Going Places and others big difference

black-saturn

I went to several travel agents at the weekend getting quotes for the holiday we want in the summer. Going Places quoted us £1000+ each for a basic holiday to Egypt. When I pointed out to her that I had seen offers on the net for around the £400 each mark they were extremely rude and said this wasn't the type of holiday that you could scrimp and save on. I crossed over the road and got a quote for the same holiday for £369 each wihout the staff being rude to me.

Katie_Bell

Well done you on your bargain and boo to Going Places.

Go back and show the rude person your price and complain to the manager about the ridicolous prices and their rude staff.

RichyRich

I found Going Places excellent. We got 2 weeks in Kavos for £150 each :D:D:D:D

To be fair though I was flirting with the girl quite a bit and she ended up getting this piece of paper out with the amount she could get away with taking off each holiday (must be a secret doc they don't want us to know about - it is a list that says, for example - FIRST CHOICE 40%, THOS. COOK 35% etc, the %ages the amount of discount they have to give).

OH not impressed at first with my approach (beats hers - "I don't care where I go I want it cheap" - way to get them on your side lol) but gradually came round when found out how much we'd save :D:D:D

hjb123

I think what alot of the travel agents on the high streets find now is that people are looking up and seeing what they can find on the internet first but even so that is no excuse for being so rude - she probably just didnt want to be bothered or wanted a wad of commision!

chrisw

I bought a holiday from Going Places but I NEVER buy the travel agents insurance - I can get it through work much cheaper. When I got the invoice through, I had been billed for insurance so I thought there must have been a mistake and I rang them up. I have never come across such a rude, stroppy bunch for the sake of £50. They accused me of lying and said the girl knows her job and couldn't possibly be wrong. When I asked them to dig out their copy of the order, they said that because I'd written N/A against 'insurance' and signed it, that meant I wanted it!?!
However, since they couldn't work out why I now owed £50 more than on the original invoice, the manager reluctantly agreed to give me a £50 discount.

I also noticed that they'd added on things such as meals and reserved seats which in the brochure were optional. I wasn't overly bothered, but when I mentioned in passing that I hadn't been given the option, the woman nearly exploded.