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Post Office Broadband - off for two weeks
Hi, Very summarised version of events - Internet connection has been off since 27th May, new router/modem issued by post office (to wrong house and 5 days late), spending up to 45 minutes on hold for technical department, reset, still not working two weeks later. Post Office say the line is working fine and we used it…
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Plusnet - are they for real?
Received a junk letter from them, but addressed directly to my address and with my name on it. Happy days. I do want fibre optics, but I am pretty sure that it is not available in my area. Well, let's read the letter further: Wait.... Do you not know my location already when sending the letter to my exact address? And why…
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Getting money back from TalkTalk?
Hi, Just after a wee bit of advice to see if there is anything else I can do to reclaim the money that TalkTalk took from my bank account after I cancelled my service and moved to another provider? I didn't think to cancel the direct debit until I realised that three further monthly charges had been taken after the MAC…
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Is this an ok deal?
Been with an internet provider for ages and totally reliable - They are offering Broadband (Up to 50gb crap speeds as I live in West Wales), Phone line and 1000 minutes for £32. I know some other companies are cheaper, but not as reliable. What do people think?
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Karoo £100 Offer
I've just signed up with Karoo Broadband and got £100 in shopping vouchers and my broadband speed has jumped up from 3meg with my old supplier, Talk Talk to 14meg. Well impressed, the only catch is you have to live on the Yorkshire coast
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Virgin Media website not recognising my flat in postcode checker
I'm in the process of moving house and am finally moving to a cabled area so am looking to get a Virgin Media connection. To add to the attraction, the cashback website I use offers a £160 discount over the life of my Virgin Media contract (£40 credit on first bill, and £10 a month for 12 months). I will be moving into a…
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Broadband with free international phone calls to Hong Kong & China
Hi, I'm currently on an old Orange Unlimited Broadband package which allows free anytime phone calls to UK landline and 100 International countries (inc. HK and China) fro £24.99. Have been with them since the original Freeserve. I am thinking of changing ISPs, due to poor speed and poor customer service from Orange, and…
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TalkTalk: Attempt to mis-sell Mega Download Boost
:eek:At the end of April, I received a letter from TT beginning, "Just to let you know, you're over your download limit..." This letter stated that the generous allocation of 40GB had been over used in March and May - nearly double each month. It explained that 40GB is enough for 55 movies, 900 albums and hours of online…
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Getting out of a TalkTalk Broadband Contract - £70?
I keep seeing mentions of being able to leave an 18 month TalkTalk broadband contract at a charge of £70. Is this still possible? Is this just a one-off fee and you're out full stop, or do you also have to pay the monthly bill for those months remaining on your contract? Any advice would be much appreciated, thanks.
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Cant get Sky everyday lite
Hi guys Just moved into a new home, and wanted to get a sky bundle. However when i check the landline - on the sky web page - it states that i cannot get Sky everyday lite. It has offered me the Sky connect but at a cost. Considering i dont want to pay extra for broadband - as this is part of the appeal for opting for a…
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Broadband without phone line
I was wondering is it possible to have a cheap internet without a BT/Virgin phone line? I know there are dedicated line solutions, but what about just a normal cheap £10 a month internet with no phone line?
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Plus net more like Minus net
I have been trying to sign up to a Plus Net fiber broadband deal at £16.49 per month and £50 set up fee. Now I am a principalled person, and irrational as it may be one of my principals is never to pay a set up fee. We signed an 18 month deal elsewhere for the phone so cannot get the discount. However I have been told that…
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BT Wifi hotspots
Thinking of moving to BT broadband (I know, but with Orange at the moment so can it get worse?). How much connectivity is there in the so-called FON wifi hotspots?
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Being charged for Broadband by Sky and BT???
I was wondering if anyone can help. My mum has just discovered that she has been paying for Broadband with Sky and BT for the last 2 year's. She has said that she never signed up for Sky broadband - she was offered the option a couple of years ago on a call with Sky but she declined. How can 2 company's both charge for…
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Talktalk - automatic 1 year renewal!?
We have recently left talk talk. We waiting until our 2 year contract was up and then migrated to BT. We now have a £125 bill from talk talk as a termination fee. Talking to them, it appears that they will automatically put you onto a new 1 year contract if you do not tell them otherwise, within 14 days of the previous…
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ISPs
whos your ISP? how much do you pay a month for it? what is your speed? do you have a monthly limit? if so what? we are on talk talk and we got a letter the other day saying we have been going over our 40GB limit :eek: so now we are too worried to do anything
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Mobile Partner
Hi Can anyone tell me where I can get a copy of 'Mobile Partner' for a mac please? Ta
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TalkTalk. My experience
I tried to book online a phone/broadband package with TalkTalk and the end of April but for some reason it wouldn't let me so I gave up. I had done the speed checker on the TT website so they had my number. A guy called and talked me into a phone/BB package and I had to confirm with his manager all the details. Got my MAC…
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Plus Net Broadband
Is it normal policy to be asked to pay a £25 fee to cancel broadband, after being with them for 18 months!?
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What are BT playing at?
Having moved into a new place a few months ago I waited until the infinity package was available until I ordered broadband. I tried to do it on-line but a postcode for a previous address wasn't recognised on the BT order site so I had to order by phone, I hate using the phone to speak on especially with speech problems,…
