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Broadband & Internet Access Sticky
⌨️ Here’s a useful thread from this board: * Find the cheapest broadband discussion thread 💻 Here’s some great relevant content from MoneySavingExpert.com: * Broadband Unbundled * How to find cheap broadband deals * How to improve your broadband speed & free speed test tools * Broadband haggling * Mobile Broadband *…
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Fibre - only 25Mbps
A relative has been on FTTC for a few years - connecting at 25Mbps (distance from cabinet) and has decided to upgrade (to FTTP ?) - The estimated connection speed is still 25Mbps How come ?Is there an intermediate system that BT use when the fibre is not laid the full route or has someone made a boo boo ?
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Full Fibre installation - will they pull through fibre internally?
Following a renewal with BT, I have to have Full Fibre installed, they say. I've watched the various videos, and my house layout isn't one where fitting the ONT terminal the other side of a front wall position will be easy/practical. BT's blurb says you will get a new socket near your old one, but that could be anywhere…
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Neighbour Obstructing Openreach
My son and his girlfriend bought their first home together a few months ago. They ordered ultrafast broadband from Sky which they ideally need as she works from home. When Openreach came to install, the neighbour who parks on the road, refused to move his car and has continued to refuse to do so ever since - this also…
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Switching from combined FTTP/VOIP package to separate providers
I am with Onestream with combined FTTP and a VOIP package. I am at the end of my contract and considering taking a Virtual Landline or alternative provider as being significantly cheaper. Do I simply sign up with an alternative provider, or will doing so terminate my whole service with Onestream? Say I want a Plusnet FTTP…
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Unable to cancel sky contract with a Sky Retailer
Posting for my 83 year old mum - in April this year (unbeknown to me) my Mum was called by who she thought was Sky but turns out to be an 'approved retailer' (?) Her contract was due for renewal and she OK'd it over the phone and the DD carried on coming out - with new channels added. I'm not sure who it is with or the…
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Vodafone lack of support
For your information I just contacted Vodafone about a recent problem with my WiFi dropping out. I asked for technical help. It was working fine for two years. Asked if I could try a new router maybe it has developed a fault. (Sky did this for me once) . Vodafone Agent referred me for an upgraded service??? Theywouldn't…
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Moving broadband
We are moving home and our current broadband provider ( community fibre) does not cover our new area, they want to charge us an exit fee for early termination of contract. Should we have to pay this since it is them not us causing us to cancel the contract.
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Stuck in an 'Active Switch Order' between vodafone and talktalk
Hi, any advice appreciated please... crux of the issue is Vodafone say they cancelled my switch from TalkTalk (as I requested) but TalkTalk say the cancellation failed and they can't do anything with my account (including ending it) while there is an active switch order showing. I cancelled the switch when TalkTalk gave me…
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Linux mint laptop suddenly stopped being able to access the Internet - help/suggestions welcome
Hi,I wonder if anyone here can help with a problem I am having with my Linux Mint Huawei laptop. I am not an experienced or knowledgeable Linux user. Until yesterday morning I was having no problems connecting wirelessly to my Fritzbox router and using the Internet for browsing and email. However, since yesterday morning I…
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One Touch Switch (POP Telecom)
Hi, Am I correct in thinking that under the one touch switch scheme I do not have to give the full 30 days leaving notice and I will not be charged any part of this fee for leaving before the 30 days is up? The CoT did come back and say £0 termination fees. My present ISP (pop telecom I know bad decision) is trying to…
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Is MiFi the way to go?
A dear friend of mine has a normal Wi-Fi network with a hub, it’s costing her quite a bit per month, I could look at reducing the monthly cost, but I’m wondering if MiFi would be a cheaper option, I don’t really know a lot about MiFi, is it as secure as a normal network router thing? I don’t think speed matters too much…
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Brsk price reduction
Joined brsk through a door sales agent, 500MB for 30 a month. It has just been 3 weeks and their website is saying 1000MB for 30 a month and also giving Amazon vouchers. Has anyone managed to call back and get the improved service and vouchers post contract signature?
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One Touch Switch (BT to Vodafone)
Hi, I have recently switched from BT broadband (openreach) to vodafone (cityfibre). How long will my BT broadband typically remain connected after the vodafone has begun, which was yesterday (as in up and running). I got the email from BT saying sorry to see you go the day placed the order with Vodafone which was the 14th…
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Community Fibre
I'm thinking of changing to Community Fibre as the speeds seem a lot faster for the same price as what I'm paying now. Is this too good a deal? Is there a catch? Speeds of up to 920 for £26 a month which is what I'm paying for 150. Or I can get 150 speeds for £18.99. And also, this all aside, how much hassle is it to…
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TalkTalk - changes afoot
https://news.sky.com/story/talktalk-group-picks-bankers-to-spearhead-break-up-13434522 gives details of the breakup of TalkTalk.I have been a TT customer for over 20 years and was totally unaware of this - and am wondering what changes any sale will have on over 3 million customers ?Unfortunately - we are stuck with TT and…
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Change from Virginmedia Broadband & TV to Sky. I have no phone line?
Hi I would be grateful of any advice here. Its all new to me and google cant help :'( Basically want to OneSwich from Virgin to Sky next year How will they connect me? Is there a charge for it? Theres only me using it for browsing etc So what speed do I need? How soon do i notify virgin is it when I am out of contract?…
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Leaving your Router/Modem on, Costs ?
With electricity costs soaring I am wondering what it is costing me to have my router on all day? Is it best to keep it on or turn it off when I go to bed until the morning? We are off on holiday for a couple of months (we are retired) and I am wondering if I should turn off the router whilst I am away? We are with…
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Broadband suppliers: why so little competition?
My broadband contract is up for renewal and I'm feeling disheartened by the paucity of options - I want to move away from Vodafone (speed is ok but have to hard-reset the router ~ monthly to get Netflix to work). It seems like there's less choice and poorer value than a decade ago despite all the fanfare of 'altnets' etc.…
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Take the offer now or wait till November for better offers?
Hi, There is Vodafone's Full Fibre 500 offer at an equivalent monthly cost of £25.Do you think there will be better offers yet in November (the Black Friday month) or should one take the current offer?
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Vodafone doesn't care about disabled customers?
Bit of a rant here but also a warning about Vodafone. My grandmother is 91, disabled and landline dependent. She was paying north of £60/month with PlusNet, mainly because she wanted the unlimited anytime calls. Earlier this month we switched her over to Vodafone as it was £20/month cheaper and offered faster ADSL (10Mbit…
