PayPal - new scam?

PeterBracegirdle

I had an email this morning, addressed to me by name. It wanted me to confirm my security phone number, which I thought odd. The sender address seemed real but I was still suspicious. Contacting PayPal from another device I established they had sent no such email. I have sent it to spoof@paypal.com and deleted it but worrying it was addressed to me by name. 

Spank

You've used your name with that email address on another site which has been hacked (along with others) and the spammed all of those knowing some use PayPal (probably)

KxMx

I got the same email, a quick google (I didn't click the link) found this:

https://www.paypal.com/uk/webapps/mpp/psd2-new

And this: 
https://www.paypal.com/uk/smarthelp/home

Also:
https://www.paypal.com/uk/smarthelp/article/what-are-the-payment-services-directives-and-strong-customer-authentication-faq4202

Which all seem to verify that the email did in fact come from PayPal, all specifically mentioned keeping mobile number up to date as per the email.

JJ_Egan

As above not a scam .

Dont follow email link log in via web browser is safer .

Pollycat

I got the same email.

It asked for my phone number.

I never follow links in emails, I'll make sure my Paypal details are up to date.

What does the OP mean by "security phone number"?

Blackbeard_of_Perranporth

PayPal is going to implement Two Factor Authorisation. The email is legit, and is asking you to log into your account and ensure that you have a mobile or home number on your account.

sweetsand

PeterBracegirdle said:

I had an email this morning, addressed to me by name. It wanted me to confirm my security phone number, which I thought odd. The sender address seemed real but I was still suspicious. Contacting PayPal from another device I established they had sent no such email. I have sent it to spoof@paypal.com and deleted it but worrying it was addressed to me by name. 

Cheers as I too wondered if it was BS but a bit of research then read this - mine was addressed via my first name

Abbafan1972

I got the same email.  I logged into Paypal (not via the link), as I had to do something else, but couldn't find anywhere that you update your phone number. 

Pollycat

Abbafan1972 said:

I got the same email.  I logged into Paypal (not via the link), as I had to do something else, but couldn't find anywhere that you update your phone number. 

It tells you in the email.

[Deleted User]

 I got that email wanting me to add phone number, but I already use 2FA so thought it was a scam and deleted 

Silvertabby

Seems the idea is that when you buy something using paypal, they send a code to your phone which you then input in order to complete the transaction.

Mr S had the option of giving more than one number, so he listed mine as well.  Paypal is in his name, but I tend to use it the most - so hopefully I'll be able to select my number to receive the code.

Don't know if it will apply to all transactions, or just those over a certain limit.

Yes, it will be a faff - but blame the scammers, without whom there wouldn't be a need for additional security protocols.