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Can TT just add money to my bill?
I need advice please. My ISP is Tiscali whom I have been with for over 10 years and had no problems whatsoever but TT has taken over from them and has informed me this month I have to pay £29 extra on top of my normal bill because I have migrated. I have not signed anything with TT and I am not totally convinced they can…
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Do BT have more Exchange infrastructure available to them...?
I have recently moved from a Virgin cabled are in London to a non cabled. I am connected to the Fulham exhchange which I am sure is very busy. When I went through the o2 website they seemed to say that their 'fast' service' was not available, making me think that they have run out of ADSL2 infrastructure? So iam wondering…
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Moving out of fibre area Virgin Media
I have virgin media broadband which I'm very happy with however I'm moving to a non fibre enabled area next month so I'm going to have to cancel the broadband. Anyone got any info on how this works with deactivation fees and stuff? I'd rather not be held to term considering the only reason I'm cancelling is that they…
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Will I still have access to AOL?
We are switching from AOL to Virgin in the next week. Does anyone know if I will still have access to my AOL account and everything saved on it? I know I can access it through their free email site but that doesn't include my saved emails. Thanks.
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My TT experience
I have used talktalk since Charles Dunstone announced "free broadband forever", in fact I still have all the paperwork from that era. This company have not caused me any headaches and whenever I've needed assistance, which has been rare, they have responded. On a recent house move,they supplied me with a regional number in…
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Sky Broadband Problems
Hello I would like some techie advice please for my sky broadband please. I have the free broadband service with sky that you get if you take there telephone package. The problem I have is that if you go into a different room from where the box is located then the signal is pretty much non exsistent. You can connect…
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Any alternative to getting a BT line installed
I had a dispute with BT regarding a billing matter 6 months ago and stopped using my landline. I have O2 mobile internet access through a dongle and I pay a month in advance - £15 per month which I have been happy with but I would prefer to access it through a land line but still have O2 as my broadband provider and they…
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some question about leaving AOL (talk talk)
I am wanting to cancel my AOL (talk talk I think) broadband contract but I dont know what their cancelation number is - does anyone have a copy? I am joining a new isp so what questions should I ask AOL - I know I need to find out what my mac code is, date and time that my internet ends and the date that the last direct…
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Sky mac
Morning ,just cancelled sky ,do i need a mac code as read some where on here from them cheers
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What broard band
Hi Ive been with BT BB pacage 1 for 18 months, is there a better deal, I dont download, just want a fast reliable sevice
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Install of 50 Virgin Mb/s
I am to have the Virgin 50 Mb/s internet installed today and the technician gave me a courtesy call about 20 minutes ago. Anyway he asked me if I had Virgin cabling installed already, I answered I have the 20 Mb/s at the moment. This struck me as an odd question because I thought the 50 Mb/s used a different cabling system…
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Talk Talk at its best
Dear Mr S As per your request, I have asked for your service to be disconnected and a final bill to be raised on your account. I think it will be a relief to both of us to have you off our network. Regards Charles Dunstone On 06/04/2010 22:35, " wrote: Dear Mr Dunstone Thank you for your reply. The reason I am angry about…
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Looking for Internet
I 17, living by myself. I cannot get a contract.. or can I? Is there any providers that are relaxed about it all? What I mean is I have the money to pay from my debit card/direct debit/visa card.. But many providers do a credit check.. I guess pay as you go mobile broadband is an option..
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Business Broadband & Phone minefield
Hi All, We are trying to sort out the best deal on a phone and Broadband package for our new business. I have been on the phone to various companies all afternoon, with no joy. The problem is, when I find a good deal, I then go on broadband genie to read reports and the compaines are rubbish!!:mad: I am just after a good…
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Problems with Plusnet Charges - Anyone?!
Basically.... signed up to Plusnet Basic (£5.99 a month) in December. Website & email confirmation both said £5.99 a month after first 3 months at zero cost. Now I receive an email from them saying £11.99 a month will be taken on Direct Debit and when I query this they say that the email confirmation was a mistake and in…
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Changing provider to Sky?
I'm looking at changing my broadband provider, i'm currently with Tesco and in the last 2 months the speed has been slowing down from 1mb to .5mb at peak times (I only pay for a 1mb service). I've contacted their customer service and they can not find a fault and say there is nothing they can do. I'm now looking into…
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Sky Broadband
Hi, I'm thinking of going with Sky for Broadband, as they say I can get between 10meg-20meg with them unlimited on my line for £17.50 P/M. Currently I'm with O2 who promise a max of 6meg, but it ends up like 2meg most of the day. I find it strange that they could offer me such a high speed as nearly everyone else (BT, o2,…
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Virgin Media cashback
Hi, I'm moving into a new (rented) place soon and I want to get my broadband connection organized. The flat currently has Virgin Media cable and in the interests of simplicity I'm happy to stick with that and not try to switch to ADSL. I don't need a phone line or TV, so I'm planning on getting just the 10Mbps broadband…
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Best unlimited short-term broadband provider
Can anyone recommend a good/reliable broadband provider, offering an unlimited download plan on a short contract (<6 months). Or any to avoid? So far I'm thinking of Be, but 3 months notice is kind of awkward, incase I extend the lease, etc.
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virgin media broadband/tv/phone - help!
I don't know if anyone can help, and I hope I'm on the right board! I currently have b/b (M), tv (M) and phone with virgin, at a cost of £25.49 per month. I've now finally got myself a laptop so was looking at wireless routers. Virgin told me (from what little I understood of call centre operator's accent) that if I…
