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Broadband & Internet Access Sticky
⌨️ Here’s a useful thread from this board: * Find the cheapest broadband discussion thread 💻 Here’s some great relevant content from MoneySavingExpert.com: * Broadband Unbundled * How to find cheap broadband deals * How to improve your broadband speed & free speed test tools * Broadband haggling * Mobile Broadband *…
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Porting my landline to my mobile phone??
At present I have broadband and VOIP with Zen Internet (their wonderful, I'm not leaving because of anything they have ). However, I really need to save money. So I am going to end my contract with them and just use my mobile phone for internet. I would like to keep my landline number and I understand I can port the…
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Broadband Price Increases
BT - Trying to increase my monthly broadband bill by 16% - Based upon £4 fixed increase amount on broadband services and £3 increase on call services (previously £0) !! "The flat fee increase is down to Martin Lewis wanting to simplify annual increases and remove the confusion of CPR and RPI being used - Easier for…
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Pop Telecom internet falsely advertised
I ordered pop 40 which stated for me that there would be speeds of 80mb with minimum speeds of 67mb, I have screenshot evidence of this attached, I have since found out that now on the website, as they have ammended it and confirmed via telephone that it says they intend only 40mb. Also they told me the connection was…
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Moving to area with EE
I am moving to an area with EE but after I got a new broadband company last year utility warehouse open reach drilled one of those new routers in with a plug and it left a large hole in my plasterboard. I had to pay to fix this. And also lost a plug. Can I refuse or is it better to go to virgin don’t they also make a mess?…
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Digital Voice adapter and Vodafone
Does Vodafone provide a wireless digital voice adapter, similar to the BT plug adapter, so that corded phones in different rooms can be connected to the VF router? If not, is the BT adapter compatible with Vodafone routers?
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One Touch Switch (POP Telecom)
Hi, Am I correct in thinking that under the one touch switch scheme I do not have to give the full 30 days leaving notice and I will not be charged any part of this fee for leaving before the 30 days is up? The CoT did come back and say £0 termination fees. My present ISP (pop telecom I know bad decision) is trying to…
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Can someone recommend a 5G router
I'm having problems finding a network that works at home and at my place of work so I'm thinking of buying a separate sim card for at home so can someone recommend a 5g router. I'm thinking of buying the TP-Link Archer NX500 but is this worth £220.
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Onestream increasing tech support charge
I’ve been with Onestream less than a month but would like to return to Plusnet as I can now get full fibre and the Plusnet package offers far more for less cost, and will probably be a better service. Onestream have sent notice that they’re increasing their tech support charge; is that grounds to avoid early termination…
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Starlink UK Introduce £35 Month 100Mbps Satellite Broadband Plan
Report on the ISPreview website. Makes this a far more attractive offering where conventional broadband connections are problematic or even as an everyday solution? https://www.ispreview.co.uk/index.php/2026/01/starlink-uk-introduce-cheap-35-100mbps-leo-satellite-broadband-plan.html I had no idea that Starlink had 9,500…
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High bill with BT
I’m with BT. (Fibre with Halo) I’m currently paying £59.95 a month for my Broadband package, unlimited minutes calling plan to any UK landline number or UK mobile day or night for £17.98 a month. I remember telling a BT customer agent a few years ago that I didn’t want the unlimited calls, but this has somehow crept back…
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Vodaphone Cannot supply at my address, though MSE says otherwise!
I’ve just gone to switch my broadband to Vodaphone, after the Money Savings Expert said I could get a good package from them (Fibre 2) and ensuring I could by inputting my postcode on the MSE site. Then I input my email address to get the supposed £175 voucher (a totally different company to vodaphone) and was then…
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Moving from BT to Zen Internet
Hey all, My BT contract ends soon. They've been fine, but expensive. Prices have gone up a lot and certain deals withdrawn, replaced by significantly more expensive ones offering "more"... but not really more in real terms. There have been other issues, but no need to get into that here. Anyway, I've been eyeing Zen…
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Vodafone upgrade cancellation
I am with Vodafone and was sent an email to upgrade. I looked into it and it seemed like a great deal. I could upgrade my broadband from 150mb to 500mb for a monthly fee less than what I was already paying. Upon activating this deal I thought I would then check the information they'd sent me and realised that although the…
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Full Fibre: How to connect to router upstairs?
I'm no expert when it comes to wifi and routers etc. but I'm thinking of changing to full fibre. I currently have a cable running up the stairs from the master socket which connects to the router that's in a bedroom. If I have full fibre coming into the house, I'm guessing that the current master socket will be removed and…
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SIM only broadband?
Apologies to all of you techies, as I am not very knowledgeable in this area. The issue: I am moving into a home that has pathetic broadband connections (sub 37 Mbps) on copper (no current plans by fibre people to upgrade). plus they want to charge ridiculous prices - because they can. So…Why can't you get as good speeds…
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One Touch Switch - City Fibre / Toob
Hi - I'm looking for some insight into what One Touch switch looks like from Openreach to City Fibre. Currently we are with TalkTalk (Openreach Fttp) and our contract ends on 4th March, we'd normally give 30 days notice on 2nd February. We are looking to switch to Toob (CityFibre) - They have an offer that we'd like take…
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GoFibre unable to move BB to new home - early redemption penalty!
My elderly mother has broadband with them and due to health issues is having to move to a more suitable property in the same Town. She phoned up today and asked for her broadband to be transferred to the new property. She gave them the address details and was informed that their services were not available at the new…
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Virgin Media more than doubling charge, and no other providers available
My deal with Virgin Media broadband ends in 4 weeks, at which point they are planning to more than double my monthly charge (from £30 to £73). I have shopped around for an alternative provider, but there are no other companies offering a broadband service to my address (either fibre, FTTC or ADSL). I don't live in the…
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BT - early termination
Can I use BT’s determination to switch me to Digital Voice as a reason to terminate early without excessive fees (expires Aug)? Their service has been bugging me for ages and I’ve been planning to switch. Now they keep sending me routers to switch to Digital Voice which I keep having to send back; I’ve told them multiple…
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Vodafone lack of support
For your information I just contacted Vodafone about a recent problem with my WiFi dropping out. I asked for technical help. It was working fine for two years. Asked if I could try a new router maybe it has developed a fault. (Sky did this for me once) . Vodafone Agent referred me for an upgraded service??? Theywouldn't…
