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No seat booking facility on Trans Pennine Express
I recently booked a First Class Airport Advance Single from Manchester Airport to Edinburgh. I couldn’t book a seat at the time I booked the train and assumed this was a glitch on the website and contacted TPE about this. I received this reply: Thank you for contacting TransPennine Express regarding your seat reservation,…
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MOBILE HOME FRAUD - BUYER BEWARE
Don’t get caught out like me. If this stops one person getting caught out or gives you food for thought before handing over a deposit. All I have been through wouldn't of been for nothing. Buying a park/lodge home? Please beware of unscrupulous companies. Once you have paid your deposit and their phones have ceased it’s an…
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British Airways mess, where do I comply???
On January I booked two flights with BA, paying with cash and 45600 avios. I had to cancel one of the flights, but the site only allowed me to cancel BOTH (or none). So I had to do it on the phone. I cancelled my flight and tried to change my husband's return, but the few options at a reasonable price were extremely…
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B and Q
We went to B and Q yesterday and noticed they had a special offer of 10% off their products on production of their B and Q card. We went to pay for the item and mentioned to the cashier we did not have our card on us. The advisor said nothing could be done as the card needed to be scanned. I then said what about if I go to…
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Prestige Flowers - Anything but Prestige
Look at their website. Looks good. Implies you're going to get Prestige flowers delivered with care from a local florist. Prices are definitely Prestige. What you actually get are flowers in a box in the post. Yes, really. They rely on the postman to deliver these. So much for paying a premium for hand-delivered…
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Specky Four Eyes
Ordered 4 pairs of glasses on the 12th July... As of today 2 pairs are 'in the post' and the other 2 haven't even shipped yet. Dreadful customer service - rang them several times and they just promise to call back and never do! Avoid!
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Advice on complaining to RAC
Hi, I'm looking for some advice. Last week myself my OH and two children aged 6 and 8 were travelling home when I broke down on the motorway. I managed to pull into the SOS layby called RAC at 6.15pm and was told to wait outside the car and we were priority so someone would be out within 45 minutes. It was cold raining and…
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School admission rant
We live opposite a secondary school, literally opposite - I can see the school gates from my kitchen window. My son hasn't been offered a place there, so unless we successfully appeal, he will have to walk 40 minutes to school. Stupid system.
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Breville Halo+ Air Fryer
I was given a Breville air fryer over a year ago by a family member who has now passed away. The air fryer has now become faulty - the timer no longer works so you need to keep a sharp eye on it - for example, I could set the cooking time as 20 minutes, and it will go on cooking indefinitely till I unplug it. Also the…
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TalkTalk charging for emails!
Many years ago when I first went on the internet so probably in the early 90’s maybe 80’s (I’m old now and forget!) I signed up to free email initially with Lineone and a second email address with Tiscali. Both these ISPs were subsequently taken over by TalkTalk. In the last week I’ve had an email from TalkTalk stating…
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Prestige Flowers
Please do not use this on-line company Prestige Flowers. Really poor flowers - do not specify how many flowers in 'small, medium or large' bouqet and only lasted a few days. Really bad customer service. It's like they are waiting for you to complain as they have a standard patterns of replys to complains. If you need any…
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Yorkshire Tea teabags - less tea in them?
It now takes three or four Yorkshire Tea teabags to produce the same strength of tea that the last box produced - just a box of poorly filled teabags, or has anyone else noticed this apparent change?
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Who do you phone if a 92 year old falls over in their own home
My aunty phoned me today to say she cannot get in my grandads house so could I go and open the door as she thinks he's fallen over. When I got in I found him on the floor so I helped him up and my aunty phoned someone and they sent an ambulance but when they arrived one of them wasn't happy that they was called out so who…
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Stonebridge College...BEWARE
I enrolled on level 3 teaching assistant course a few years ago, which I completed and had all 11 units marked by an assessor (definitely copy and paste marked as they put the wrong name on one of my feedback sheets.) I completed the course and sent in my final mentor statement. After waiting for my certificate to arrive…
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FirstPort/Peverel may be VERY seriously harmful to our elderly people.
I am trying to find any MSE members who know anything about what most TrustPilot reviews call the worst company they have ever come across. An elderly (in her eighties ) relative of mine bought a McCarthy and Stone-built flat in a complex of such flats years ago( for McCarthy & Stone , see…
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Paypal scam
I believe I have been the victim of a scam. I responded to an ad on facebook for 'the worlds smallest printer'...being slightly concerned as it was a chinese company i chose to pay via paypal as this afforded 'paypal protection'. The item cost $36.98. I received a small cheap plastic camera instead from the company. I…
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I was stupid and got ripped off on Gumtree - options?
Posting here as I have been able to get good advice in the past... So I just got done for 6 Nation rugby tickets on Gumtree. On the positive side, I did figure out how he scammed me. My buddy is coming over from the USA and wanted to see England v Ireland at the 6 Nations.I paid for four tickets on Gumtree. Transferred the…
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PC World Selling used item
HI, just after some advice. Earlier today I bought a Logitech G29 steering wheel for my son's PS4. When we opened the box I noticed there were no cable ties on the leads, the bags containing the items were open and the box was a bit tardy. When we took the pedal set out of the box there was a load of dust and what looked…
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Praise - Richer Sounds
I bought a TV from Richer Sounds and the next day the price dropped £50 for them and all competitors (Curry's, AO). I rang up to enquire about their price promise. The staff were fully aware that within 7 days they will refund the difference, whereas I was expecting a discussion about the terms of price matching. Within…
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Need advice
I've received email from yodel yesterday saying they got my talk talk order and it will be with me in the next few days. Then few hours later email came saying it was delivered at 1pm. I was out all day and no card was left. Contacted talk talk to check if it was a new router as I recently moved to fast fibre but they said…
