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Mira showers - great customer service
The plastic shower head holder broke on my shower (which is over 10 yrs old) Various local plumbing supplies either didn't have it in stock or quoted me £15 plus VAT for a replacement unit which I wasn't convinced were the older model. I phone Mira who knew exactly what I wanted and quoted my £10 ish, but when I explained…
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MBNA and silent phone calls
For the past couple of weeks I have been getting silent phone calls - You know what its like, you go from one end of the house to the other trying to find the cordless phone which is ringing only to find no one there when you answer. If you do 1471 to find out who called you get " We do not have the caller's number ". Well…
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Argos.com? Don't bother...
At lunchtime today, I was looking around the web to see if there were any companies that still had a PSP games console still in stock – I do appreciate that they are in short supply. To my surprise the Argos web site was reporting that they still had stock, with delivery in 2-3 days. Thinking that I better get in quick, I…
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Beware of this possible phone scam.
This has not happened to me, but a colleage of mine has received a number of phone calls from someone claiming to be from Wanadoo. The callers are offering him the chance to upgrade to broardband. My friend is a very cautious man so he has been leading the callers on attempt to get as much info out of them as possible. He…
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Hooray for Screwfix!
I know, I know. Another post to say how great Screwfix are. I used them for the first time on Sunday night and all my stuff arrived today - packed excellently, just as I ordered and at a great price. Will definately use them again. Thanks to all those who have praised them in the past and encouraged me to use them :beer:
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phone scam
my friends husband recieved a phone call from an indian woman saying that he had been awarded a free phone with calls etc, she was very pushy and wouldnt go very stupidly he gave his bank account details why when it was a free phone and contract, some people are so gullible is this a scam it sounds like one.
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Asda
My MIL did an order online for ASDA to be deleivered between 4 & 7 on Monday this week, this arrived at 10pm (THREE hours over the delievery time slot) & the van had broken down so all her frozen shopping had defrosted so she said she didn't want it. She phoned to complain to be told to phone back the following day as they…
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my local benifits office!!
I went down to my local benifits office (early to avoid queues) to get a course form stamped, got there and it was open but absolutly deserted, not even a security guard. So stood in the foyer, i phoned them and explained there was no-one there and i get told that due to a govenment reshuffle they no longer do a counter…
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Wanadoo
My b/f ordered broadband from Wanadoo earlier this year. It's been fine until the last month, when the service suddenly stopped working. He called tech support based in an Indian call centre with people who speak poor English. It's not really tech support as they all read the same words from a script. Basically everytime…
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Kelloggs
I bought some Special K with yoghurty bits in it, sadly I found all the bits had somehow been filled just in the bottom of the bag. I emailed them just to let them know there was a problem with the line. They sent a £3 pound voucher.
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Hoverspeed - Corporate Extortion
Hi, Thought some of you might be interested in this listing My son & I have just put on eBay Item number: 6575004127 http://www.!!!!!!!.com/9c8rpbasically trying to shame Hoverspeed into looking at their very bad surcharge policy. I will not go into long explanation here just have a look and leave comments on eBay as the…
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The **** Hut.com
ordered gameboy advance & game pack from this company,1st order on 21/10,sent email friday,return email saying chasing it up,just phoned & guess what out of stock,& won't be getting any more.....but they did'nt tell me until i had to phone them,the girl was so unhelpful,apoligised,said the email was going out today to…
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Ntl
My friend enquited about NTL being set up in his bedsit room (shared accomodation) but the date they gave him to set it up he couldn't be in so he phoned to change it to be told NTL would be in touch asap with a new date, this never happened. One month later he got a bill for approx £30 (TV package & phone line rental)…
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Mbna
Called them up yesterday to increase my limit and advise them I'm going away, they increased my limit and the lady had been to Dubai before and gave a hint on duty-free, i.e. buy it when you land to save you the hassle of getting it when you depart. Very nice lady and very good customer service. She also told me how lovely…
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Innkeepers lodge Durham North
Just spent 3 days at the innkeepers lodge durham north, thought the inn and the staff were fantastic, well worth the money. The service was second to none, and for the money you would be hard pushed to find better. We will be using them again.
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Anyone got an alternative number for Currys Home Delivery?
... anything other than 02476 334162? Placed an order online for a washing machine (for my parents) at the beginning of October, due to Lloyds TSB refusing the c/card transaction, the order wasn't placed (admittedly not Currys' fault). Rang them as hadn't had any order emails - then they told us about the refusal of…
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BEWARE: www.Sweetcollect.co.uk
got an email from this site saying if I joined I would get sent a free bag of skittles. filled in the loads of crap you need to do (took ages,,signing up for other services) and then replied to my confirmation email. They then told me that part of the joining procedure is to recommend 3 friends and them actually joining!…
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Optical4Less
About 6 weeks ago I took a fairly large chunk of glass out of one of my lenses in my glasses. A trip to Specsavers and I was told it would cost me £40 for one new lens. So it was 'thank you I'll think about it', back home and onto the forums where I thought I'd seen something about cheap glasses. The upshot was that I'm…
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Royal mail.No full refund for no delivery
Sent a package to the USA.The value of the goods were £3.20.Add to that the postage of £2.97.They have paid the £3.20.That's all.Their customer service was happy in saying I am harping on about it but there is nothing they can do.Insurance companies don't do refunds so I guess the rest must be an admin charge for a service…
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Ideal World????
Hubby ordered a memory foam mattress topper for me after 14 days it arrived, well the wrong size did!!!!! Telephoned customer services maybe in India. Will arrange collection and ring you back so sorry for inconvience...well mistakes do happen so still happy at this point. 2 days go by no tel call. chased again spoke to…