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Broadband & Internet Access Sticky
⌨️ Here’s a useful thread from this board: * Find the cheapest broadband discussion thread 💻 Here’s some great relevant content from MoneySavingExpert.com: * Broadband Unbundled * How to find cheap broadband deals * How to improve your broadband speed & free speed test tools * Broadband haggling * Mobile Broadband *…
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Please help - broadband service with a person at the end of phone
I'm in the process of changing to Sky broadband but it took me an hour of trying to contact someone to resolve an issue with my new contract. The AI bot is the worst I have ever dealt with. When I phoned the number it finally gave me, I was text info that was nothing to do what I wanted. It was only when I finally pressed…
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Vodafone Broadband Slow Internet
Hi everyone I just had Vodafone full fibre 150 installed on thursday and since then even though the speed has been as advertised when I run speed tests the internet just seems much slower than my old standard part fibre internet with Plusnet. Some sites literally take 10 seconds to load and there's the spinning loading…
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Do I actually need my house phone now?
Just renewed my broadband with vodafone and thats all fine. but now I'm just wondering do I actually need a house phone any more? I could just do away with it and tell everyone to call me on the mobile. would it save me much money if I got rid of it? do you use your house phone much these days?
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Plusnet move my broadband and home phone package to EE
This discussion was created from comments split from: NOW Broadband letter - £27 to rise by £3 - to £30.
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Temp accommodation
hello I really hope someone can help me. I moved into temp accommodation from the council due to homelessness, I have tried to get internet, phone, and tv at the property but have been told it’s not available we can’t have anything this was with 4 different companies. These properties were previously bungalows but the…
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FB Market place thinks I'm in france.
Hi. I've just set myself up on FB market place and it insists that I'm in france. I've gone to the location setting in the left hand menu and it wont let me change it. I've also gone into my profile to change it there, but even so all I get is stuff for sale in france. should I delete my account and start again? any tech…
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Can I remove an old OpenReach socket myself of do I need to contact them?
Hi there - quick question, I have an old OpenReach socket in the house which has not been in use for over 5 years (we just use a separate Gigaclear fibre for broadband and have no landline at all) and I'm wondering given the copper phase out whether I can remove it myself or need to contact OpenReach? Thoughts?
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Sky full fibre install query
Hi I called Now broadband today seeking a better broadband deal. I'm currently on bog standard broadband with an active traditional landline. I was put through to Sky to discuss full fibre, as it's available in my area. He offered a reasonable price for fibre 150 with the digital landline. I specifically asked the agent at…
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Haggling with Plusnet as my contract is coming to an end in Oct 2026
Hi there, My contract is due for renewal in October 2026 and I received an email this week giving me the following options: Upgrade to a faster speed - Go even faster and save up to £2.00 a month Renew my package - Same great speed and save up to £5.00 a month I'm currently on a Full Fibre 145 and pay £32.99 a month and I…
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Broadband automatic compensation scheme – can I claim?
I have been without broadband for 8 days due to the cable being cut by workmen digging up the pavement outside my house. Bizarrely, this work was for ducting for a new fibre broadband company! My broadband contract is with Vodafone and they have been my first point of contact but it was Openreach who have done the fault…
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ANYONE ELSE FINDING MSE's BROADBAND CHECKER NOT FIT FOR PURPOSE
I have used MSE's checker in the very distant past and it did come up with deals that I could access. However in the recentish past I've found it next to useless. Despite me putting in my full postcode and selecting standard broadband + line, the results are 99% for fibre deals & do not include many for standard broadband.…
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Part Fibre Part Cable or 3 Broadband
Hi All I'm with Utility Warehouse at the moment and my contract is coming to an end. I was going to go with Virgin but they said they'd have to dig the road up etc. Is it possible to have part fibre part cable or is going through 3 5g hub, anyone got ideas to who should I go with.
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Check your broadband deal.
I was just looking in the vodafone website earlier with a view to maybe adding fibre tv to my package. so while I was there I clicked on 'view all our latest deals'. I discovered the package I'm paying £36 a month for, can now be got for £22.50 a month. so I signed up to the new deal straight away and it starts tomorrow.…
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How to switch to Plusnet when their broadband checker is down?
We've had bad experiences with Vodaphone over the last year or two so we're looking to change and the best options appear to be Plusnet or Virgin. We prefer Plusnet but their broadband checker is down. there's a banner saying "We’re fixing our broadband checker. We’ll be back up and running as quick as we can. Browse the…
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Are there any non contract wifi companies that provide good wifi?
Hi There, I am hoping to find a short term wifi solution in my flat. I may well sell it within the year so I don't really want to get tied into a 12 month contract but in the meantime do need good wifi. Any suggestions of something that actually works well? Thank you so much in advance.
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Onestream broadband warning
Like many people, I lead a busy life and had forgotten my renewal date. When I logged in, I discovered that my payments had doubled after the first year. Since I pay by direct debit, I hadn't noticed the price increase. They lure you in with an attractive initial price, but I never received any communication from them…
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Ordered Broadband from Sky got Streaming Box
Is Sky giving away it's streaming service? My daughter ordered fibre optic broadband from Sky, she doesn't have any services from Sky at the moment, and she got the streaming box and remote control sent to her she's still waiting on the Sky router. She did contact them about it but has not heard back yet but is this a…
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Talk Talk Full Fibre upgrade- is it straight forward?
I’ve had several emails from TalkTalk about a free full fibre upgrade and have now received a date for an engineer to come out and do the upgrade. I’m just hesitant and quite worried about it if I’m honest. I’m severely disabled and heavily reliant on my internet connection, gaming is my main thing that keeps me mentally…
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No previous broadband?
Hi my dad wants broadband to his flat. However we don't know if there was broadband or not previously to his flat. Is there anyway to check whether it had it or not. There appears to a connection on wall which may have been for broadband but have no way to tell if it was 'live' or not. Looked at few broadband suppliers but…
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Broadband - anti-competive contracts & LOCKED-IN
Hi all, A bit of context. My elderly parents have both just turned 80yrs in last 2 years and I’m witnessing cognitive changes especially with one who has received an Alzheimer’s diagnosis in last 12 months. Their broadband contracts are about to change and tbh I’ve seen a significant change in how the market has started to…
