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BT.Yahoo EMAIL FEE £1.50 per month
Has anyone else had access to their bt.yahoo email account suspended until you agree to pay £1.50p.
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Broadband and Phone for 6 months
I am about to rent a property on a 6 month lease. It already has a BT line connected. I'm not in a cable area, so I need the line for the Internet. Does anyone know of any landline and broadband companies that have short-term contracts (6 months), that are also unlimited? Or do I need to go down the 12 month BT landline +…
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LLU Internet and BT Line HELP!...
I am unsure if this is the right area of the board. But.... I have a BT phone line which I do not use. I only pay for it to have Broadband which is supplied by NewNet LLU. I pay BT for the line £11.99 per month and NewNet for the Broadband £19.99 per month. What I want to know is do I have to pay BT for a line to have the…
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Broadband with non-BT line?
Wonder if anyone can help? Having been with Virgin for a year because I baulked at the cost of paying BT installation fees, I'm considering using Primus, who charge £70 apparently for line installation, and would have line rental with them. However, having scanned various broadband providers I'm worried that ones such as…
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Broadband Help
Hi Everyone, After 2 weeks of trying to get an actual working TV and internet connection with Virgin I've come to the end of my tether and asked the operator honestly "Is this service that I've had over the last 2 weeks normal, if so I would like to cancel my service tonight as I can't just keep taking time off work and…
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Tcp and udp packets?
Can anyone explain in laymans terms what this is please,it shows up on my firewall.I have looked at wiki etc but it's all gobbledygook
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BT Cancellation Escalading
Hi there guys, I guess I should have done this a few months ago, but I've been so scared and have been trying to avoid it. Basically, me and my partner moved into our new flat back in October. We weren't 100% sure whether to get BroadBand or not... At t he end we decided to get it! But damn it was expensive, something like…
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3 months in advance
Today I got my Broadband Bill to find I was being charged £92.00!! I looked through the bill and said I was being charged for 3 months of broadband in advance, I could not understand because I pay my broadband bill monthly. I rang BT up and explained that I paid monthly and that I had not authorized any change to my…
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broadband newbie. advice & help needed please!!
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Does ADSL2+ mean Superfast Broadband?
I currently get broadband from BT on a standard 'up to 8Mb' line. I'd like to have a faster connection, so I'm thinking of moving to BE Broadband who estimate I would get 17Mb with them. However, according to the SamKnows website, my local exchange (Newtown Llantwit) "should have ADSL2+ services installed by the 31st of…
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MAC question
Hi everyone, I'm in the process of moving ISP, from NewNet to BT. I got a MAC from NewNet on 07 March and gave it to BT the same day. However, because I knew that I had to pay for the NewNet service up until 22 April, I asked BT to transfer the service over on that day. The MAC from NewNet is due to expire on 07 April, so…
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Anyone get BT OpenZone minutes with BT Broadband but not on BT FON
Hi I'm trying to work out whether I should still be entitled to BT OpenZone without joining BT FON. I have been a BT Broadband customer since 1996 or whenever they first release it in the UK. I remember that with the unlimited option (now Option 3) you were entitled to BT OpenZone minutes just as part of that package. Does…
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Sky HD TV + Sky Freetime + O2 home broadband.
Hi guys, need help again :j. Just moved home, need broadband, phone line (just for BB) and TV. Been thinking about hybriding as above. Built a Sky package online (via TCB) as follows: Sky+ HD, Variety pack, News & Events Pack, Sports pack. Got Sky Talk Freetime included free and also got Broadband base thrown in for free.…
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O2 BB disconnected after changing number
BT number changed this Monday and BB disconnected immediately after new number took effect. Called O2 and was told there is fault on the line, they have faxed BT for this, but no time scale could be given. Also tested the line but there was no fault found and BT later called me to confirm there was no fault at all,…
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BT Total Broadband - unfair and unavoidable cancellation charge for engineer
After switching from BT Total Broadband to O2 Broadband I have now been charged £25 for a BT engineer to come out and disconnect me at the local switch. I am out contract, got a Mac code and did everything by the book but BT said this is not a cancellation charge but a charge for the engineer. Apparently this applies to…
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Download speed of 0.3mb
I live in Leyland Lancs and use talktalk for my broadband. I am only getting 0.3mb download speed. Is there anything I can do to increase speed. talktalk say its the distance from the exchange etc, etc and that there is nothing they can do.:(
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O2 Broadband Issues
Hi, Has anyone else had issues with O2 broadband? When I'm at home, I'm getting disconnected up to 7 times an evening, there isn't any particular strain on the wireless with just the home PC and my kids laptop accessing the internet, but the box is constantly turning on and off with the lights going mad. I ring O2 and they…
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Talk Talk Disguise Switch as Upgrade
Person knocks on my door - "Just calling to see if you've had your upgrade'... Goes on to tell me that the exchange has been upagraded and broadband is now free. Yay! Was I with BT for calls and broadband? Yes I am - on a 12 month contract - "oh it's ok, everyone's on a contract, it doesn't matter anymore" Then the next…
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Cheaper broadband access with BT
After spending a year with BT, and intending to switch to Tiscali I informed BT that I intended switching. Thye then fell over themselves offering me discounts to both my BT line and to my broadband package. I never liked BT as a company, but after resolving my broadband issue (down to my phone wiring and my fault) very…
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BT - What a mess!
I am totally confused! 2 weeks ago, I ordered a new Broadband package for my brother. He has never had BB before, in fact he has never had a computer until then! We placed the order on line and we were given 23rd March as the date of activation. Unfortunately the 23rd came and went with no activation and no BB box…
