moved from Sky LLU to Plusnet mainly because I've dropped Sky TV and was not prepared to pay the premium to keep their BB.

I was recommended Plusnet by a friend (you get good referral rates) and there was the added bonus that I could keep my number.

Yes 60GB can be restrictive, but I schedule downloads in the "free" overnight window and my first month has just finished well under the 60gb but a lot in the free window.

Cannot fault the service so far, speed is a little better than Sky (I had DLM issues which lost me speed) but it is marginal.

I'm just waiting for fibre to come next year and as Plusnet is a BT product I should have more choice when it does.