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Retaining a BT email address
Hi. A friend of mine has been using a BT dial up account for a long time now. Their email address being of the format xxxxxxx@btinternet.com Now they have switched to O2 broadband and the question is will/can they retain their BT email address rather than having to switch to either and O2 address or a new new web address…
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Need broadband, phone line and tv who should we go with?
Hi Lovelies We need to get a phoneline in our house so we can get broadband and we'd like to get some of our most watched channels back preferably with some kind of cash back offer. Unfortunately we are not in a cable area so we cannot get TV from any of the cable companies and we were therfore thinking of going with sky…
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Life after O2 Broadband
Quite a happy customer of O2 Broadband (Im on the old Max Package) even after they upped the price to £9.50. Problem is I'd like to move my mobile away to giffgaff as they offer a better deal more suited to my mobile usage. That would then mean Im not a customer of O2, so the broadband charge would go up (£15? £20? I am…
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Internet security
Greetings all. I hope that I have posted this in the right place. My internet security will need renewing in 8 days. I was wondering what internet security suit is the best value for money. I want something that comes with antivirus, firewall and spam filter. Any help is much appreciated. :j
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B.T Infinity
We're thinking about getting B.T Infinity does anyone know how much it is to get started also theres a limit of 40 MB is that enough for me to play games on facebook and my son to play on his xbox 360 all weekend Thanks
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orange broadband misselling
hi dont know were to put this but i am an orange customer for mobile,recently rang for upgrade which was ordered but was also given information on broadband . i clearly told the lady that i will look at the offer she suggested the call ended with her saying she will call again on wednesday to see if i was interested in the…
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BT Broadband useless during peak time (i.e. daytime)
Hi there, I switched to BT broadband back in January after moving home, because even though it was considerably more expensive than my previous provider O2, due to the costs involved in setting it up at my new address (which had no lines) it was cheaper to do it with BT. When I took out the contract they told me on the…
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Noise affecting speed
Currently I am monitoring my broadband speed (plus LA and SN) over the weekend. Opposite my house is a BT pole but I'm not connected to it, my connection is about six house distances away. The thing is, this pole stands almost side by side to a street lamp and the theory is that when the lamp starts up and during it being…
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Sky broadband suddenly very very slow
my sky broadband has been working well but suddenly a few days ago it went really slow and isnt getting any better, been on the phone to sky but not really getting anywhere. anyone got any ideas how to improve it? I had to change my router last weekend, could that have made a difference? if i cant get it to improve what…
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Non expiry mobile Internet dongle
I read this report that: 'T-Mobile look to set to offer a non expiry pay as you go broadband service known as pay per use mobile broadband later this year. Just like pay as you go texting and calling, non expiry pay per use mobile broadband enables users to literally pay for what they use at any time – and without a…
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Quidco cashback offer changed can I cancel?
hi all, A BT broadband deal was taken up a couple of days ago and it was done through quidco it is showing on the quidco account as tracking. I have cancelled the bt order intending to obtain the new quidco rate and offer from bt. however the old contract is still showing as tracking... what happens if I try and track a…
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Bt compensation nightmare
Hi All I had a BT broadband fault for 10 months. YES 10 Months I had to take 3 days off work for engineer visits and spent hours upon hours on the phone and emailing. I had been told by a 'OFFSHORE' customer service advisor that i would be compensated for my time. Fine no problem I thought even after telling him I earn…
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eclipse broadband .. any better deals ?
they have a few packages ... which basically are .... "home lite" £12.50 for 2gb use "home select" £20.50 for 50gb use ( +£6.12 to add "all landline cals") "home pro" £30.50 for 100gb and inc "all landline calls" i'm on the latter .... and just have a feeling am paying far too much ! . Don't know how many "GB" i'm using ..…
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Virgin Media Bundle With Quidco Cashback - Running out Soon!!
Hi All, Not sure if this is the right place to post this, so feel free to move if necessary! I'm thinking of switching to Virgin Media, as my current broadband speed through Orange are rubbish. I'm currently paying £15 pcm for landline and 'up to 8Mbit' broadband with orange; but in reality only getting about 3 or 4 due to…
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O2 Access Unlimited has 40GB fair usage limit! How can I complain effectively?
As a rural user, I signed up to O2's Access package over two years ago. The package offered 'unlimited' downloads. Today, I received my second warning from them in six months for using 'significant amounts' of their 'network capacity'. I called them today (they were calling my home all morning but wouldn't tell my partner…
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Talk Talk Unlimited
Im with Plus.net and paying Unlimited charge for the period 03-06-2011 to 02-07-2011 £25.42 Talk Anytime charge for the period 03-06-2011 to 02-07-2011 £11.99 Call Plan charge for the period 03-06-2011 to 02-07-2011 £3.50 Anonymous Call charge for the period 03-06-2011 to 02-07-2011 £4.00 Retention offer -£6.90 So im…
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£60 TalkTalk Cashback confusion
I've been browsing the main site recently and as i'm after a cheap phone and broadband deal, I had a look at a link which said you get a £60 Tesco voucher when you sign up to TalkTalk's essentials deal via top10.com so I put in my details for the voucher and then they sent me a link, so that I can sign up whenever I want…
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Orange Home Phone & BB
I have a home phone, line rental, calls, and broadband from Orange since Nov2010 (18mnth contract). Once the initial teething problems were sorted out by Orange (new router suppliied), I have had a solid 6-7 MB d/l speed (line profile is 7125kb)..nice Now I am moving to another area and the line profile is approx 2-2.4 MB.…
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Can you downgrade a virgin contract?
If someone is on a contract for £32 a month, 30mb speed, can they downgrade to 10mb with no penalties? Anyone know??
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Please Help Me Reopen My email Account
A couple of days ago when i tryed to log on to my e-mail account i got this notice '' Your account has been blocked '' to reopen your account enter a mobile number to receive a verification code . I have entered my mobile number several times and have always got the reply '' The format of the number in invalid please try…
