BT.Yahoo EMAIL FEE £1.50 per month

fck

Has anyone else had access to their bt.yahoo email account suspended until you agree to pay £1.50p.

mrtom21

Nope. My advice would be to get a web based email account not linked to an ISP. Something like gmail, hotmail, yahoo etc. The £1.50 per month is for BT Yahoo Premium Mail.

Blackpool_Saver

yes and I am paying it as I don't want to lose that addy, I am attached to it.

fck

It is a web based email account, BT are not my ISP. It seems that BT have updated their standard email to BT Yahoo Premium Mail without notice.

mrtom21

BT Yahoo emails are linked to BT accounts at first. But BT let you keep your email if you stop BT Broadband... at a fee. Some people need their email address more than others.

mrtom21

www.btyahoo.com/mail - That is BT Yahoo Premium Mail.

fck

I havent had a BT account for more than 3 years. I knew nothing about the upgrade until I tried to access my addy this morning only to discover BT had blocked my access until I paid £1.50

Mr tom21
Your link is helpful yet it doesnt show or state that the basic email has ceased to excist and the only option is to upgrade to BT yahoo Premium Mail if you want to retain your addy.

mrtom21

fck wrote: »

I havent had a BT account for more than 3 years. I knew nothing about the upgrade until I tried to access my addy this morning only to discover BT had blocked my access until I paid £1.50

Mr tom21
Your link is helpful yet it doesnt show or state that the basic email has ceased to excist and the only option is to upgrade to BT yahoo Premium Mail if you want to retain your addy.

Straight from the BT site itself:

When you stop your BT Broadband service your email account is downgraded to a Pay-as-you-go or Basic email service. You'll be able to access your email account for up to 90 days from the date your BT Broadband service stops.
You won't be charged for the email account, but to continue to use it after 90 days you'll need to upgrade it to a Premium Mail account.


I am assuming that you have kept your BT email for this long in error and BT are now catching up on accounts they failed to discontinue unless set up with BTY Premium.

PhylPho

BT Internet was our ISP until May, 2007.

We have four separate btinternet.com addresses.

All four are POP (Windows Mail). Obviously, they can all be accessed via webmail, too.

Having just seen this post, I have re-checked all accounts via Windows Mail. I have re-checked all accounts via webmail.

All accounts / addresses are still live.

And we're not paying anything for them / not being charged for them.

So. . ??????????????

PhylPho

Mr Thom: posts crossed (at two o'clock in the morning though!) Thanks for thelink. I've read it. I've just checked our BT billing package: no £1 50 charge there.

BT isn't, therefore, as assiduous in charging for this as it might be.

As for a bt mail address being valuable. . . well, I suppose someone somewhere might be impressed by receiving an email from such an addy. Hard to think who though.

fck

PhylPho

There is a link further down on the BT yahoo .com link supplied by mrtom21 titled "Any Questions". However, what it does'nt show is what date this became BTs policy.

Nevertheless, regardless of how long this has been bts policy, I belive that BT blocking access to addys without prior notification then demand a payment of £1.50 be paid prior to unblocking addys, unacceptable.