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Debt I do not owe
I have just received a letter from debt collection company for "debt" owed to South East water - this bill was dated for 2012-2013 and for a property I had moved out of in September 2011 but on receipt of original bill had been in contact with the company and had provided documentary evidence by way of new tenancy…
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Compensation help please!
Hi everyone, Probably a bit of a boring post but if anyone is good with compensation/ water companies, I would really appreciate your advice/ expertise. To TRY and cut a long story short we've had horrendous water pressure/ flow since June/ July, whereby we have had no working shower (pressure that bad no water comes out…
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Paying too much?
Hey, I'm a student who lives in a 8 bedroom house with 7 other people in brighton. The property is unmetered and the supplier is southernwaters. We currently pay 12.85 a month each, so 102.80 a month total. I feel like this is a lot to pay for, as its well above the average, but I'm new to this. Will be grateful for…
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Just bought first house - how does metered water get billed
Hi, This may sound really obvious but I have had no prior experience with water suppliers. We moved in to the house last Friday & called up to give the meter readings and inform them of our details. At this time I was set up with an online account but no payment plan was set up. The water is on a meter and I believe billed…
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Cheap Energy Club
I used this to switch last month and I'm sure it said something about £15 cash back for each utility I switched. Can anyone clarify and if my memory is correct, how I claim this? Many thanks
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water bill worries
hello all i move from my house to my flat around 4 years ago. one of the first things i did was have a water meter installed. my bills have averaged between £60-£80 every 6 months. all was ok until i got my latest bill.it was so much bigger that the water company warned me about it by letter. when affinity waters…
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Aquatec Water Purification System-Help
Has anybody had one of these whole house reverse osmosis pure water systems installed? Please help.
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Am I paying too much for my water?
I just worked out I pay £517.08 per year for my water, and I'm one person in an ex-council London flat with a part-time tenant. Does this sound right? It seems like a lot. I don't have a meter so it's an assessed charge I suppose. Any tips on finding out if I could be paying less? (I can't get a meter.)
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Megaflo must be totally vertical
Megaflo is a nightmare! After six years of living with a Megaflo, which never worked properly, a few words from a guy who KNOWs solved it! The ground the cylinder we installed it on was a little slopy, so we put in a little padding to make it level: or so we thought! :mad: When you heat hot water using a boiler, the water…
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Rain Harvester
We live in a house built in about and around 2011, built as so say an Eco house. It is all electric with an Air Source Heat pump System for heating, a SUDS system to aid water drainage and a 3000 litre Rain Harvester, we also have restrictors fitted to all taps and the shower plus water saving cisterns. It is a 2 bedroom…
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Water bill/leak problem
Please can I ask for urgent advice. My family own a holiday property. It is one of a group of converted cottages. We are all on a water meter and all the water meters are situated together in a field about half a mile from the properties. Our neighbour received a high bill, contacted the water company and it has come to…
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Water bill not arrived
Usually by now my water bill will be here by post in early October, but now is almost the end of October, and still haven't got it. Shold I call them or wait? Don't want a letter of non-payment in the post in the next month or so.
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Do you want to be able to choose your water company?
At the moment the water sector is a monopoly – who we get our water from is decided by where we live, not who we choose. The government is thinking about changing that and introducing choice and competition in England and is asking Ofwat, the water regulator, to look at the costs and benefits of doing so. At Ofwat, we…
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Typical water usage
Being non-metered myself, I was at a loss to explain to a mate how much water he might use in his new property, so I suggested he read the meter and then read it again 24 hours later to get an initial rough estimate. His readings: 00066760, then 24 hrs later 00066968. I asked how many, if any, of the rightmost digits were…
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Water:Is it possible for a temporary disconnect?
....such as when people take round the world holidays... I contacted Yorkshire Water using their online contact form asking for costings on a possible temporary disconnect. Their terms of reference online do not mention that but they do mention the cost of an external stop !!!! close. There is no mention of a cost to open…
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Paid too much on unmetered property
Hello everyone. I recently discovered my partner had paid off an £800 water bill debt from our previous property. After looking into why our debt was so large, it turns out that our unmetered bill was £41 a month. Considering it was a small 2 bed flat that was way too high given our consumption. For comparison at our…
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Water Hijinks
Sorry folks, please read this and tell me if you think i am correct in my assumptions. --- Dear Yorkshire Water, I currently am looking at the letter you sent me on 20th September 2016, signed by (text removed by MSE Forum Team) It states under the Temporary Disconnection subheading “Whilst you are away we'll be more than…
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Water Bill Frequency
It seems most water companies aim to read household meters at least once a year and issue bills twice a year. The one I get in September is next to useless because it is estimated. If they are trying to save money by only reading the meter once a year why waste money providing useless bills?
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WELSH water not takin DD
sorry if this should be elsewhere I recently received my latest bill and was shocked to see that I owed £300. I noticed on the bill it didn't show all the payments I had made, but included a schedule for the direct debits for the next 12 months. Before I rang up to see if the bill was wrong I checked my account and no DD…
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Water bill advice - bill arrived late!
Hi Guys, A bit of advice needed really. Its probably me worrying over nothing, bit its always good to check! I received my first water bill for my flat on Saturday (24th) (the first one, not a reminder to pay or anything) It said in big letters to pay the water bill by 22nd September. Obviously the postie either delivered…
