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New Santander App
Comments
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jameseonline said:On another note it seems the app etc hasn't been working today, Santander are denying there is still a problem on Twitter/X despite me & at least 1 other person telling them.
https://www.gbnews.com/money/santander-down-mobile-banking-app-not-working-problems
My app still stuck on Santander logo and loading nothing else😌
Yet they asked me to call them today when they were already done for the day this evening0 -
I only hope I can stay on the old app until Santander slash the interest on my Easy Access Saver Limited Edition (Issue 3). This is currently 5.2%, but drops to 4.2% on 20th May. At that point my relationship with Santander will likely be over in any case.I’m a Forum Ambassador and I support the Forum Team on the Credit Cards and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.1 -
Digital_Payback said:Lightning360 said:Stargunner said:I do hope that they add the ability to personalise the homescreen a bit more. I'm happy to have the debit cards listed there, but others won't be. A way to hide them wouldn't be bad.
It isn't possible, and they weren't interested when it was suggested
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friolento said:Digital_Payback said:Lightning360 said:Stargunner said:I do hope that they add the ability to personalise the homescreen a bit more. I'm happy to have the debit cards listed there, but others won't be. A way to hide them wouldn't be bad.
It isn't possible, and they weren't interested when it was suggested
If it gets added, great, but we won't know until it does (if it ever does).0 -
Lightning360 said:friolento said:Digital_Payback said:Lightning360 said:Stargunner said:I do hope that they add the ability to personalise the homescreen a bit more. I'm happy to have the debit cards listed there, but others won't be. A way to hide them wouldn't be bad.
It isn't possible, and they weren't interested when it was suggested
If it gets added, great, but we won't know until it does (if it ever does).
I am not sure why you assume it got raised with the Customer Service team.
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friolento said:Lightning360 said:friolento said:Digital_Payback said:Lightning360 said:Stargunner said:I do hope that they add the ability to personalise the homescreen a bit more. I'm happy to have the debit cards listed there, but others won't be. A way to hide them wouldn't be bad.
It isn't possible, and they weren't interested when it was suggested
If it gets added, great, but we won't know until it does (if it ever does).
I am not sure why you assume it got raised with the Customer Service team.0 -
Lightning360 said:friolento said:Lightning360 said:friolento said:Digital_Payback said:Lightning360 said:Stargunner said:I do hope that they add the ability to personalise the homescreen a bit more. I'm happy to have the debit cards listed there, but others won't be. A way to hide them wouldn't be bad.
It isn't possible, and they weren't interested when it was suggested
If it gets added, great, but we won't know until it does (if it ever does).
I am not sure why you assume it got raised with the Customer Service team.
Now you are assuming that it got raised with "staff".
With a little research, you can find out how you can communicate with the developers.
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My Android app still not working on a call to Santander at the moment getting nowhere0
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Santander saying they working on updates for new app.
Can't tell me anything about when it's going to work again/when I can get access to my money.
Got a lot of money with them.
They've got me to raise a complaint with them.
I've repeatedly asked to be put through to someone higher up/digital team etc, finally they going to put me through it seems.
Nothing seems to have been posted on their X/Twitter publicly saying they still have issues, although if I look at their replies I can see people can't use the app
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Santander woman threatening to terminate the call on me because she doesn't want to deal with me.
I've not threatened her, used swears or anything, she doesn't like the fact I'm angry about the situation.
She said she can't hear me so I raised my voice yet I can hear her fine.
Repeatedly told her I don't have a personal issue with her it's the company.
She is struggling to find out why she can't get through to a manager and keeps putting me on hold0
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