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Can you downgrade a virgin contract?

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Widelats
Widelats Posts: 3,773 Forumite
in Broadband & internet access
If someone is on a contract for £32 a month, 30mb speed, can they downgrade to 10mb with no penalties?

Anyone know??
Owed out = lots. :cool:

Comments

  • Mark_Jefferson
    Mark_Jefferson Posts: 33 Forumite
    I don't think you can reneg on a contract. You can change it after the validity of the contract ends.
    This post provides guidance only. It does not constitute financial advice
  • Widelats
    Widelats Posts: 3,773 Forumite
    Mark_Jefferson wrote: »
    I don't think you can reneg on a contract. You can change it after the validity of the contract ends.

    Are you sure? How do people upgrade then if its non negotiable?

    I will ask Virgin, thanks for the answer anyways.
    Owed out = lots. :cool:
  • paulwellerfan
    paulwellerfan Posts: 1,190 Forumite
    Car Insurance Carver!
    yes you can.
    i was on 2mb broadband and have jumped up to 10 mg broad band
    but the sales person said if i wanted to drop down again just ring them up and they would change it back.
    credit card bill. £0.00
    overdraft £0.00
    Help from the state £0.00
  • Widelats
    Widelats Posts: 3,773 Forumite
    Thanks, thats what the rep told me, i will get the superhub and be able to downgrade it, keep the free installation and the superhub and go on 10mb, wasn't sure if he was talking crap or not.
    Owed out = lots. :cool:
  • GlynD
    GlynD Posts: 10,883 Forumite
    Do it online. Virgin.com
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    But bear in mind that any change of tariff/package starts you on a new 12m contract with VM.
    No free lunch, and no free laptop ;)
This discussion has been closed.
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