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Travelling to London
On Monday I am going to London on the train (the first time in over 20 years) I have bought online a ticket on the overground to Liverpool Street. How do I pay on the underground Can I pay by credit card? Do I have to get an Oyster card? Can I buy a ticket online? Does anyone know the cost? What trains do I need to Euston?…
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Cockfosters parking
I'm going to be parking at Cockfosters train station on a Monday morning next month. I've used the car park once before but it was on a Saturday. Does anybody know what parking is like on a week day? Will there be many spaces mid morning? Thanks
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Rights when stranded by strike?
One of those 'what are my rights' questions... I returned from holiday yesterday, and for the final part of my journey I used a single advance purchase rail ticket from Luton Airport Parkway to Lancaster: this included a reservation to travel on a specific train (operated by Virgin West Coast) from Euston to Preston, while…
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Rail ombudsman appointed to rule on passenger complaints from November - MSE News
The rail industry has appointed the ‘Dispute Resolution Ombudsman’ - which currently acts as the ombudsman in the furniture industry - to rule on complaints from passengers...Read the full story: 'Rail ombudsman appointed to rule on passenger complaints from November' Click reply below to discuss. If you haven’t already,…
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Delay repay query
I travelled on the Birmingham New Street Cross Country service on 8 July 2018 to Exeter St Davids. We were told at Taunton that the brakes had failed and were forced to swap trains. We arrived approximately 40 minutes late into Exeter, originally due 15:39. Can anyone help with a couple of queries: 1. The ticket had to be…
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Friends and Family Railcard- Forced to buy duplicate - What can I do with it?
Hi there, After a period of illness, I took my kids on a day out today and forgot to bring my F&F Railcard. The people at the station told me that even though I could prove I was a cardholder by logging into my account, I had to buy another card for my tickets to be valid. My original card only cost me £23 but I had to pay…
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Season ticket and provision of goods and services act
Hi, I have a season ticket on the Thameslink line costing over £4k a year. With the recent reduction in service (sometimes 1 train per hour instead of 4) and overcrowded delayed running services, I wondered how this sits with the provision of goods and services act? When I took out a season ticket it was on the basis of an…
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Northern and TransPennine announce how to apply for extra compensation - MSE News
Commuters who travel on Northern trains can now claim up to a month's worth of travel back for the three months of severe disruption they recently faced...Read the full story: 'Northern and TransPennine announce how to apply for extra compensation' Click reply below to discuss. If you haven’t already, join the forum to…
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Refund or Voucher acceptable
I recently had a bad experience on Eurostar, in short on a full train the seat I was allocated was very wet and smelly, (hate to think what the actual cause was. didnt notice until sat on it ! the train staff had put a small sticker on the head rest to indicate the seat was not in use, but struggling with luggage on a full…
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Car Bodyshop repairs cars park on single yellow lines
I'm not really sure if this is the correct forum to post this in - apologies in advance! There is a small car body shop opposite my flat. They make a lot of noise during the day/evening. They jack up cars which are parked on single yellow lines in front of the garage and repair them. They use noisy power tools and stretch…
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DLR Fine - have I been scammed?
Last night I got off the DLR at Heron Quays station and at the bottom of the stairs were four hi vis wearing jacket, what I assumed were, TFL employees, scanning everyone's Oyster Card as they passed. They were at the bottom of every stair and escalator and I'd seen this before so didn't question their presence at the time…
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Discounted bikes
Hi,I'm looking to buy a new mountain bike and wondered if anyone can tell me if they know a good site to buy discounted bikes that are new but are old models 2014 0r 1015 models for example so discounted as not the latest bikes,I will be looking for a Trek or Marin or well known brands and mid range bikes or entry level…
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missed bus connection from festival
I was returning from a festival on Monday afternoon. I booked coach tickets for a festival bus to take us from the festival site at 1245 into the city centre in order to get another coach home. I left an hours leeway for us to get our coach home but the festival bus was actually delayed by an hour due to overcrowding and…
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Delay repay when more than one person is travelling
I bought two single advance tickets from Southern Railways website for a train that was cancelled. The replacement train running from a different station was itself twenty minutes late and terminated before it reached its intended destination necessitating a further change of train. My partner is disabled which is why I…
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Train fail - interesting website/delay repay
Hello Today I spent 2.5 hours trying to get into work, a journey that usually takes 55 minutes door to door. I missed my planning time and was 25 minutes late for my first class this morning :mad::eek: Been furiously researching just how abysmal our train service is and I found this website -…
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Northern Rail cancellation, tickets from Redspottedhanky
I purchased two off peak day single tickets for a specific time and date and the train was cancelled by Northern Rail. It was a Northern Rail train and I purchased the tickets through Redspottedhanky. When I contacted Redspottedhanky, they told me I could have a refund but there would be a £10 admin charge. Is this…
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MMD Should I keep my ticket refund?
This week's MoneySaver who wants advice asks... My employer pays for my train tickets to travel to work as part of my benefits. I travel during my own time and recently made a successful claim for a delay. Should I keep this money or give it to my employer given it paid for the ticket? Unfortunately the MSE team can't…
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Smoking on Public Transport
It is quite rare for me to use public transport, as I drive, however whilst it was under MOT, I decided to use the buses around London for a week. I was shocked to discover three people, two in the same day, smoking a tobacco cigarette on the bus, with the other smoking what can be described as a blunt. I asked the driver…
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Regular vs Electric Bike
Just looking at treating myself to a new bike. My partner and I love trail biking but I do struggle a bit on some of the uphill bits. As I looked around I also had a go on some electric bikes. I always thought they were really heavy and they were not. Also they look better now. Quite taken by them and it would certainly…
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Cheapest way to travel
Applied to a few jobs in London so I just wanted to know the cheapest way to getting to each one would be. Theres no travel loan scheme so I am going to be paying for it myself. 1 : Corby to Canary Wharf 2: Corby to Machester square 3: Corby to Bedford Park,Croydon