Chase UK discussion

sausage_time

So my initial 1% cashback ends on 31st March (like many).  I expected I'd have to accept a new offer for cashback from 1st April, but I don't see that option in the app.  The implication is that all I need to do is pay in my £500 in March to get in April.  Am I correct to assume that I don't need to register for the next offer?

ccluedo

sausage_time said:

So my initial 1% cashback ends on 31st March (like many).  I expected I'd have to accept a new offer for cashback from 1st April, but I don't see that option in the app.  The implication is that all I need to do is pay in my £500 in March to get in April.  Am I correct to assume that I don't need to register for the next offer?

I paid in £500 yesterday and got a pop up message saying that I'd qualified for April cashback. (My original ends in early April) 

Band7

sausage_time said:

So my initial 1% cashback ends on 31st March (like many).  I expected I'd have to accept a new offer for cashback from 1st April, but I don't see that option in the app.  The implication is that all I need to do is pay in my £500 in March to get in April.  Am I correct to assume that I don't need to register for the next offer?

You have already accepted the cashback offer by accepting the T&Cs. You are right, to qualify for the cashback after your original cashback period ends (end of March 2023 for you and many others but not for everybody), min £500 must be deposited into the current account in the previous month, from a non-Chase account.

k_man

As above, and the status (e.g. have you qualified yet) of the new offer should be listed in Active Offers in Rewards

northwalesd

I paid in £500 yesterday but got no pop up as described by ccluedo, however in the Rewards> Active Offers section it does say I have qualified for April cashback... but my original 1% cashback offer said it ran until end of Apr a couple of weeks ago, that's now changed to 31 Mar (originally it was extended to end of Feb, of which I was notified, I've had no other communication from Chase about either extension or reduction of that original offer).

And you're right sausage_time, you originally had to activate the 1% cashback offer, for this one they appear to have done away with the need to activate. You either qualify and get it, or you don't. Not sure it's been handled particularly well.

orange-juice

[Deleted User] said:

For those thinking of using their Chase debit card for online purchases, you might wish to read the thread below:

https://forums.moneysavingexpert.com/discussion/6428902/chase-bank-declined-refund/p1

Chase say that it has yet to launch vendor repayments to debit cards. I apologise if this has been mentioned before in the 170 preceding pages.

Interesting. I was charged twice for hotel accommodation whilst on holiday. The customer service assistant thought that the first payment I made via GPay hadn’t gone through so she asked me to tap again. The payments were showing as pending so I didn’t think too much of it.

Turned out both payments went through. Asked for a refund to the Chase card, and I assume the hotelier didn’t manage because of this issue, because she asked for my PayPal details and paid me that way. I wasn’t aware that Paypal was terrible for FX and was stung by it.

tiger70

Does the £500 have to stay in your account for so long or can you withdraw it straight away, sorry if this question has already been answered. 

studentsaver_889

tiger70 said:

Does the £500 have to stay in your account for so long or can you withdraw it straight away, sorry if this question has already been answered. 

Can be withdrawn again

Band7

tiger70 said:

Does the £500 have to stay in your account for so long or can you withdraw it straight away, sorry if this question has already been answered. 

you can withdraw it again but you will need money in the account if you want to earn cashback

alanwsg

If I'm going to use the Chase debit card abroad, do I need to warn them first?
i.e. to stop it getting blocked.

I seem to remember I did when I was with Santander, they had an option in their 'services' menu to do it, can't see anything in the Chase App. That was way back in 'pre-lockdown' days though.