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unwanted mail orders
Hi everyone, hope someone can help me here. My wife ordered some items from a company who advertised in a magazine. Every thing fine, goods came, and they were paid for. Then they sent some more items (earrings) which she did not order, these were sent back with a letter explaining that she did not order these and did not…
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Student Loans Company
I just had the pleasure of speaking to a Customer Service advisor at Student Loans Company, It was a lovely scottish girl....My account had been messed up, she couldnt apologise anymore, advised me of all of my options and put a hold on my account, so that no more payments would be taken until it is all sorted.......She…
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HSBC: I wouldn't have believed if i read it on the web
About two weeks ago I was in the supermarket grabbing my lunch when I found that none of my HSBC current accounts cards worked. Now I've been there before and normally it means that the wife and I have overspent. Christmas had just gone, but overspending like that is very rare for us these days following some bad…
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Boots changing T&C's without telling anybody!
Hi All Well, I am a little annoyed with Boots today.... Went in armed with money off voucher from Change One Thing brochure - first of all found out that the Daniele Ryman range was now in clearance. Then when I took the £5 item to the counter (with £5 voucher, thus making a freebie) was told that they weren't accepting…
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Trader Won't Give Me a Receipt....
....and I need one, dammit! Without it I can't claim my money back from the insurance. I've spoken to Trading Standards and it seems no-one is under any obligation to provide one, and besides, with no receipt I can't prove I've even had any work done. His excuse is that I didn't tell him I was going to want one at the…
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History Guild / BCA
Hi guys I'm a long time member of this site but only just signed up for the forum myself after a bad problem with a company arose, I'm looking to vent a bit and maybe for some advice. Anyway, the company is the History Guild book club, aka BCA. I joined them over 12 months ago now to take advantage of their offer of the…
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Where do I stand on this situation with Aria?
I bought an LCD TV from them for £512.53. The only thing that I opened was the plastic packaging for the remote control. I wasn't happy with the TV and returned it under the 7 Day Distance Selling Regulations for a refund, 3 weeks later and I've heard nothing from them so I just called them and they said it would be…
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Card Ripoff in Bar - Advice Needed!
Hi there I visited a bar in Southampton [Orange Rooms] about 10 days ago. I ordered a round of drinks and paid by debit card using my pin. I thought I had checked the amount [and I wasn't drunk] and typed in my pin. Last night I was looking through my receipts for the month and I find that they added £100 to the bill [the…
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Parceline
Ordered one of those Siemens A62 mobiles from Orange last week. Came home from work on Monday lunchtime to find a card in the letterbox from Parceline saying they'd attempted to deliver a parcel. Groan because I know what it usually involves with delivery companies but with Parceline it was so straightforward. I just went…
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Tesco Petrol Price Guarantee - Waste of Time!
Filled up after a trip to Tescos last night before nipping to Asda in Blackpool (about a mile away) to see if they had any cheap coke. No coke but did notice the petrol was 1p cheaper. I have to pass Tesco on the way home so on principal I thought I'd let them know that my 60 litres of fuel would have been cheaper at Asda.…
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Is this Hi-Life Card a Scam???
I didnt know which forum to put this on,Please help if you can. Im just wondering if anyone has heard of the Hi-Life Card and whether it is a scam or not. It is mainly for the north west - and quotes 1600 restaurants over the Uk with 2 for 1 meals - no restrictions. If anyone has a card please can you tell me whether it is…
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Tesco.com grocery shopping never arrived - should I still wait?
Arghhhhh. I booked myself the 9-11pm delivery slot for receiving tesco groceries bought online. I rang up customer services at 10.30pm to check and they assured me that everything was ok blah blah. It's 11.15pm. I have tried ringing customer services, but guess what, they shut at 11pm - what use is that?. What do I do?…
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Amazon con ?
Ordered a coffee maker as was a good price on 13th Jan and given delivery of 26th. On the 26th given a new delivery of 20th Feb. ! Amazon site still shows machine as available and with a max 2 weeks delivery ! Just who is telling porky pies ? This is the first time I have used Amazon and as I do not like company's lying to…
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Help Help Help !
Recieved the following email and a zip file with it : Hello, Your photograph has reached editing stage as part of an article we are publishing for our February edition of the Guardians business section. Can you check over the format and get back to us with your approval or any changes? If the picture is not to your liking…
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(Un) Employment agencies
My wife was offered a job through an agency which was more suitable than the one she had, (more hours). She attended an interview, the pay,hours etc were sorted out and she started this morning. Being told by the agency this was a "prestigous" company and appearence was of the upmost importance, she went out and paid…
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Highbury (Front, Home, Play, Gardens Monthly, XBM, P2 & others) Subscriber Warning
Highbury House the parent company of Highbury Entertainment & Highbury Lifestyle who publish the following magazines: Home Cinema Choice Woodworker Radio Control Models & Electronics Front The Real Homes Magazine Practical Woodworking Gardens Monthly Inspirations For Your Home Home What Video Widescreen Entertainment…
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Morrison Dry Cleaning
Took an evening dress to Morrisons to be cleaned and was pleasantly surprised when I was only charged £6 (instead of the £20 I was charged by another dry cleaners for the same dress!) Picked it up tonight and was told of a mark that they couldn't get out. Well it took us about 5 minutes to find the mark (which is hardly…
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Nail Extension Misery!!
It's really not been my week. I went into a nail bar earlier today in Leeds market (not because it was cheaper, may I add, it was £32!, but because I can walk right in and not have to have an appointment) and had some nail extensions done (white tip clear gel if anyone knows what that means :) ) Anyway as soon as I walked…
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95 mins on hold and still waiting!!!
Arrrgggghhhhhhhhh!!! Ive been trying to phone sky today (using freephone number from saynoto0870 site of course, thank god) and first attempt late this morning said i ould be waiting about 57 mins so i put the phone down. I tried after dinner and the time had gone up to 69 mins and finally 97 mins ago it said 76 mins. So i…
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Going Places and others big difference
I went to several travel agents at the weekend getting quotes for the holiday we want in the summer. Going Places quoted us £1000+ each for a basic holiday to Egypt. When I pointed out to her that I had seen offers on the net for around the £400 each mark they were extremely rude and said this wasn't the type of holiday…