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Landline phone problem
We recently changed broadband contract to EE, the contract including broadband, landline and calls. The phone is now digital and working fine, though there is a problem when needing to press a digit in response to a caller's request. For example, we had a call in which we needed to press the star button in order to receive…
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How do I delete what's app from my android phone?
Hi, I wondered how I would delete what's app, from my android phone. I struggle with tech, and really only want to have basic 'calling' and 'texting sms'. As anything else just overwhelms/overloads me. I just want to be able to normal text. When I bought my phone, the man in the shop did it/installed it. He transfered my…
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Windows Back up migration between laptops
Morning clever tech peeps, I bought a new laptop and used the Windows Back up app to back up the old one to transfer stuff to the new one. We don't have much stored, or valuable, on the old one so it was more for the convenience of apps, bookmarks, logins etc. When I started the process on the old one I couldn't remember…
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two Microsoft accounts
Hi, I think I have more than one Microsoft account, but I cannot get into neither of them. One shows my freeserve email which doesn't exist anymore, and I cannot understand how to delete it. The second microsoft account has my current .gmail address but signing in doesn't work. When I click on ''forgot my password" I get a…
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How do I change my Outlook password
I have office 2016 running on my PCHow do I change my outlook password in Outlook (part of office) - I have just reset it on-line but can't receive or send emails until I change it in OfficeI can't find how or where to change itI have googled it on line and it seems to think that I am talking about Outlook.com - I am not
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Microsoft 365 Family - Sharing
Hello Forumites, I wonder whether you can assist. I have a Microsoft Account with "Microsoft 265 Family" subscription. This allows the account to be shared with up to five others. I only ever had the account shared with my wife. It has been working well for over two years. For some reason today, my wife's PC came up saying…
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Honor Pad X9 - Cant change permission for Avast
Wife was looking at Facebook and the Windows virus threat scam came up. Not sure what to do so reset the pad, and installed Avast app but the pad will not let me change the app permissions to allow it to scan the files. Its just greyed out. Being a technophobe no idea why it wont let me do this.
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Ring Video Doorbell privacy
My neighbour has recently got a Ring Video Doorbell installed on her door and I am now concerned with my privacy. Her video doorbell activates and records video footage with movement and her video doorbell camera activates and records footage every time I enter my flat or leave my flat. I find this an invasion of privacy…
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changed password on PC, now I can't get emails on ipad and iphone.
Just to complicate matters, my usual ipad charger is no longer working, so the alternative is a much slower one right now. The only way I can see new emails is on my laptop, not on my iphone or ipad. I am not sure if I can see new messages on my ipad and iphone as I have no way of checking if there are any new ones till…
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Sky broadband - cannot find DNS server
Hi, we've recently switched from BT to Sky Broadband with fibre optics which involved a change of cabling and router. On the face of it, the router is working correctly (we've had an engineer out to check it) and we have a consistent,strong signal. However we're getting intermittent problems where websites are slow in…
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Holiday WiFi
Later this year, will be going to a campsite in France and, as per usual, the reviews state the free camp WiFi is poor and even if you pay for an "enhanced" service it is still poor, as in slow and/or difficult to connect to. I don't want to be spending all my time clustered round the reception area along with everybody…
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iPhone 13 Pro notifications
My iphone has become selective about what it chooses to notify me of - this is confined to a few apps, notably Gumtree and Olio (both of which have put me off posting freebies as it becomes a task in vigilance to monitor messages) and Ring. Yet others appear to work - such as Boots, BlueLightCard, Fitness. This actually…
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How to connect 2 monitors to laptop with no USB-C port
I'd be grateful for some advice please: My partner has a laptop with 1 x USB port, 2xUSB 3 ports and 1 x HDMI. She uses lots of USB slots so already has a 1>3 USB port extender. We want to connect 2 monitor screens to the laptop by using a dock, firstly to run the 2 screens but also to tidy everything up by plugging all…
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How easy to put Virgin Router Details into Sky Router?
I am cancelling Virgin Media broadband and getting Sky FTTP broadband. Can I just change the Sky SSID and password to what I presently have for Virgin Media or would it be better to change the 10 or so devices I have to Sky's SSID and password?
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Dodgy QR code
I stupidly scanned a dodgy QR code that was on youtube, using my android Motorola phone. I've deleted it from the phone but concerned it have put spyware onto it. I've checked the apps list and don't see anything new. I don't have a banking app but have set up alert texts should anything over a certain amount be spent.…
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freely (or similar app) for terrestrial channels. How to get it?
I didn't know such thing existed, but when a couple of months ago I bought a (now returned) HiSense TV I discovered that indeed there is a convenient app where you can watch terrestrial channels as if you had an aerial and used freeview (or whatever it is called these days). However, when I got my Samsung, the TV I now…
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First Smartphone
Hi I'm waiting delivery of my first smartphone (android) the only action I am certain of successfully completing is opening the box. Any advice would be appreciated.
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Parental controls on PC
Hey! I need to set up some parental controls on my sons PC...mainly block the internet after a set time, and an ability to block websites and see the history if he tries to delete it... Does anyone have any recommendations? Thanks
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Fingerprint sign in on Windows 11 laptop
I use the fingerprint log in option when starting up my Dell Inspirion Windows 11 laptop but is there a way to not have to redo this every time my laptop screen goes off due to inactivity every few minutes. I would rather just hit a single key to reawaken the laptop rather than using the fingerprint option or any PIN code…
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Docking station for Predator
A shot in the dark, this one.Someone with a Predator Helios 300 gaming laptop asked me about a docking station for their laptop.I've tried three different usb-c (Amazon) varieties and none of them will oick up the two HDMI monitors. The laptop picks up the usb (2) ports on the docking station, but not the hdmi ports. I…
