Trading 212 Cash ISA - Impossible to transfer ISA out!

ccluedo

Similar 212 transfer out issues here. 

Gatehouse requested on 22nd April, still waiting and still nothing under "outgoing" on the app. Chat option on 212 no help at all! 

Archerychick

ccluedo said:

Similar 212 transfer out issues here. 

Gatehouse requested on 22nd April, still waiting and still nothing under "outgoing" on the app. Chat option on 212 no help at all! 

Did you type ‘agent’ on the chat? I’ve been in touch with a person who is trying to trace the request from Vida bas they claim to have not received it 

masonic

Archerychick said:

ccluedo said:

Similar 212 transfer out issues here. 

Gatehouse requested on 22nd April, still waiting and still nothing under "outgoing" on the app. Chat option on 212 no help at all! 

Did you type ‘agent’ on the chat? I’ve been in touch with a person who is trying to trace the request from Visa as they claim to have not received it 

From "Visa"???

RunsFromRobots

masonic said:

Archerychick said:

ccluedo said:

Similar 212 transfer out issues here. 

Gatehouse requested on 22nd April, still waiting and still nothing under "outgoing" on the app. Chat option on 212 no help at all! 

Did you type ‘agent’ on the chat? I’ve been in touch with a person who is trying to trace the request from Visa as they claim to have not received it 

From "Visa"???

She probably meant Vida.

Archerychick

masonic said:

Archerychick said:

ccluedo said:

Similar 212 transfer out issues here. 

Gatehouse requested on 22nd April, still waiting and still nothing under "outgoing" on the app. Chat option on 212 no help at all! 

Did you type ‘agent’ on the chat? I’ve been in touch with a person who is trying to trace the request from Visa as they claim to have not received it 

From "Visa"???

Yep sorry Vida - it autocorrected 🤦‍♀️

saunderd

Just to add my own 2p - I have just requested a transfer out to Vida - their system does have Trading 212 on the list but didn't recognise the 000000 sort code though did recognise the 609242.  It wouldn't allow me to go any further with the 000000.

Then once completed with the 609242, you download a form to sign which you can email to them or send FREEPOST - their automated email receipt states to expect a response from them within 2 working days

Let's see how it goes fingers crossed

Staffs2016

fiddlesticks0 said:

Staffs2016 said:

Aidanmc said:

vernall said:

Opened with Vida, I used the sort code printed a few posts back, put my cash ISA ID where it asked for account number and left roll number blank…..was this wrong? 

Who knows, I think they could locate your account if they wanted too.

Did you sign the transfer form and return it to Vida?

I contacted T212 regarding my ISA transfer request (Vida) and they claim to have no record of any transfer request, even though Vida say they sent it on 17th April.

I too have no doubt whatsoever that T212 could identify your account if they wanted too!

Wife and I started a transfer from T212 to Gatehouse Bank on the 16th of April.

Up until yesterday T212 were claiming they hadn't received any transfer request despite it being sent via post AND email.

Yesterday T212 sent my wife an email saying they had received the request and could she verify it etc.

My transfer has been received also by T212 (notified via their messaging system) so just waiting for the verification request from T212, I shan't hold my breath.

Seems crazy in this day and age of instant transfers this should take just shy of THREE WEEKS, perhaps I need to manage my expectations a bit more vigorously 

The expectation and reality should be that 3 weeks is far too long - I've just opened a fixed ISA to transfer a T212 ISA into and its funding window is 14 days (a common time limit). It's accepted the application, although I'll now presumably have to wait for them to tell me it needs to be transferred with paperwork, in the post, and somehow for it to happen within the 2 weeks. From reading this thread since, that looks unlikely.

ccluedo said:

Similar 212 transfer out issues here. 

Gatehouse requested on 22nd April, still waiting and still nothing under "outgoing" on the app. Chat option on 212 no help at all! 

Happy to feed back the T212 transfers finally went through to Gatehouse.

Have to say Gatehouse CS are fantastic as when T212 continued to claim they hadn't received the transfer request they checked the email address was correct etc. and escalated it to find out what the issue was. They also assured me they would extend the funding window to accommodate the transfer and also held the higher interest rate. I really couldn't rate them any higher.

I just think all of the providers are flat out with transfers simply because it takes so long to complete they are now at their busiest with more transfers coming via fixed terms coming to an end from last year.

Would you believe I received an email yesterday saying the transfer was complete, only took a day shy of a month!

Hang in there 

MABLE

I am in the process of transferrring from Trading 212and says total amount 20,157 but states 20,111 will be transferred and the difference does not get added until the 3rd of the month.  If I authorise transfer out today would I lose that additional interest?

jay1804

MABLE said:

I am in the process of transferrring from Trading 212and says total amount 20,157 but states 20,111 will be transferred and the difference does not get added until the 3rd of the month.  If I authorise transfer out today would I lose that additional interest?

Once you confirm the transfer, they will pay out the pending interest, with the transfer.

Archerychick

My funds have finally left T212, just waiting for Vida to allocate into my account