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MSE News: Thameslink and Great Northern wipe cancelled trains from departure boards
A train firm struggling with major disruption after a massive timetable overhaul is making cancelled trains 'disappear' from its website, app and departure boards...Read the full story: 'Thameslink and Great Northern wipe cancelled trains from departure boards' Click reply below to discuss. If you haven’t already, join the…
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First class upgrade gotcha
I was travelling from Basingstoke to Waterloo and so booked my ticket as usual via South Western Railways website (no fee), selected a off peak standard return with zone 1-6 travelcard, which with my railcard discount was around £19. As I went through the booking process I got a pop-up which said I could get a upgrade to…
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National Express rip off – staff give false information
Yesterday I arrived back to Heathrow slightly early and managed to get to the bus station in time to catch the coach two hours earlier than the one I had booked. I asked a member of National Express staff on the concourse by the bus stands when the earlier departure left. Previously I have always been able to catch a…
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FGW & Group travel
My friend and I are off to London from Cardiff in mid September. The total for booking 2 tickets on the FGW website is £157.60. However, if I change the number of people to '3', the price is £156. I know that this is because a group discount applies but does anyone know how I can get cheaper fares for just 2 people…
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MSE News: Train ticket site hits passengers with new £5 booking fee
Train booking website Takethetrain.co.uk has introduced a hefty £5 booking fee that's already caught some passengers out. If you want to book online without paying a fee, look at other sites instead....Read the full story: 'Train ticket site hits passengers with new £5 booking fee' Click reply below to discuss. If you…
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MSE News: Massive rail fare overhaul could see season tickets scrapped
Season tickets and peak and off-peak fares could be scrapped as part of a radical rethink of Britain's entire train ticket system, while the changes could also mean you no longer need to split tickets to save. Here's how to have your say on the shake-up...Read the full story: 'Massive rail fare overhaul could see season…
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Is a roadbike worth it without clips
Evening I currently cycle several miles to work each day and I have a hybrid bike which is a bit of a heavy lump. I am considering getting a second hand road bike but I dont want to have to use clips. Would this be worthwhile? My main reasons or wanting a road bike are both speed, and lightness as I currently have to carry…
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Take the Train.co.uk
I have used and promoted the site for years as there was no booking fee. However, went to book a ticket this week and there is now a fee of £5 per booking, which they explain will keep the site going... I can understand fees of £1/1.50 but really, £5!!!
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How long for RedSpottedHanky vouchers via Tesco?
Decided to buy RedSpottedHanky vouchers via Tesco this morning - been a couple of years since I've done that. It says on the site that it can take 72 hours for the vouchers to arrive. But in reality, I seem to remember it being quite a bit faster. Trying to decide whether to bite the bullet and buy the train tickets…
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Season Ticket Question
I currently travel from Hall Road (HLR) to Manchester for work and was looking at purchasing a season ticket. When I put this into the National Rail season ticket calculator it returns a cost of £3,152.00. However if I was to input Southport as the start of my route, the cost is £2,612.00 and the ticket states 'Travel is…
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Forgot that I didn't have a pass on 19-25 m-card
Hi So I recently got onto a train from Huddersfield to Dewsbury. The gates at Huddersfield were open and so I didn't scan my card. When I got to Dewsbury, I tried scanning my card thinking that I had a pass on it. However, it had expired. I was stopped by the officer who then took my details and confiscated my card. He…
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Northern Rail cancellation question
Apologies if something similar has been posted before but I was wondering whether anyone could give any pointers as to what can be claimed for a cancelled train, but there are a few points to note. 1: My daughter was due to get the last Northern Rail train from Liverpool to Manchester which was cancelled. 2: There was a…
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Delay Repay - question regarding Minimum Connection Times
Hello, A couple weeks ago I missed my connection at Manchester Piccadilly. The first train was, according to the railway, 7 minutes late meaning that I had 4 minutes to make my connection, which I didn’t manage partially due to the fact that I don’t know my way around Manchester Piccadilly and partially due to the fact…
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new bike tyres advice
Hi All, I'm trying to be a better bike owner by knowing what I'm buying and hopefully improving my ride and saving some money! I have a Dahon Mu Uno folding bike that I travel to work on. My ride is on road, bike paths and some dirt tracks as I commute from central London to the countryside. I've had my rear tyre replaced…
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Trainline unhelpful customer service
I accidentally purchased the same ticket from Winchester to Oxford twice due to Trainline's confusing online booking system which kept losing my booking, yet still added it to the purchase at the end without my knowledge. I was promised a refund, sent the ticket stubs back by recorded delivery, but now they claim the…
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TfL Bus/Tube advice
Hi all, Recently moved to London and thinking about how best to save on travel here. I plan on taking the bus as much as possible, but will need to take the tube on occasion each week. fare capping is £4.50 and £21.20 for daily and weekly for bus, but If I take the tube does that mean I automatically become subject to the…
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School bus appeal on safety grounds
Hi, can anyone offer advice on how to appeal a school bus pass on safety grounds? We got a letter a few weeks back saying that although we're within the 3 miles to school (2.8 miles by their distance) we would get a bus pass as the route has been assessed as unsuitable. Great. Today we got a letter saying that was a…
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Prosecution for unfair fare evasion
Wondering if anyone had some tips/experience for my problem. I travel on a weekly student photocard and lost my photocard during the journey home on the overland network last month. I only realized I didn't have my photocard on me when I went to go through the barriers. I then went to one of the inspectors on the platform…
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MSE News: Passengers set for extra compensation after train timetable chaos
Commuters on Great Northern, Thameslink and Northern trains could soon be eligible for an extra lump sum of compensation potentially worth £100s - but if you're affected make sure you claim for individual delays NOW...Read the full story: 'Passengers set for extra compensation after train timetable chaos' Click reply below…
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Radio 4 phone-in about train travel and ticketing on now
(12.15 - 12.57) Could someone please post the iPlayer link when it appears.
