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Broadband & Internet Access Sticky
⌨️ Here’s a useful thread from this board: * Find the cheapest broadband discussion thread 💻 Here’s some great relevant content from MoneySavingExpert.com: * Broadband Unbundled * How to find cheap broadband deals * How to improve your broadband speed & free speed test tools * Broadband haggling * Mobile Broadband *…
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Now Broadband + Talk contract renewal - Openreach provider is a must
Hi. Apologies if this has already been covered but I've had a quick look through the recent threads and I can't find anything that matches my circumstances. I've got just under a month remaining on my first 12 month contract on Now Full Fibre 100 Broadband + Talk (it's FTTP, and I've no interest in TV packages). Current…
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Broadband and phone line for older people
Hi guys, I've just tried to sign my 87 year old Dad up to a cheaper new broadband/ phone deal through MSE on Vodaphone. All going well until at the very end they want a credit card number to verify his ID despite already inputting bank account details with a well known high street bank. He doesn't have a Credit card only…
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Will a Smart plug work inside a metal box?
AFTER it has been programmed? Ie, once the timings have been set up using the App, are they then stored in the plug so carry on regardless? Scenario is, outdoor wall-mounted metal cupboard housing double power socket. I want to use one for Chrimbo light, and be timed. Smart sockets are as cheap as digital timers - and are…
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Advice on paying too much trying to renew EE broadband contracts.
Hi I just want to make people aware of issues with EE when trying to renew broadband packages. I have contacted Offcom but not sure anything will ever come of that. Just in case you find yourself being pressured my adice is take your time, don't let the sales person control the narrative because they are comission based,…
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TalkTalk Contract Change
I received an email from TalkTalk this morning to notify of an additional charge relating to ‘callsafe’, which was previously included in my £32 broadband contract (no longer have a phone line since they upgraded to fibre locally). In a similar vain to the recent O2 in-contract price increase, you have the option to cancel…
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Moving House. No new phone/broadband service required
I am moving into a relatives house shortly. I contacted Talk Talk to cancel my service but they repeatedly state that I will be charged until my new provider contacts them to cancel my existing service. I won't have a new provider as my relative aready has a service but I can't seem to get that across to Talk Talk despite…
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New Sky customer. Problems retaining my old number.
I signed up to Sky a week ago and was connected the day before yesterday. Everything went smoothly except that I was assigned a new phone number instead of retaining my old one. I have switched provider multiple times over the years. I ALWAYS opt to keep my old number and there are ALWAYS problems in doing so. Every time.…
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BT/EE Data protection
Hi I want to know if there is more I should do. I was a BT customer and they wanted me to swap to the EE side of their business. This I did and all went fine. That was months ago. I am currently with EE as my main Broadband provider and pay monthly with them. I then started to receive texts about my BT/EE account, saying…
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Router and voip
I have just purchased an tp-link mr6500v with Telephony port and sim port. I intend to get voip with port forwarding and I am looking at about 30gb per month data sim on monthly basis. Do I need a data only sim or can I use any sim only? I can't seem to find a deal on data only but I can find a few sim only deals.
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What is your experience with Three 5G home broadband?
I live in an area that says it has good outdoor and indoor coverage and my home is 350metres from the nearest tower, but none of my windows actually face the tower directly so the signal would have to penetrate a couple of homes before it reaches my router. (about 16 metres thick of building blockage) Anyway for those who…
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My landline number and broadband have been "jacked" !!
Been with Plusnet 8 yrs (rural copper), same landline for 15 yrs. Got an email that I thought was a scam but it had too much personal stuff on it , saying sorry to see you go (I just feckin renewed 2 months ago) at the end of the month as they've had notification I'm moving to another provider, which is utter BS. So I…
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Onestream renewing contract without permission
Hello guys, Just wondering if anyone else has dealt with Onestream and how their resolution went? My partner was on a 1 year contract with Onestream from Jan 2024 to Jan 2025, we have it in writing that it is a rolling monthly contract after that point. Now, when attempting to cancel, it appears they had signed a new 24…
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Moved: laptop opinions please
This discussion has been moved.
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Why I decided not to move to Onestream
I looked at moving to Onestream, but decided not to, for a couple of reasons. I was one click from signing up, but: 1. Router cost. An extra £3 a month on top of the price advertised on the MSE comparison site. That eats up most of the apparent price advantage. That's all a bit underhand. I could buy the router Onestream…
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Ditch or stay with BT?
My 24 month contract is up next week so I’m looking around. There are clearly better deals out there, but my broadband (FTTP) has been very reliable, hence my reluctance to switch. I am a Sky TV customer also. Basically, BT are offering an upgrade from 150mb to 500mb for the same price as I’m paying now, 24 month contract…
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Tech advice for old house
Just moved into an old house which has never had broadband/wifi/any tech other than a tv aerial installed. How do I go about getting tech set up? I don't need a landline. Thanks
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WARNING! Vodafone Essentials Broadband Social Tariff
Hello Everybody, Please be aware that Vodafone are not playing nice when it comes to their vulnerable customers. We have had an instance with a friend who is on the Essentials broadband package (currently on their website at £20 per month for 12 months). They applied in early April and their contract started on the 19th of…
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Vodafone Broadband Checker giving false information
I am currently a Vodafone customer with Fibre 2 level of service i my rented accommodation. Prior to purchasing my new house I went onto the Vodafone Broadband Checker to see what level of service was available at the new property. As I work remotely in the IT sector it's a bit of a deal breaker for me to have a reasonable…
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Open reach network improvement & Full Fibre work
Hi, Openreach has just blocked off my drive way and the front of my house in order to make network improvements and do full fibre ready. Does anyone know how long this will take from first blocking access to finishing and removing the blockage? All I got was a notice shoved through my letter box last week saying they were…
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Is this a scam - purporting to be cheque from Virgin Media?
I ended my contract with Virgin Media 5 years ago, and had to use the Ombudsman to stop them furthering their efforts to get money from me. They were ordered to return money to me and they did years ago. Today, however, I received a cheque for £65.38 apparently from Virgin Media issued via the Royal Bank of Scotland with…
