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some question about leaving AOL (talk talk)
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ARTHUR
Posts: 210 Forumite


I am wanting to cancel my AOL (talk talk I think) broadband contract but I dont know what their cancelation number is - does anyone have a copy?
I am joining a new isp so what questions should I ask AOL - I know I need to find out what my mac code is, date and time that my internet ends and the date that the last direct debit is taken from my account.
I take it that AOL take contract fees in advance not in arrears
how much notice do you need to give AOL as I am no longer under contract?
many thanks people
I am joining a new isp so what questions should I ask AOL - I know I need to find out what my mac code is, date and time that my internet ends and the date that the last direct debit is taken from my account.
I take it that AOL take contract fees in advance not in arrears
how much notice do you need to give AOL as I am no longer under contract?
many thanks people
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Comments
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I have contacted AOL and they have told me they will send my mac code by e-mail within 5 working days - that seems a long wait is that normal
also they told me after I connect to the new provider I should contact them to cancel my service and there might be a crossover of a week or so between the new service and their service ending where I will be paying for both services, they told me that always happens and cant be helped0 -
I have contacted AOL and they have told me they will send my mac code by e-mail within 5 working days - that seems a long wait is that normal
Hi, I think that is normal but I think they're required by law to give it to you within 14days. I know BT give their MAC codes over the phone though.0 -
Hi, I think that is normal but I think they're required by law to give it to you within 14days. I know BT give their MAC codes over the phone though.
I was expecting my mac code immediately over the telephone but if I have to wait 5 days so be it, I really just want to get things moving and switch as I have another isp provider already chosen - although I haven't contacted them yet0 -
A MAC has to be supplied within 5 working days. With many providers you can go through the sign up process and then submit your MAC a few days later.No free lunch, and no free laptop0
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A MAC has to be supplied within 5 working days. With many providers you can go through the sign up process and then submit your MAC a few days later.0
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Allow about 10 working days from sign up to migration.No free lunch, and no free laptop0
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Allow about 10 working days from sign up to migration.
I will be moving to "be unlimited" - has anyone here heard of a site called "topcashback.co.uk" they are offering me £40 if I switch through their site, I have never heard of them so I am wondering if they are legit.0 -
Both Quidco and Topcashback are currently offering £40. Yes they are legit.No free lunch, and no free laptop0
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